New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Processing time varies but typically takes 2-4 weeks if everything is straightforward. Since you were laid off (not fired for misconduct), your claim shouldn't go into adjudication unless there are questions about your work history or wages.

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same thing happened to me few months ago, whole thing was way less scary than i thought it would be once i actually did it

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honestly the whole system is designed to trip you up and deny claims. they'll find any excuse to say no. even if you qualify they'll put you through adjudication hell for months. just be prepared for a fight

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That's not helping anyone. Yes the system has issues but most legitimate claims do get approved eventually.

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File your claim as soon as possible even if you're not sure about eligibility. It's better to apply and get denied than to wait and miss out on benefits you're entitled to. The worst they can say is no, but if you don't apply you definitely won't get anything.

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I was in a similar situation last year and had trouble getting through to NYS Department of Labor to ask about options. Spent weeks calling and either getting busy signals or hung up on. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed there are no extensions available but helped me understand other benefit programs I could apply for. Worth checking out if you need to speak with someone directly.

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Thanks, I'll look into that. I've been trying to call for days with no luck.

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wait I thought there were extended benefits when unemployment rates are high? isn't that automatic or something

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Extended Benefits (EB) are triggered when state unemployment rates hit certain thresholds, but New York's rate hasn't been high enough to trigger EB recently. It's a federal-state program that's separate from regular UI.

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If you're having trouble reaching NYS Department of Labor to get clarification on your denial, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my adjudication issue and this got me connected within a day. Might be worth checking out to get answers about your denial reason.

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Thanks, I'll look into that. I've been trying to call all morning with no luck.

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Don't give up! I got denied initially too but won my appeal. Make sure you gather all your pay stubs and employment records. The hearing officer will want to see proof of your work history and earnings. Even if the timeline seems tight, there might be other factors in your favor.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my application. The phone lines are always busy and the online chat never works. If you run into issues trying to reach them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when my claim got stuck in adjudication.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits

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I get the frustration but honestly it was worth it for me. The regular phone system was impossible and I needed to get my issues resolved quickly.

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just use the official site and be patient. i applied last year and it took forever but eventually worked out. make sure you keep filing your weekly claims even if your initial claim is still pending

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