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No live agent, no charge.
$19.99 is charged only once a live NYDOL agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
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- Redial until on hold
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- DO post questions about your issues.
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- DO post tips & tricks to help folks.
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Most disqualifications I see are for attendance issues or policy violations that employers report as misconduct. Not meeting sales quotas typically wouldn't qualify as misconduct unless there's evidence you weren't trying or were deliberately sabotaging sales. Make sure to request a copy of what your employer submitted to NYS Department of Labor - you're entitled to see their side of the story.
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Don't forget you also need to maintain your job search requirements for both NYS Department of Labor benefits AND STEM OPT. The job search for STEM OPT has to be in your field of study, which might be more restrictive than the general NYS Department of Labor job search requirements.
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I had a similar issue reaching someone at NYS Department of Labor about my claim status. Tried calling for days and kept getting disconnected. A friend told me about this service called Claimyr (claimyr.com) that actually gets you connected to a real person at the unemployment office. I was skeptical but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to an agent in like 15 minutes and resolved my adjudication issue that had been pending for weeks.
interesting, never heard of that before. did they charge you for it?
Yeah but it was worth it to actually talk to someone instead of spending hours calling and getting nowhere. Way less stressful than dealing with the phone system yourself.
Check the NYS Department of Labor website for office hours and closures. They usually post notices about holidays and closures but sometimes it's buried in the news section. For your weekly claim, you should be able to file online even during holidays as long as the system isn't down for maintenance.
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i tried calling the rochester office last month and they told me everything has to be done online now unless you have some special circumstance. save yourself the trip
What counts as a special circumstance? I'm having trouble with the online system and keep getting error messages.
If you're having technical issues with the online system, you can try calling the NYS Department of Labor customer service line, but honestly the wait times are brutal. I had success using Claimyr (claimyr.com) to get through to an actual agent when I couldn't resolve my filing issues. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
Olivia Garcia
The processing improvements are definitely real. NYS Department of Labor streamlined their adjudication workflow and implemented faster payment authorization systems. They also reduced redundant verification steps for established claimants with clean filing histories. If you're filing your weekly claims consistently and meeting job search requirements, the system can now fast-track your payments.
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Ava Hernandez
•Wait, I'm still having issues with my weekly claims taking forever to process. My account shows pending for 3-4 days every week. Is there something wrong with my claim?
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Isabella Martin
•If your weekly claims are still taking that long, you might have a flag on your account that requires manual review. I had this problem and couldn't get through to anyone at NYS Department of Labor for weeks. Finally used claimyr.com to get connected to an actual agent who explained the issue. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out I had an old work separation that needed clarification even though it was from months ago.
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Elijah Jackson
The faster processing is nice but I'm still frustrated with the job search requirements. Having to log 3 contacts per week feels excessive when there aren't that many relevant openings in my field.
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