New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you do get fired and NYS Department of Labor initially denies your claim, don't give up! You have the right to appeal their decision. I had to go through the appeal process when I got terminated and it was worth it. The hearing officer was fair and looked at all the evidence. Just make sure you file your weekly claims even during the appeal process.

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How long does the appeal process usually take? I'm worried about paying rent if this drags on for months.

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Mine took about 6 weeks total, but if you win the appeal you get back pay for all the weeks you were eligible. The key is to keep filing your weekly claims during the whole process.

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If you need to reach someone at NYS Department of Labor to check on your claim status or get help with the process, I found this service called Claimyr that actually gets you through to a real agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks and this got me connected within a day to resolve my adjudication issue.

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That sounds helpful! The few times I've tried calling NYS Department of Labor for other things I could never get through.

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I was struggling to get through to NYS Department of Labor to understand my rate calculation and someone recommended using Claimyr at claimyr.com to help get connected to an agent. They have this demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up getting through to someone who explained the whole experience rating formula in detail. Much easier than trying to call directly and getting busy signals.

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Thanks for the tip! I've been trying to call for weeks to get clarification on some charges that don't look right.

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The experience rating takes into account 3 years of data typically. So claims from 2022, 2023, and 2024 would affect your 2025 rate. Its not just about number of claims but total dollar amount of benefits paid out compared to your total payroll during that period.

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Ellie Kim

If you're having trouble reaching the NYS Department of Labor by phone for specific questions, I recently discovered Claimyr (claimyr.com) which helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to speak to someone about your specific situation instead of waiting on hold for hours.

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Interesting, never heard of that service before. The phone lines are definitely impossible to get through to.

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Just want to add that if you were laid off vs fired, it makes a big difference for eligibility. Layoffs are usually straightforward, but if you were terminated for cause you might face a disqualification period. Also, if you have any severance pay, that could affect when your benefits start.

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I was laid off due to company downsizing, so that should be okay. No severance unfortunately. Thanks for mentioning that distinction!

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You need to call NYS Department of Labor directly to find out what's causing the payment delay. The online system doesn't always show all the details. I had a similar situation where my benefits were held up due to an employer response they received. Getting through to someone on the phone is tough though - I had to call at 8am sharp when they opened and still waited 45 minutes.

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Calling is such a nightmare! I've been trying for days and either get disconnected or the hold time is hours. There has to be a better way to reach them.

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I actually found a service called Claimyr that helped me get through to NYS Department of Labor agents much faster. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but it actually connected me to an agent in about 15 minutes when I couldn't get through on my own.

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The NYS Department of Labor system is such a mess!! They hold up payments for the stupidest reasons and never tell you what's wrong. I've been dealing with this bureaucratic nightmare for months.

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Same here, it's so frustrating when you need the money and they just make you wait with no explanation

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If you're having trouble getting through to NYS Department of Labor to check your claim status or ask questions, I had good luck using a service called Claimyr (claimyr.com). They help you get connected to an actual agent instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration when my claim was stuck in adjudication.

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never heard of that but might be worth trying, the phone lines are impossible

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Just want to add that even though minimum wage jobs might not give you a huge weekly benefit, you should still file. Every little bit helps when you're looking for work. Plus if you find part-time work while collecting, you can sometimes still get partial benefits depending on how much you earn.

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