


Ask the community...
If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit calculation, I had success using claimyr.com. It's a service that calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my wage information.
Just to add - your benefit amount is based on your base period which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they look at wages from January 2024 through September 2024. The calculation is the same regardless of current economic conditions.
I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and hung up on. Eventually found this service called Claimyr at claimyr.com that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
FRICTION UNEMPLOYMENT?? They just make up new terms to confuse us! I swear NYS Department of Labor creates these categories just to make it harder to get benefits. Been dealing with their BS for months and every agent tells me something different.
Are you sure you completed your weekly certification? Even while your claim is pending you need to keep filing your weekly claims or you'll lose those weeks. Also make sure you're doing your job search activities because they can hold up payment if you're not meeting the requirements.
Yes I've been doing the weekly claims religiously. What are the job search requirements exactly? I've been applying to jobs but maybe not documenting it right?
The whole NYS Department of Labor system is a JOKE. They make it as hard as possible to get benefits you've already paid into. I've been waiting 6 weeks for my adjudication to resolve and still nothing. Meanwhile bills keep coming and they don't care.
GalacticGuardian
I had the same problem with the website timing out constantly. What finally worked for me was using the library computers - their internet is way more stable than my home WiFi. But if you absolutely need to file by phone, I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have this video demo that shows exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of being on hold and getting disconnected.
0 coins
Dmitry Smirnov
•Never heard of that service before, is it legit? I'm desperate at this point but don't want to get scammed.
0 coins
GalacticGuardian
•Yeah it's legitimate, they basically just help you get connected to the actual NYS Department of Labor phone system without the endless hold times. I was skeptical too but it worked and I was able to file my claim the same day.
0 coins
Ava Rodriguez
Filing by phone is such a pain but sometimes necessary. One tip - have a backup plan ready because the system goes down for maintenance pretty regularly. Also write down any confirmation numbers they give you immediately because they talk fast and if you miss it, good luck getting back through to ask again.
0 coins