Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
If you're having trouble getting through to NYS Department of Labor to check your claim status or ask questions, I had good luck using a service called Claimyr (claimyr.com). They help you get connected to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration when my claim was stuck in adjudication.
never heard of that but might be worth trying, the phone lines are impossible
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The whole system is designed to give you as little as possible anyway. Even if you qualify for the maximum $504, that's barely enough to survive in NY with rent and everything else. And they make you jump through hoops with job searches and all that bureaucratic nonsense just to get what you're entitled to.
true but its still better than nothing when you lose your job unexpectedly
Just as a heads up, your benefit amount stays the same for the entire benefit year once it's determined, even if you get a part-time job during that time. But if you work part-time while collecting, they'll reduce your weekly payment based on how much you earn. The good news is you can still collect partial benefits as long as you earn less than your weekly benefit rate plus $50.
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The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim status. I spent weeks trying to get through after my forced resignation case went into adjudication. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration honestly.
How much does something like that cost? I'm already tight on money since I lost my job.
It's worth checking out their site for details, but honestly the peace of mind of actually reaching someone when you need help with your claim was invaluable for me.
File your claim ASAP! Even if you're not sure you'll qualify, it's better to get the process started. The worst they can say is no, but if you wait too long you might miss out on benefits you're entitled to. Make sure when you file weekly claims you're actively job searching and keeping track of your job search activities.
Good point about the job search requirements. Do I need to start looking immediately or can I wait until my claim is approved?
You should start your job search right away. NYS Department of Labor requires you to be actively seeking work from the first week you file, even during adjudication.
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I had the same problem with the website timing out constantly. What finally worked for me was using the library computers - their internet is way more stable than my home WiFi. But if you absolutely need to file by phone, I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have this video demo that shows exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of being on hold and getting disconnected.
Never heard of that service before, is it legit? I'm desperate at this point but don't want to get scammed.
Yeah it's legitimate, they basically just help you get connected to the actual NYS Department of Labor phone system without the endless hold times. I was skeptical too but it worked and I was able to file my claim the same day.
Filing by phone is such a pain but sometimes necessary. One tip - have a backup plan ready because the system goes down for maintenance pretty regularly. Also write down any confirmation numbers they give you immediately because they talk fast and if you miss it, good luck getting back through to ask again.
Landon Flounder
I was struggling to get through to NYS Department of Labor to understand my rate calculation and someone recommended using Claimyr at claimyr.com to help get connected to an agent. They have this demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up getting through to someone who explained the whole experience rating formula in detail. Much easier than trying to call directly and getting busy signals.
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Nasira Ibanez
•Thanks for the tip! I've been trying to call for weeks to get clarification on some charges that don't look right.
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Callum Savage
The experience rating takes into account 3 years of data typically. So claims from 2022, 2023, and 2024 would affect your 2025 rate. Its not just about number of claims but total dollar amount of benefits paid out compared to your total payroll during that period.
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