New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole economic system is rigged anyway, lower rates just help rich people and corporations while we're scraping by on unemployment. my claim got stuck in adjudication for 6 weeks and they act like $400 a week is some kind of luxury

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same boat here, been worried about everything affecting my benefits lately

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i got like $380 a week when i was on unemployment last year, was making similar to you. took about 2 weeks to get my first payment but then it was pretty regular after that

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Make sure you have all your employment history ready when you file - they'll ask for details about your last 18 months of work. If you worked multiple jobs or had gaps, have explanations ready. The more complete info you give upfront, the less likely your claim will get flagged for adjudication review.

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I had the same confusion when I first applied! UI is just the technical term. When you're on the phone with NYS Department of Labor agents, they'll say UI. When you're talking to friends, you'll probably just say unemployment. Same program, different names. Make sure you file within the first week of being unemployed to avoid any delays.

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Thanks! I'll file this week then. The NYS Department of Labor website seemed so overwhelming with all the different terms.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your UI claim, I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier than sitting on hold for hours just to get hung up on.

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That's really helpful, thank you! I was dreading having to call if I ran into issues with my application.

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wait so being a student doesn't automatically make you ineligible?? I thought you had to be available for full time work to qualify for unemployment benefits. this is news to me

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No, you don't need to be available for full-time work necessarily. You need to be available for suitable work based on your past employment history. If you were working part-time before losing your job, part-time work would be considered suitable. The key is being available during normal business hours and not restricting your job search too much.

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Just make sure you can honestly answer yes to being available for work when you do your weekly claims. That's the big thing they care about.

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ugh the whole system is broken!! they denied my claim too when i had to quit to take care of my sick mom and it took forever to get through to anyone at NYS Department of Labor to even explain the appeal process. i was calling for weeks!

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If you're having trouble reaching NYS Department of Labor by phone, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my appeal questions answered instead of sitting on hold for hours.

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Wait, so there are different categories of unemployment? I thought unemployment was just unemployment. This whole time I've been wondering why some people get approved right away and others don't.

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Yes, there are different types. Involuntary (laid off, fired without cause) usually gets approved quickly. Voluntary (you quit) requires proving 'good cause.' There's also stuff like structural unemployment, frictional unemployment, but those are economic terms - for NYS Department of Labor purposes, it's mainly about voluntary vs involuntary.

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