New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm getting really confused now. Is federal unemployment tax the same as the taxes they take out of regular paychecks? And does this affect my job search log requirements at all? I've been doing my 3 job contacts per week but want to make sure I'm not missing anything important about taxes and my claim.

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No, federal unemployment tax (FUTA) is completely separate from payroll taxes. It has nothing to do with your job search requirements. Keep doing your 3 job contacts per week as required by NYS Department of Labor. The tax withholding is just about income taxes on your benefits, not about maintaining eligibility.

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thanks for asking this question! i was wondering the same thing but felt dumb asking lol

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honestly the whole system is set up against workers anyway. they make it nearly impossible to qualify if you quit even when your boss is making your life miserable. meanwhile employers can fire you for basically anything and you get benefits no problem. makes no sense

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yeah same thing happened to my cousin, toxic workplace but couldn't prove it enough for unemployment

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Before you quit, consider filing complaints with HR if your company has an HR department, or with the Department of Labor for workplace violations. Having these on record can strengthen your case if you do end up quitting and filing for unemployment. Also look into whether your situation might qualify for constructive dismissal - that's when working conditions become so intolerable that quitting is essentially being forced out.

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If you're having trouble reaching your former employer's HR department about SUB benefits or any other unemployment-related questions, I found claimyr.com really helpful for getting through to NYS Department of Labor agents when I had issues. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. While they can't help with employer-specific SUB plans, they were great for resolving my regular UI claim problems when I couldn't get through the phone lines.

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Thanks for the tip! I might need that if my HR department gives me the runaround about whether we had SUB benefits.

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Most people don't have SUB benefits so don't stress about it too much. Focus on making sure your regular NYS Department of Labor weekly claims are filed correctly and on time. That's your main source of income replacement while unemployed.

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I've been trying to get through to NYS Department of Labor for weeks about my claim status and it's impossible! The phone lines are always busy and when I do get through I get disconnected. I found this service called Claimyr at claimyr.com that actually got me through to an agent in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you run into issues reaching them.

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Never heard of that but honestly anything is better than trying to call the regular number. Thanks for sharing!

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just apply online its pretty straightforward, took me like 30 mins to complete the whole thing

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This is exactly why the unemployment system is so confusing! They use all these technical terms but don't explain what they actually mean. I spent weeks thinking I had to calculate something myself before realizing the system does it automatically. The NYS Department of Labor really needs better instructions on their website.

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If you're having trouble reaching someone at NYS Department of Labor to clarify these kinds of questions, I had good luck using claimyr.com - it's a service that helps you get through to an actual agent without waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to verify my partial benefit calculations were correct.

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Just went through this same confusion last month! The weekly certification form is asking for your GROSS earnings, not asking you to calculate any rates. Report exactly what you earned before taxes and the NYS Department of Labor system automatically applies their partial benefit formula. Don't overthink it - just be honest about your earnings and let the system do the work.

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