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I had a similar situation last year where I couldn't reach anyone at NYS Department of Labor to ask about my eligibility. The phone lines are always busy and the online chat never works. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation before making any decisions.
how much does something like that cost? seems like it should be free to talk to unemployment
The service itself has a cost but honestly it was worth it for me to get answers instead of spending weeks trying to get through on my own. The NYS Department of Labor system is just so overwhelmed.
Just want to add that even if you do qualify based on work history, quitting without documented good cause will definitely trigger an adjudication review. That process can take weeks or even months right now with NYS Department of Labor. Make sure you really understand the consequences before you make any moves!
Yeah that's what I'm worried about. Maybe I should try to improve the situation at work first or at least build a stronger case if I do decide to leave.
Had a similar issue last year when unemployment spiked in my area. I was having trouble reaching NYS Department of Labor to clarify job search requirements for my specific situation. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get clarity on whether I could count certain activities as valid work search contacts.
Interesting, never heard of that service. Did they charge you for it?
They do charge but it was worth it to actually talk to someone at NYS Department of Labor instead of being on hold forever or getting hung up on. Helped me avoid potential issues with my claim.
The unemployment rate affects everyone but NYS Department of Labor still expects you to follow all the rules exactly. I learned this the hard way when I got a disqualification notice for not meeting work search requirements even though there were hardly any jobs posted in my field. Had to go through the whole appeal process.
Oh no! Did you win your appeal? I'm definitely going to be extra careful with my documentation now.
I had issues with my employer not properly reporting my UI contributions last year and it caused problems when I filed for unemployment. Couldn't get through to anyone at NYS Department of Labor for weeks to sort it out. Finally found this service called Claimyr that helped me get connected to an actual person at the unemployment office. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less frustrating than trying to call myself.
The whole system is just another way for them to take money out of our paychecks. I've been paying into unemployment for 15 years and never used it once, but god forbid I miss a payment...
The unemployment system is such a joke. They make it impossible to get real information and then wonder why people are frustrated. I've been dealing with NYS Department of Labor for months and still can't get straight answers about anything.
For what it's worth, the current unemployment rate in NY is around 4.2% which translates to roughly 400,000 people actively looking for work, but not all of them qualify for or are receiving UI benefits. The actual number receiving benefits is much lower than that.
Asher Levin
ugh the whole system is broken!! they denied my claim too when i had to quit to take care of my sick mom and it took forever to get through to anyone at NYS Department of Labor to even explain the appeal process. i was calling for weeks!
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Serene Snow
•If you're having trouble reaching NYS Department of Labor by phone, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my appeal questions answered instead of sitting on hold for hours.
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Issac Nightingale
Wait, so there are different categories of unemployment? I thought unemployment was just unemployment. This whole time I've been wondering why some people get approved right away and others don't.
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Monique Byrd
•Yes, there are different types. Involuntary (laid off, fired without cause) usually gets approved quickly. Voluntary (you quit) requires proving 'good cause.' There's also stuff like structural unemployment, frictional unemployment, but those are economic terms - for NYS Department of Labor purposes, it's mainly about voluntary vs involuntary.
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