New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget she also needs to file her weekly claims every week even if she hasn't found work yet. Missing those weekly certifications can mess up your benefits big time. I learned that the hard way when I forgot to file one week and had to call NYS Department of Labor to fix it.

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Good point! How long did it take to get that sorted out when you called?

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Honestly it was a nightmare trying to get through on the phone. Took me like 2 weeks of trying before I could talk to someone. If she runs into phone issues, I recently heard about this service called Claimyr (claimyr.com) that helps you get through to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if the phone lines are still crazy busy.

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Also make sure she applies ASAP because there's a waiting week and benefits don't start immediately. The sooner she gets her claim in, the sooner she can start receiving payments if she's eligible.

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I was on unemployment during the 2020 recession and let me tell you, trying to get through to NYS Department of Labor was IMPOSSIBLE back then. Millions of people filing at once completely overwhelmed their phone system. If you ever need to reach them during normal times, I had success using a service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.

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That's really helpful! I haven't had issues yet but good to know there are options if I need to talk to someone about my claim status.

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The whole unemployment system is a joke if you ask me. 'Automatic stabilizer' - more like automatically making people jump through hoops to get benefits they paid into! I've been fighting with NYS Department of Labor for weeks over my adjudication and there's nothing automatic about getting help when you need it.

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Sorry you're having troubles with adjudication - that's definitely frustrating. The automatic stabilizer thing is more about the economic theory of how the overall system works rather than individual claim processing unfortunately.

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The system is so slow though, even when everything goes smoothly. And don't even get me started on their website - half the time it doesn't work properly. Just be prepared for a lot of frustration with NYS Department of Labor.

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same boat here, filed last week and still waiting to hear anything back

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I had trouble getting through to the NYS Department of Labor phone lines when I needed to check on my claim status after filing. If you run into issues reaching them, I found this service called Claimyr that helped me get connected to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of busy signals and dropped calls.

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How much does something like that cost? I'm already strapped for cash obviously

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It was worth it for me to avoid the phone nightmare, but honestly most people can get through eventually if they keep trying different times of day. Early morning usually works better.

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Restaurant industry has been brutal lately. Make sure when you file that you mention the permanent closure - that should help your claim get processed faster since there's no question about the reason for separation. Also start your job search activities right away because NYS has work search requirements you'll need to meet each week.

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Wait I'm confused - do you get money the first week or not? And what if your employer contests the claim? I'm in a similar situation and panicking about how long this might take.

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No payment for the first week - that's called the waiting week and everyone has to serve it. If your employer contests, it can add several weeks for adjudication. But most layoffs aren't contested since the employer isn't claiming misconduct.

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Just went through this myself last month. Filed on a Tuesday, got approved the following Thursday, and received my first payment (covering week 2) three days after that. So about 2.5 weeks total from filing to money in my account. The key is filing immediately and being 100% accurate with your info.

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