New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your eligibility, I found this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when I had questions about my claim status and got through in like 10 minutes instead of calling for hours.

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That sounds helpful! The phone lines are always so busy when I try to call.

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i got unemployment as a green card holder no problems at all just file online like everyone else

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wait is disaster unemployment the same as regular unemployment or do i get both? my cousin said something about getting extra money but im not sure if thats true

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No, you can't get both. If you're eligible for regular UI benefits, you have to apply for those first. DUA is only for people who aren't eligible for regular unemployment - like self-employed people or those who don't have enough work history for regular benefits.

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oh ok that makes sense i guess. so if i worked full time for 2 years i would just get regular unemployment then?

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Same boat here - my restaurant got completely destroyed and we're all out of work indefinitely. I started my application yesterday and it was actually pretty straightforward once I found the right section on my.ny.gov. Just make sure you select 'disaster-related' when it asks about the reason for your job separation. They also asked for the FEMA disaster declaration number which I found on the FEMA website.

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THE SAME THING HAPPENS EVERY TIME THERE'S A BIG ECONOMIC SHIFT! Government creates jobs during crisis then abandons workers when it's over. NYS Department of Labor probably uses the same playbook from 1919 - delay claims and hope people give up!

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That's pretty cynical but honestly after dealing with this adjudication process I'm starting to feel the same way...

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Interesting historical perspective! The post-WWI recession of 1920-1921 was brutal. Labor strikes were also a huge factor - when workers tried to maintain wartime wage levels, many industries just shut down operations temporarily. It's a reminder that unemployment systems need to be robust enough to handle sudden economic shifts.

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The system is so confusing honestly. I've been collecting for 2 months and still not sure if I'm doing the job search thing right. They want 3 activities but what if you apply to 10 jobs in one day - does that count as 10 activities or just 1? And networking events - how do you even document those properly?

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Each job application counts as one activity, so 10 applications = 10 activities. For networking, you document the event name, date, contacts made, etc. Keep it detailed.

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One thing that tripped me up - you have to report ANY income, even if it's just $20 from a side gig. I thought small amounts didn't matter but they reduce your benefits dollar for dollar after the first $50. Better to report everything than get hit with an overpayment later.

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I had such a hard time getting through to NYS Department of Labor when I was dealing with this transition. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration and I was able to get my questions answered about the disability to unemployment transition process.

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Interesting, I'll check that out. The phone system for NYS Department of Labor is definitely overwhelming when you're trying to get specific answers about your situation.

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honestly the unemployment system is such a mess anyway. even if you qualify for more money with unemployment good luck actually getting it paid out on time. disability at least comes regularly

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While there can be delays, most routine unemployment claims process normally. The key is making sure all your documentation is correct from the start to avoid adjudication delays.

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