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Just dealt with this exact question last month! I couldn't get through to NYS Department of Labor on the phone to check who was tracking my claim status. After days of busy signals, I found this service called Claimyr (claimyr.com) that actually gets you connected to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration - was able to confirm that yes, NYS Department of Labor tracks everything related to your unemployment claim.
Interesting, never heard of that before. Did they actually get you through to someone who could answer questions about claim tracking?
The whole tracking system is SO confusing when you're new to this. I kept thinking maybe the federal government was involved too but nope, it's just NYS Department of Labor handling everything for New York unemployment claims. They track your eligibility, your weekly certifications, your benefit amounts, EVERYTHING.
UGH the NYS Department of Labor system is SO SLOW! I waited 6 weeks for my first payment last year and they acted like that was totally normal. Meanwhile bills don't wait for their broken system to work properly!
Wait, do you get paid for the week you file or the week before? I'm confused about the timing and I don't want to mess something up that delays my money even more.
Be super careful with this! The government loves to find reasons to make you pay money back. Even if its technically allowed they might decide later that you weren't really available for work and demand repayment of everything. I've seen people get hit with huge overpayment notices years later.
The main thing is being honest about everything. When she files her initial claim, she needs to disclose the disability situation upfront. During weekly certification, she has to report the disability income. As long as she's transparent and can demonstrate genuine work search efforts within her medical limitations, she should be okay. Keep detailed records of all job applications and doctor communications.
Make sure you're not confusing the initial claim filing with weekly certification. For weekly claims, you should see a green button that says 'Certify for Benefits' once you're logged into your unemployment account. Sometimes it takes a few minutes to load properly.
Liam Duke
THE WHOLE SYSTEM IS A JOKE!! They send you a card to get your hopes up then make you wait weeks for actual money. I've been waiting 6 WEEKS for my adjudication to finish and still nothing on my card. Meanwhile bills keep piling up and they act like it's no big deal.
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Manny Lark
Don't stress too much, the empty card thing confused me at first too. Just means your paperwork is moving through the system. Keep checking your online account every few days and make sure you do those weekly certifications on time or you'll lose those weeks.
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