New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had the same issue with getting through to NYS Department of Labor by phone. Someone on here recommended this service called Claimyr that actually calls for you and gets you connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was skeptical at first but it actually got me through to someone in like 20 minutes when I'd been trying for weeks.

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How much does that cost though? Seems like we shouldn't have to pay extra just to reach our own unemployment office.

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I get that frustration but honestly it was worth it for me. Way less stress than spending hours every day trying to call.

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The whole system is broken. Why do we even have unemployment offices if they're never open and you can't reach anyone? This is exactly what's wrong with NYS Department of Labor - they make it impossible to get help when you actually need it most.

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If you're having trouble getting through on the website, I actually found a service called Claimyr that helped me reach a NYS Department of Labor agent when I was stuck. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I couldn't get through the regular phone lines.

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Is that legit? I don't want to get scammed when I'm already stressed about money.

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Yeah it's real, they just help you get through to the actual NYS Department of Labor people. But honestly try the website first since that's free and works for most people.

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Just want to add that you should apply even if you think you might not qualify. Let them determine eligibility rather than assuming you don't qualify. The worst they can say is no, but you might be surprised.

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THE WHOLE SYSTEM IS A JOKE!!! I waited 3 MONTHS for my money and they kept saying technical difficulties. Meanwhile I'm about to lose my apartment. NYS Department of Labor doesn't care about working people at all.

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I feel you, the waiting is brutal when you have bills to pay. Did you eventually get your back payments though?

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Just want to add that you should definitely keep track of your job search activities from day one even while waiting for approval. The NYS Department of Labor requires proof that you're actively looking for work, and they can ask for your job search log at any time.

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The NYS Department of Labor system is deliberately slow to discourage people from filing. They make it as difficult as possible hoping you'll just give up and find another job instead of collecting benefits you're entitled to. It's all about saving the state money at the expense of working people who paid into the system.

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While the system can definitely be frustrating, the processing times are mainly due to verification requirements and high volume. They do need to confirm employment history and separation details to prevent fraud.

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Just keep filing your weekly claims and wait it out. Nothing else you can really do at this point.

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oh man these hearings are stressful!! i was so nervous during mine i could barely speak. just remember the judge is there to listen to both sides fairly. practice what youre going to say beforehand so you dont freeze up like i did

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Whatever you do, don't let them twist your words. I went through this whole mess last year and my former employer tried to make it sound like I was being difficult when really they were violating labor laws. Stick to your timeline and don't let them derail the conversation. The burden is on them to prove misconduct or voluntary quit - if they can't do that convincingly, you should win the appeal.

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