Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit calculation, I had success using claimyr.com. It's a service that calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my wage information.
That's really helpful, thanks! I was dreading trying to call them.
Just to add - your benefit amount is based on your base period which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they look at wages from January 2024 through September 2024. The calculation is the same regardless of current economic conditions.
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You need to call NYS Department of Labor directly to find out what's causing the payment delay. The online system doesn't always show all the details. I had a similar situation where my benefits were held up due to an employer response they received. Getting through to someone on the phone is tough though - I had to call at 8am sharp when they opened and still waited 45 minutes.
Calling is such a nightmare! I've been trying for days and either get disconnected or the hold time is hours. There has to be a better way to reach them.
I actually found a service called Claimyr that helped me get through to NYS Department of Labor agents much faster. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but it actually connected me to an agent in about 15 minutes when I couldn't get through on my own.
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Wait so if my employees collect unemployment that comes out of MY pocket essentially? I thought the government paid for that stuff. This is news to me and not good news
Not directly out of your pocket, but yes, employers fund the unemployment system through payroll taxes. It's like insurance - you pay premiums (UI taxes) and when claims are filed, your future premiums can increase based on your claim history.
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I had the same problem with the website timing out constantly. What finally worked for me was using the library computers - their internet is way more stable than my home WiFi. But if you absolutely need to file by phone, I used a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have this video demo that shows exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of being on hold and getting disconnected.
Never heard of that service before, is it legit? I'm desperate at this point but don't want to get scammed.
Yeah it's legitimate, they basically just help you get connected to the actual NYS Department of Labor phone system without the endless hold times. I was skeptical too but it worked and I was able to file my claim the same day.
Filing by phone is such a pain but sometimes necessary. One tip - have a backup plan ready because the system goes down for maintenance pretty regularly. Also write down any confirmation numbers they give you immediately because they talk fast and if you miss it, good luck getting back through to ask again.
Amara Okafor
The whole system is designed to give you as little as possible anyway. Even if you qualify for the maximum $504, that's barely enough to survive in NY with rent and everything else. And they make you jump through hoops with job searches and all that bureaucratic nonsense just to get what you're entitled to.
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Zoe Stavros
•true but its still better than nothing when you lose your job unexpectedly
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CosmicCommander
Just as a heads up, your benefit amount stays the same for the entire benefit year once it's determined, even if you get a part-time job during that time. But if you work part-time while collecting, they'll reduce your weekly payment based on how much you earn. The good news is you can still collect partial benefits as long as you earn less than your weekly benefit rate plus $50.
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