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I had such a hard time getting through to NYS Department of Labor when I had questions about my eligibility last month. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to review my specific situation and confirm I was entitled to benefits. Might be worth checking out if you need to talk to someone directly about your case.
The whole system is so confusing honestly. They make it seem like you need a law degree just to figure out if you're entitled to benefits. I've been unemployed for 3 months and still don't fully understand all the rules about job search requirements and reporting.
I had such a hard time getting through to NYS Department of Labor when I had questions about my waiting week. The phone lines are always busy and the website doesn't always have clear answers. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made a huge difference in getting my questions answered quickly.
If you're having trouble reaching NYS Department of Labor to ask about work search requirements, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck on hold for hours trying to get answers about my job search log, but with their help I actually spoke to someone within 20 minutes.
I had so much trouble getting through to NYS Department of Labor when my payments were delayed last month. Spent hours on hold just to get disconnected. Finally used claimyr.com to get connected to an actual agent and they sorted out a processing issue I didn't even know existed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than dealing with the phone system myself.
Amina Sy
I had trouble reaching NYS Department of Labor about employer tax questions when I was doing payroll. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get answers about our company's unemployment tax rate and payment schedule.
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Oliver Fischer
•Interesting, never heard of that service but makes sense given how hard it is to get through to NYS Department of Labor by phone.
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Natasha Petrova
The whole system is basically a safety net funded by employer contributions. When you get laid off and file your weekly claims, you're getting benefits that your former employer (and all other employers) paid into the fund. It's not like the company writes a check directly for your specific benefits - it all goes into a big state fund that NYS Department of Labor manages.
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