New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

UGH the NYS Department of Labor system is SO SLOW. I've been waiting 3 weeks and my claim is STILL in adjudication because my former employer is disputing something. They make it impossible to reach anyone and then act like it's your fault when you can't pay rent!!!

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That's so frustrating! Adjudication can definitely add extra time to the process, especially if there's an employer dispute involved.

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I remember when I first filed it felt like forever but looking back it was only like 2.5 weeks total. The waiting is the worst part especially when you have bills piling up. Hang in there!

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I had trouble getting through to NYS Department of Labor when I needed clarification on my benefit type. Spent hours on hold trying to speak with someone about whether my temporary layoff qualified for standby or regular UI. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way easier than sitting on hold all day.

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That sounds really useful! I've been lucky so far but good to know there are options if I run into issues reaching someone at NYS Department of Labor.

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The economic types are just academic theory - frictional (between jobs), structural (skills mismatch), cyclical (recession-related), seasonal (temporary work), and institutional (government policies affecting employment). For your NYS Department of Labor claim, none of that matters. You file based on your work separation reason and current employment status, not economic theory categories.

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Just wanted to say good luck OP! I was in a similar situation last year and it worked out fine. The key is to be honest about what happened but don't admit to any wrongdoing if you don't think you did anything wrong.

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Here's what you need to know: NYS Department of Labor will contact your employer to get their side of the story. Document everything you can remember about the termination - dates, what was said, any witnesses. If they deny your claim based on misconduct, you have the right to appeal and request a hearing where you can present your case.

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Should I start gathering this documentation now even before I file? And how long does the whole process usually take?

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I had trouble getting through to NYS Department of Labor when I had questions about reporting work. If you need to speak with someone about your specific situation, I found claimyr.com really helpful. They have a service that gets you through to actual NYS Department of Labor agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.

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interesting, never heard of that service before

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Make sure you keep documenting your job search efforts until you actually start working! NYS Department of Labor still requires proof of job searches for the weeks you're claiming benefits, even if you know you have a job starting soon.

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The whole system is so confusing! I've been trying to call NYS Department of Labor for two weeks to ask the same question but can never get through. The phone lines are always busy and when I do get on hold, they disconnect me after an hour. How is anyone supposed to figure this out?

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I had the same problem with their phone system being impossible to reach. I actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Basically they handle the calling and waiting for you, then conference you in when they reach an agent. Used it last month to sort out an adjudication issue and got through in about 30 minutes instead of wasting whole days calling myself.

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That sounds too good to be true but I'm desperate at this point. Will check it out, thanks!

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Just to add - make sure you file your weekly claim by the deadline each week or you'll miss that week's payment entirely. I think the cutoff is usually Tuesday night but double check on the site. Also don't file too early in the week or it might not process correctly.

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Good to know about the deadline! I'll set a reminder to file every Sunday.

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