New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

same boat as OP, filed my claim yesterday and already anxious about when I'll see money. bills don't wait for government bureaucracy

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My timeline was: Filed on Tuesday, approved Friday, filed first weekly claim Sunday, got my debit card the following Wednesday, first payment hit Thursday. So about 9 days total but that was without any complications. Your mileage may vary depending on if NYS Department of Labor needs to verify anything with your employer.

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I've been trying to reach someone at NYS Department of Labor about getting more detailed unemployment data for my research project but their phone lines are always busy. Has anyone had luck getting through to their statistics department? I need clarification on some of the seasonal adjustments they make to the numbers.

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I had the same problem trying to reach NYS Department of Labor agents for different reasons. Someone mentioned a service called Claimyr that helps you get through to unemployment offices - they have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to actually speak with someone there.

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Interesting, I'll look into that. The automated phone system just keeps cycling me through menus without getting to a real person.

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Thursday mornings but honestly the NYS Department of Labor data release schedule is pretty reliable compared to some other states I've worked with

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Just to add some detail - the employer tax rates in NY range from 0.6% to 9.9% of taxable wages depending on the employer's experience rating. New employers start at around 4.1%. The more claims filed by former employees, the higher the rate goes. So companies have incentive to avoid unnecessary layoffs since it directly impacts their costs.

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Wow I had no idea the rates varied that much based on layoff history. That makes a lot of sense though - companies that lay people off more should pay more into the system.

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Your family sounds like mine lol. Show them their pay stub - they'll see Social Security and Medicare taxes deducted but no unemployment tax because employees don't pay it! Only employers pay unemployment taxes. Case closed.

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JUST A WARNING - they changed some of the rules recently and you HAVE to do job searches every week now. its not just getting the money anymore, you gotta prove youre looking for work or they'll cut you off. make sure you keep track of everything!!!

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wait really? how many job searches do you have to do? and do they actually check or is it just self reporting?

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Three job search activities per week minimum. And YES they do check sometimes! My friend got audited and had to provide proof of all his applications.

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good luck with that lol. took me 6 weeks to get my first payment and that was WITH calling every day. the system is totally broken

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I had such a hard time getting through to NYS Department of Labor to check my benefit calculation when I filed. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me the headache of calling hundreds of times.

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Never heard of that before but might be worth trying if I can't get through the normal way.

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The whole system is so confusing! Why can't they just tell you upfront what you'll get instead of making you calculate base periods and quarters?? I'm still waiting for my adjudication to finish after 3 weeks

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Adjudication delays are definitely frustrating but that's separate from the benefit calculation. Once your claim is approved you'll see your exact weekly benefit amount in your online account.

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