New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with something similar - got let go two weeks ago and I've been calling NYS Department of Labor every day trying to get through to someone to ask about my specific situation. The phone system is absolutely terrible, I've been hung up on probably 15 times. Has anyone found a way to actually talk to a human there? I have so many questions about the job search requirements and whether my termination reason will disqualify me.

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I had the same problem with reaching them until someone here recommended using Claimyr (claimyr.com). It's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. I was skeptical at first but it actually worked - got through to someone within a few hours instead of days of trying myself. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you're stuck.

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The whole system is designed to discourage people from filing honestly. They make it confusing on purpose so fewer people claim benefits. I got fired for 'attendance issues' which was complete BS - I had documented medical reasons for my absences but they didn't care. Still got approved after a long adjudication process but the stress of not knowing for 6 weeks was awful.

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Debra Bai

How long did your adjudication take? I'm worried about how I'll pay rent if this drags on for months.

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Mine was about 6 weeks but I've heard of people waiting 8-10 weeks. The key is to respond to any requests for information immediately and keep filing your weekly claims even while it's pending.

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ugh dealing with NYS Department of Labor phone lines is such a nightmare when you need to ask about tax stuff. I spent hours trying to get through about my 1099-G last year. If you need to actually talk to someone about your tax withholdings, I found this service called Claimyr that helps you get through to NYS Department of Labor agents faster. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to reach someone.

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Thanks for the tip! I was wondering how people actually get through to ask questions about the tax forms.

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Yeah you should get money back especially if unemployment was your main income source for part of the year. The withholding rate NYS Department of Labor uses is pretty conservative so most people get refunds rather than owing extra.

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unemployment and social security are COMPLETELY different!! your employer pays unemployment insurance taxes to the state, not you. social security comes from federal taxes that you and your employer both pay. totally separate systems, totally separate money.

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I was confused about this too when I first started getting unemployment. The NYS Department of Labor website actually has a section explaining how the system is funded if you want to read more about it. But yeah, it's all employer taxes going into a state trust fund.

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Thanks, I'll check that out on their website. Good to know it's all documented there.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. Spent hours calling and either got busy signals or got disconnected after waiting forever. Finally found this service called Claimyr that actually got me connected to a real person at NYS Department of Labor. You can check it out at claimyr.com - they even have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made my life so much easier when I needed to verify some information about my weekly claims.

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How much does something like that cost? Seems like it might be expensive just to make a phone call.

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Honestly it was worth it for me because I was getting stressed trying to reach them on my own. They focus on the value of actually connecting you rather than making you pay a fortune for it.

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File as soon as possible! There's a waiting week before benefits start, and the sooner you apply the sooner your claim gets processed. With your work history at the retail job, you should definitely qualify. Just make sure you keep track of your job search activities since NYS Department of Labor requires you to actively look for work.

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Just make sure you keep detailed records of EVERYTHING if you do apply. NYS Department of Labor will ask for proof of your work search efforts, documentation of your reduced hours, and records of all income including freelance payments. I learned this the hard way when they requested an audit of my claim six months later.

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What kind of work search records do they want? Like do I need to save every job application confirmation email?

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Zoe Wang

ugh the whole system is so confusing!! I'm in a similar boat with reduced hours but I'm terrified to apply because I don't want to mess anything up and owe them money later. Why can't they just have clear guidelines posted somewhere instead of making us guess??

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