What's the phone number to unemployment NYS Department of Labor - can't find working contact info
I've been searching everywhere for the actual phone number to reach someone at NYS Department of Labor about my unemployment claim but every number I try either disconnects me or puts me on hold for hours. My weekly claim got flagged for some reason and I need to talk to a real person. Does anyone have the current working phone number for unemployment? The website has like 5 different numbers and none of them seem to work.
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Freya Pedersen
The main number is 888-209-8124 but good luck actually getting through. I've been trying for 2 weeks to reach someone about my adjudication status. The system hangs up on you after like 30 minutes on hold most of the time.
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GalacticGuru
•Yeah I tried that one - kept getting the busy signal thing. This is so frustrating when you actually need help with your claim.
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Omar Fawaz
There's also 518-457-9000 for general inquiries, but honestly the phone system is overwhelmed. Try calling right when they open at 8am - that's your best shot. Make sure you have your claim confirmation number ready before you call.
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Chloe Anderson
•I called at 8:02am yesterday and still couldn't get through lol. The system is just broken.
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Diego Vargas
I had the same problem trying to reach NYS Department of Labor for weeks about a disqualification notice. Someone told me about this service called Claimyr (claimyr.com) that actually gets you connected to unemployment agents. I was skeptical but tried it and got through to someone in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much time and stress.
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GalacticGuru
•Never heard of that before - is it legit? I'm willing to try anything at this point if it actually works.
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Freya Pedersen
•I just checked out their site - looks real but seems too good to be true. Has anyone else actually used this successfully?
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Anastasia Fedorov
The phone situation with NYS Department of Labor is absolutely ridiculous!! I've wasted HOURS trying to reach someone about a simple question about my job search log. The automated system is useless and the hold times are insane. There's got to be a better way to handle this.
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StarStrider
For what it's worth, you can also try messaging through your my.ny.gov account, though response times vary. Sometimes they respond within a few days, sometimes it takes 2+ weeks. If your issue is urgent like a missed weekly claim deadline, definitely keep trying the phone.
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GalacticGuru
•Good point about the messaging - I forgot about that option. Will try that too while I keep calling.
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