New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The whole NYS Department of Labor system is a JOKE. They make you jump through hoops for weeks while you're trying to pay bills and survive. Two to three weeks is ridiculous when people need money immediately after losing their job. Other states process claims much faster but NY seems to enjoy making people suffer.

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I feel you on the frustration but honestly 2-3 weeks isn't that unusual compared to what I've heard from friends in other places

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Just want to add that if you had any separation issues like being fired or quitting, that's when it takes longer because they have to do an adjudication review. Also make sure your employer responded to their inquiry - sometimes delays happen because the employer doesn't send back their paperwork to NYS Department of Labor on time.

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Your benefit calculation seems normal to me. I was making about the same and get $415/week. The system takes your highest earning quarter and divides by 26, so it's not based on your full year salary like some people think.

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Back to the original question though - unemployment was definitely lower during 2017-2019 but then shot up to like 14% during the pandemic. Now it's back down but job quality seems different somehow. I've been on unemployment twice in the last 3 years and finding decent paying work is harder even though the 'rate' looks good on paper.

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The NYS Department of Labor system has gotten SO much better since the pandemic mess. Back then it was a nightmare but now the online portal is actually user-friendly. My only advice is don't wait - file as soon as possible because there's a waiting week before benefits start anyway. And definitely start documenting your job search activities right away even if you haven't been approved yet.

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Just be really careful about answering the questions accurately, especially about why you're unemployed. If you put anything that suggests you quit or were fired for misconduct, it can delay or deny your claim. Since you said you were laid off, you should be fine, but double-check that your employer coded it correctly as a layoff and not a termination.

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When I had trouble reaching someone at NYS Department of Labor to get my questions answered about eligibility, I used this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand my benefits better once I could talk to someone who knew the system.

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That sounds helpful! I've been dreading trying to call them because I heard the wait times are horrible.

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Just to add - unemployment insurance also includes job training and placement services through the NYS Department of Labor. It's not just about collecting checks. They want to help you find new employment as quickly as possible. Some people qualify for extended benefits during high unemployment periods, and there are special programs for things like trade adjustment assistance if your job was lost to foreign competition.

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Tell your cousin to make sure she has all her employment records when she files. Pay stubs, any written warnings, emails about the safety complaints, etc. The more documentation she has the better her case will be if the employer tries to claim it was misconduct.

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Yeah definitely file ASAP! Even if they deny it initially you can always appeal. I know someone who got denied at first but won on appeal because the employer couldn't prove misconduct.

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Good point about the appeal process. I'll make sure she knows that's an option if needed.

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