New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The funding structure is: employers pay State Unemployment Tax (SUTA) to NYS Department of Labor based on their payroll and claims history. There's also Federal Unemployment Tax (FUTA) that helps fund the system administration. During normal times, no general tax revenue is used. However, during recessions when the trust fund runs low, the state may need to borrow from federal government or use other funding sources.

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This is super helpful! So under normal circumstances, my state income tax isn't funding unemployment benefits at all?

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Correct - your state income tax doesn't directly fund regular UI benefits. The system is designed to be self-sustaining through employer contributions.

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I've been trying to get through to NYS Department of Labor for weeks to ask questions about my claim and couldn't reach anyone. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration with the phone system.

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interesting, might try that if i need to call them again. the phone lines are always busy

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I think you're overthinking this. Every administration has unemployment issues and NYS Department of Labor has always been slow. Just keep filing your weekly claims and wait it out. The system is what it is regardless of who's in washington

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This! People always want to blame politics but unemployment bureaucracy has been broken forever lol

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Actually there WERE significant changes to unemployment systems nationwide during the transition period, including extensions of federal programs and new eligibility requirements. NYS Department of Labor had to implement these changes rapidly which caused processing delays and system glitches. Most of those issues were resolved by late 2021 but some procedural changes remain in effect.

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Do you know what specific changes are still in effect? I want to make sure I'm following all the current requirements for my claim.

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I had this exact same problem last month. Spent weeks trying to get through to NYS Department of Labor on the phone with no luck. Finally used a service called Claimyr (claimyr.com) that connects you directly to unemployment agents. They have a video showing how it works at https://youtu.be/qyftW-mnTNI. Got connected within a day and found out there was a verification issue holding up my payments that wasn't showing online.

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Never heard of that service before but might be worth trying if the regular phone lines aren't working

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Thanks I'll check that out. At this point I'm willing to try anything to figure out why my payments aren't coming through.

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The whole NYS Department of Labor system is broken!! They approve claims but then don't pay for weeks without explanation. It's like they want people to give up and stop claiming.

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UGH the whole system is such a nightmare though! I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status and the phone just rings forever or I get disconnected. How are you supposed to get answers when you can't even talk to a human being?

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I had the exact same problem until someone told me about this service called Claimyr (claimyr.com). They actually get you connected to a real NYS Department of Labor agent on the phone. I was skeptical at first but tried it and got through in like 20 minutes after weeks of trying myself. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Seriously saved my sanity dealing with this whole unemployment mess.

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btw make sure you start looking for work right away because they require you to do job searches every week. i think its like 3 work search activities per week now

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Good point, I'll start applying places tomorrow. Do I need to keep records of where I apply?

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Yes, definitely keep a job search log. NYS Department of Labor can request it at any time and if you can't provide documentation of your work search activities, they can disqualify you from benefits.

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The unemployment rate was definitely high but I think it's important to remember that NYS Department of Labor was also dealing with unprecedented claim volumes. My brother works there and said they were completely overwhelmed. The systems weren't designed for that many people filing at once.

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Ugh don't even get me started on NYS Department of Labor processing times!! I filed in late 2020 and didn't see a dime until March 2021. The whole system was a mess.

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same here, was such a nightmare trying to get through to anyone

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