New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Sy

I had trouble reaching NYS Department of Labor about employer tax questions when I was doing payroll. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get answers about our company's unemployment tax rate and payment schedule.

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Interesting, never heard of that service but makes sense given how hard it is to get through to NYS Department of Labor by phone.

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The whole system is basically a safety net funded by employer contributions. When you get laid off and file your weekly claims, you're getting benefits that your former employer (and all other employers) paid into the fund. It's not like the company writes a check directly for your specific benefits - it all goes into a big state fund that NYS Department of Labor manages.

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same boat here, the 'low unemployment' thing is misleading because it counts part-time jobs and gig work as employed

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Exactly! Plus it doesn't account for people who gave up looking or are underemployed. The statistics don't tell the whole story of what it's actually like out there job hunting.

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Don't stress about the unemployment rate affecting your claim. I've been through this before and NYS Department of Labor processes claims based on your individual eligibility, not economic indicators. Just keep filing your weekly claims and documenting your job search activities. The rate being low might actually mean more job postings to apply to for your work search requirement.

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just go online and fill out the form its not that hard lol took me like 15 minutes

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Thanks, hoping it goes smoothly for me too. Did you have any issues with the job search requirements or weekly claims after filing?

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Same boat as you last month. The NYS Department of Labor website can be overwhelming at first but once you get through the initial filing it gets easier. Make sure you have your employer's information handy including their unemployment insurance account number if you can find it on your pay stubs. Also be prepared to answer questions about why you lost your job - be honest because they'll verify everything with your employer anyway.

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just went through this myself actually. got terminated in december and filed right away. took about 3 weeks for them to approve my claim but i did get it. employer tried to say it was misconduct but i had documentation showing it was really about budget cuts. definitely fight it if they deny you

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My cousin got fired and they told him he couldn't get unemployment but I think he was wrong about that. Sounds like maybe he just didn't fight it or something?

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It's possible he was initially denied but didn't appeal the decision. Many people don't realize they have the right to appeal a denial, and sometimes the initial determination gets overturned on appeal.

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I had so much trouble getting through to NYS Department of Labor when my payments were delayed last month. Spent hours on hold just to get disconnected. Finally used claimyr.com to get connected to an actual agent and they sorted out a processing issue I didn't even know existed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than dealing with the phone system myself.

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Good to know there's a backup option if something goes wrong with my payment timing.

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The timing depends on when you certify too. If you certify late Sunday night, it might not process until the next business day. I always try to certify early Sunday morning to get the fastest processing time for the week.

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