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If you're having trouble reaching NYS Department of Labor to verify any information or if your claim gets stuck, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was really helpful when I couldn't get through the regular phone lines and needed to check on my claim status.
OMG the NYS Department of Labor website is THE WORST. I spent like 3 hours trying to figure out the same thing when I got fired. You basically need everything - social security, ID, work history, bank info if you want direct deposit. But honestly the hardest part is just navigating their terrible online system. Make sure you write down all your passwords and stuff because you'll need to log back in every week to certify.
Wait I'm confused - I thought if you quit you automatically can't get unemployment no matter what? My friend quit her job because her boss was harassing her and she said she couldn't get benefits. Maybe the rules changed?
Document EVERYTHING before you make any moves. Dates, times, what was said, who was there. Take photos if there are safety issues. NYS Department of Labor will want concrete evidence, not just your word against theirs. And honestly, start job hunting now while you're still employed - it's always easier to find work when you already have work.
THE SYSTEM IS SO CONFUSING THO! Like why don't they explain this stuff better?? I spent weeks thinking I was gonna get arrested or something for filing while working. NYS Department of Labor website makes it sound like you can ONLY file if you're completely unemployed but that's not true at all!
If you're having trouble reaching someone at NYS Department of Labor about your adjudication, I used a service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. I was able to get my claim status sorted out in like 20 minutes after weeks of trying to call myself.
The whole system is rigged against workers. Companies will lie, cheat, and steal to avoid paying what they owe. I've seen employers claim people were fired for cause when they know damn well it was just downsizing. NYS Department of Labor needs to start penalizing companies that file false disputes.
Ethan Taylor
Just to add - when you file for unemployment make sure you have all your employer information ready including exact dates and addresses. NYS Department of Labor will contact your previous employer to verify everything so accuracy is important. Any mistakes can delay your claim approval.
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Yuki Ito
The whole system is designed to make you give up honestly. They ask for so much documentation and then take forever to process anything. But stick with it because the benefits do help while you're looking for work.
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Carmen Lopez
•This is so true! Took them 3 weeks just to process my initial claim and I was stressing the whole time.
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