New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget you'll have to pay taxes on unemployment benefits! A lot of people get surprised by that at tax time. You can have them withhold 10% federal taxes when you certify your weekly claims.

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Oh wow I didn't even think about taxes. So if I get $215 a week and don't withhold taxes, I'll owe money next year?

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Yes, unemployment benefits are considered taxable income. You'll get a 1099-G form from NYS Department of Labor at the end of the year showing how much you received. It's usually better to have them withhold the taxes so you don't get hit with a big bill later.

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lol the amount they give you is a joke anyway. try living on $200 a week in this economy, its impossible

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If you're having trouble getting through to the IRS about federal unemployment tax questions, I found this service called Claimyr that helps people reach government agencies by phone. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it to get through to the IRS when I had payroll tax questions and it saved me hours of being on hold.

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Interesting, never heard of that before. Does it actually work for IRS calls too or just unemployment stuff?

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Don't forget you also need to file your quarterly Form 941 for income tax withholding and Social Security/Medicare taxes by the last day of the month following the quarter end. It's easy to mix up all these different tax deadlines when you're running a business!

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Being late due to childcare might actually be considered good cause depending on your specific situation. If you didn't have reasonable alternatives for childcare and your employer wasn't accommodating, that could strengthen an appeal. Make sure you have documentation about your childcare situation and any communication with your employer about the attendance issues.

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I do have some emails where I asked my supervisor about flexible start times because of daycare dropoff. She said no but didn't offer any alternatives. Would that help with an appeal?

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Yes, that kind of documentation is exactly what you want for an appeal. Shows you tried to work with your employer to resolve the issue.

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same thing happened to me!! was disqualified for 'attendance issues' but it was because my car kept breaking down and I couldn't afford to fix it right away. so frustrating that they don't consider real life circumstances

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You can also try submitting a FOIL request (Freedom of Information Law) for your records if the normal channels don't work. It takes longer but they have to respond within a certain timeframe.

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FOIL seems like overkill for unemployment records? That's more for when agencies are being difficult about releasing information.

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True, but sometimes it's the only way to get older records when they claim they can't find them in the regular system.

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ugh the whole system is so frustrating... why dont they just keep everything online forever like every other service these days??

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Storage costs and privacy regulations limit how long agencies can keep personal data accessible online. Six years is actually pretty standard for employment records.

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I had a nightmare trying to reach someone at NYS Department of Labor when my claim got stuck in adjudication for weeks. Kept calling and either got busy signals or hung up on after waiting for hours. Finally found this service called Claimyr that actually got me through to a real person at the unemployment office. Check out claimyr.com - they have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Worth it if you run into issues and need to talk to someone.

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Thanks for the tip! Hopefully I won't need it but good to know there's a backup option if I can't get through.

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Just want to add that you should definitely file sooner rather than later because unemployment benefits are not retroactive to when you became eligible - they only start from when you actually file your claim. So even if you're nervous about the process, don't wait.

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