New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Your benefit calculation seems normal to me. I was making about the same and get $415/week. The system takes your highest earning quarter and divides by 26, so it's not based on your full year salary like some people think.

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Amina Bah

Back to the original question though - unemployment was definitely lower during 2017-2019 but then shot up to like 14% during the pandemic. Now it's back down but job quality seems different somehow. I've been on unemployment twice in the last 3 years and finding decent paying work is harder even though the 'rate' looks good on paper.

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just file anyway!! the worst they can say is no and then you appeal. i got fired for being late too much (my car kept breaking down) and still got approved after they reviewed everything

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The unemployment system is such a mess. They make it so confusing whether you qualify or not. I've seen people get denied for ridiculous reasons and others get approved when they probably shouldn't have. Just depends on who reviews your case I guess.

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There are actually pretty clear guidelines about what constitutes disqualifying misconduct. It has to be willful violation of employer rules or policies, not just poor performance or personality conflicts.

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Been dealing with this recently and it's frustrating how confusing they make the whole process. If you need to actually talk to someone at NYS Department of Labor about your specific situation, I found this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call and getting busy signals.

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How much does something like that cost though? Seems like it should be free to talk to them about your own benefits.

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I get that, but when you're trying to get answers about your claim and can't get through for days, sometimes it's worth it to actually reach someone who can help. The alternative is sitting on hold forever or never getting through at all.

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The percentage thing is misleading because there are minimums and maximums that affect most people. I think the minimum weekly benefit is like $104 and maximum is $504 for this year. So if you're a higher earner, you're definitely not getting 50% of your actual wages. More like 30-35% once you hit that cap.

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Good point about the cap. I guess I need to calculate both the 50% amount and see if it hits the maximum to know what I'd actually get.

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Jacob Lee

The system is so messed up. I got denied because they said I didn't do enough job searches even though I applied to like 20 places. They want you to jump through all these hoops and then still find reasons to deny you.

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The job search requirement is 3 work search activities per week. Make sure you're logging everything properly in the system and keeping records. Sometimes it's not about the number but about meeting the specific activity requirements they outline.

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wait I thought if you quit you automatically can't get unemployment? I've been at a terrible job for months because I thought I'd lose benefits

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No, that's a common misconception. You can quit and still get benefits if you have 'good cause' - things like unsafe working conditions, significant changes to your job duties or pay, harassment, or other compelling reasons. But you have to be able to prove it and show you tried to resolve the situation first.

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The system is SO broken honestly. I've been fighting with NYS Department of Labor for weeks about my claim and they keep giving me different answers every time I finally get through to someone. Good luck getting anyone on the phone without waiting hours. And don't even get me started on their website crashing all the time when you're trying to file your weekly claim.

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Yeah the phone system is a nightmare. That's why people are using services like that Claimyr thing to get through. Worth it when you're dealing with claim issues.

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College graduates can sometimes qualify if they worked during school. Check your base period earnings - you might be surprised. Also student loans don't count as income if you're wondering about that.

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