New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had the same problem with the website timing out constantly. What finally worked for me was using the library computers - their internet is way more stable than my home WiFi. But if you absolutely need to file by phone, I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have this video demo that shows exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of being on hold and getting disconnected.

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Never heard of that service before, is it legit? I'm desperate at this point but don't want to get scammed.

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Yeah it's legitimate, they basically just help you get connected to the actual NYS Department of Labor phone system without the endless hold times. I was skeptical too but it worked and I was able to file my claim the same day.

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Filing by phone is such a pain but sometimes necessary. One tip - have a backup plan ready because the system goes down for maintenance pretty regularly. Also write down any confirmation numbers they give you immediately because they talk fast and if you miss it, good luck getting back through to ask again.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit calculation, I had success using claimyr.com. It's a service that calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my wage information.

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That's really helpful, thanks! I was dreading trying to call them.

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Just to add - your benefit amount is based on your base period which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they look at wages from January 2024 through September 2024. The calculation is the same regardless of current economic conditions.

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and hung up on. Eventually found this service called Claimyr at claimyr.com that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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That's good to know for later if I run into issues. Hopefully the online filing goes smoothly for now.

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Just to add - make sure you have your last employer's exact business name and address when you file. NYS Department of Labor is really picky about that stuff and if you get it wrong it can delay your claim processing.

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FRICTION UNEMPLOYMENT?? They just make up new terms to confuse us! I swear NYS Department of Labor creates these categories just to make it harder to get benefits. Been dealing with their BS for months and every agent tells me something different.

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Actually friction unemployment is a standard economic concept that's been around for decades, not something NYS Department of Labor invented. It just means short-term unemployment during job transitions.

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omg yes!! this gives me hope because I'm in almost the exact same situation - had to quit my old job for a family emergency and found new work pretty quickly but needed UI for those few weeks in between

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Are you sure you completed your weekly certification? Even while your claim is pending you need to keep filing your weekly claims or you'll lose those weeks. Also make sure you're doing your job search activities because they can hold up payment if you're not meeting the requirements.

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Yes I've been doing the weekly claims religiously. What are the job search requirements exactly? I've been applying to jobs but maybe not documenting it right?

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You need 3 job search activities per week and keep a log of them. Can be applications, interviews, networking events, etc. NYS Department of Labor can audit this anytime so keep good records.

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The whole NYS Department of Labor system is a JOKE. They make it as hard as possible to get benefits you've already paid into. I've been waiting 6 weeks for my adjudication to resolve and still nothing. Meanwhile bills keep coming and they don't care.

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I feel this so hard. The system is designed to frustrate people into giving up.

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