Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I had trouble reaching NYS Department of Labor to ask similar questions about my claim. After weeks of busy signals, I found this service called Claimyr at claimyr.com that connects you directly to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get through to someone who could explain the whole employer tax vs. benefits timeline. Much easier than trying to call on my own.
Thanks for sharing that! I've been trying to call for days with no luck. Might give this a try.
wait so if employers pay quarterly, what happens if they go out of business? do we still get benefits?? this is making me nervous about my situation
Yes, you still get benefits even if your employer goes out of business. The unemployment insurance fund is maintained by NYS Department of Labor and doesn't depend on any single employer staying in business. That's the whole point of the insurance system.
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I had a nightmare trying to reach someone at NYS Department of Labor when my claim got stuck in adjudication for weeks. Kept calling and either got busy signals or hung up on after waiting for hours. Finally found this service called Claimyr that actually got me through to a real person at the unemployment office. Check out claimyr.com - they have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Worth it if you run into issues and need to talk to someone.
Thanks for the tip! Hopefully I won't need it but good to know there's a backup option if I can't get through.
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The system is so broken! They make the definitions intentionally confusing so people mess up and get denied benefits. I've been dealing with NYS Department of Labor for months and still don't understand half their rules.
totally agree!! why cant they just use normal english instead of all this legal jargon
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Don't forget you can get benefits for up to 26 weeks typically, so that $504 weekly adds up. Just make sure you're doing your job search requirements - they're pretty strict about that now. You need to do 3 work search activities per week and keep a log.
The system is so confusing though! I thought the amount was based on what you made in your last job but apparently it's some complicated calculation from multiple quarters? Why can't they just make it simple like a percentage of your last paycheck??
It's based on your base period earnings, which is usually the first 4 of the last 5 completed quarters before you file. They use your highest quarter during that period. It's designed to account for seasonal work variations and give a more stable calculation.
Heather Tyson
You can also try submitting a FOIL request (Freedom of Information Law) for your records if the normal channels don't work. It takes longer but they have to respond within a certain timeframe.
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Raul Neal
•FOIL seems like overkill for unemployment records? That's more for when agencies are being difficult about releasing information.
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Heather Tyson
•True, but sometimes it's the only way to get older records when they claim they can't find them in the regular system.
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Jenna Sloan
ugh the whole system is so frustrating... why dont they just keep everything online forever like every other service these days??
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Kiara Greene
•Storage costs and privacy regulations limit how long agencies can keep personal data accessible online. Six years is actually pretty standard for employment records.
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