New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is rigged against workers anyway. Whether you quit or get fired, they'll find some excuse to deny your claim. I've seen people get denied for the most ridiculous reasons. NYS Department of Labor just wants to save money.

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While the system can be frustrating, it's not accurate to say it's completely rigged. Many people do successfully receive benefits when they qualify. The key is understanding the rules and having proper documentation.

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If you're really in an abusive situation, talk to HR first if your company has an HR department. File a formal complaint. That creates a paper trail that could help your case if you do end up quitting for good cause. Also look into whether your state has whistleblower protections.

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The whole system is a joke honestly. They make you jump through hoops for benefits you already paid into through payroll taxes. And don't get me started on the job search requirements - you have to apply to 3 jobs per week and keep detailed records or they'll cut you off.

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yeah but at least we get something, better than nothing right?

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Just to clarify the timeline: Week 1 is your waiting period (no payment), then if approved you'll receive benefits starting week 2. Maximum benefit period is 26 weeks. Your weekly benefit amount depends on your previous earnings, with a maximum of $504 per week in 2025. Make sure you're filing your weekly claims every Sunday and documenting your job search activities.

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If you're having trouble reaching NYS Department of Labor to get more information about your hearing, I used a service called Claimyr (claimyr.com) that actually got me through to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand what documents I needed to gather before my tribunal hearing.

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Thanks for sharing that! I've been trying to call NYS Department of Labor for days with no luck.

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Just went through my tribunal hearing two weeks ago and won! The judge asked detailed questions about the circumstances of my separation. My employer didn't even show up to the hearing which helped my case. Make sure you speak clearly and stick to the facts. Don't get emotional even if you're frustrated. The decision came in the mail about 10 days later.

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That gives me hope! Did you get back pay for all the weeks you were denied?

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Ellie Kim

The key thing is whether your employer can prove willful misconduct. NYS Department of Labor looks at factors like whether you knew the rule, whether you had prior warnings, and if your actions were intentional. A first-time policy violation rarely meets their threshold for disqualification unless it involved something serious like theft, violence, or illegal activity.

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It was nothing like that - just a disagreement about how I handled a customer situation. No prior warnings either.

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ugh the unemployment system is so frustrating when you're already stressed about losing your job. took them forever to decide my case too but I eventually got approved

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The job search requirements might get stricter though. When I was on unemployment a few years ago during a good economy, they were really strict about the 3 job contacts per week. Now with lower unemployment, the NYS Department of Labor might crack down more on people not actively looking. Make sure you're documenting everything properly in your job search log.

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This is exactly what I was worried about! I've been having trouble reaching anyone at NYS Department of Labor to ask about my specific situation. The phone lines are always busy and I keep getting disconnected. Has anyone found a way to actually talk to someone? I tried calling for two weeks straight with no luck.

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I had the same problem until someone told me about Claimyr. It's a service that calls the NYS Department of Labor for you and gets you connected to an actual agent. I was skeptical at first but it actually worked - got through in like 20 minutes when I couldn't get through for weeks on my own. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Check out claimyr.com if you're interested.

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honestly the whole system is rigged anyway, they make it impossible to get help when you need it most. unemployment going down just means they'll find more excuses to deny claims

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I feel you on the frustration but try to stay positive! The system has issues but most legitimate claims do get approved eventually.

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