New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, I thought unemployment wasn't taxable? That's so unfair, we're already struggling and then they tax us on the help we get??

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Zara Shah

I understand the frustration, but unemployment has always been taxable income federally. Some states don't tax it though. The idea is that it's replacing your regular wages, which would have been taxed anyway.

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Been dealing with taxes on my UI benefits for years unfortunately. The good news is if you had the standard withholding and your income was low, you'll probably get most of it back. I usually get about 80% of what they withheld returned to me.

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wait so being a student doesn't automatically make you ineligible?? I thought you had to be available for full time work to qualify for unemployment benefits. this is news to me

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No, you don't need to be available for full-time work necessarily. You need to be available for suitable work based on your past employment history. If you were working part-time before losing your job, part-time work would be considered suitable. The key is being available during normal business hours and not restricting your job search too much.

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Just make sure you can honestly answer yes to being available for work when you do your weekly claims. That's the big thing they care about.

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I had the same confusion when I first applied! UI is just the technical term. When you're on the phone with NYS Department of Labor agents, they'll say UI. When you're talking to friends, you'll probably just say unemployment. Same program, different names. Make sure you file within the first week of being unemployed to avoid any delays.

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Thanks! I'll file this week then. The NYS Department of Labor website seemed so overwhelming with all the different terms.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your UI claim, I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier than sitting on hold for hours just to get hung up on.

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That's really helpful, thank you! I was dreading having to call if I ran into issues with my application.

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The whole NYS Department of Labor system is a JOKE! I filed online 3 weeks ago and my claim is still stuck in adjudication with no explanation. No one answers the phones, the website gives you no real information, and they expect you to just wait indefinitely while your bills pile up. This state doesn't care about working people at all!

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I feel you on this. Been waiting 2 weeks myself and getting really anxious about rent.

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Just wanted to say filing online worked fine for me. Took about 20 minutes and I got my determination letter 5 days later. Make sure you answer all the questions honestly and completely - that's probably why some claims get held up in adjudication.

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The NYS Department of Labor unemployment system is so messed up. They make it nearly impossible to get benefits even when you deserve them. My cousin quit because her boss was sexually harassing her and they still denied her claim initially. Had to get a lawyer involved.

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Sexual harassment definitely qualifies as good cause for quitting. The issue is usually that people don't document the harassment properly or report it to HR first. NYS Department of Labor wants to see that you tried to resolve the issue before quitting.

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honestly just quit if the job is that bad for your mental health. you can always appeal if they deny your unemployment claim. life's too short to stay somewhere toxic

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