New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had to contact NYS Department of Labor multiple times about my protest because I kept getting busy signals when calling. If you're having trouble reaching them by phone, I found this service called Claimyr at claimyr.com that helped me get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less stressful.

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Interesting, I'll check that out. The phone lines are definitely impossible to get through on. Did they help you understand the protest process better?

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Yes, the agent I spoke with through their service was able to explain exactly what documentation I needed for my protest and confirmed the 30-day deadline. Much clearer than trying to figure it out from the letter alone.

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Just want to add that weekends and holidays don't extend the 30-day deadline. So if day 30 falls on a Saturday, you still need to have it submitted by then, not the following Monday. NYS Department of Labor is pretty strict about this.

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I went through something similar when my hours got cut to almost nothing after wage increases. Even if it's not a full layoff, significant hour reductions can qualify you for partial unemployment benefits. Make sure you're reporting any hours you do work when you file your weekly claims.

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wait so if your boss fires everyone because wages went up that's not your fault? i thought unemployment was only if you got fired for no reason

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ugh the NYS Department of Labor system is such a pain though. took me forever to get through when i applied last year and then they put my claim in adjudication for no reason

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If you run into issues reaching someone at NYS Department of Labor by phone, I used claimyr.com last time I needed to talk to an agent. They have this system that calls you back when they get through instead of you sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration.

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One thing to keep in mind - you'll need to certify for benefits every week and meet the job search requirements. That means applying to at least 3 jobs per week and keeping a log of your search activities. The NYS Department of Labor takes this seriously so make sure you're actually looking for work, not just going through the motions.

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Good to know about the job search requirement. Is there a specific format for the log or can I just keep track however I want?

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I got unemployment last year and it was fine until they randomly decided I was overpaid and wanted $2,000 back! Turns out I had reported everything correctly but there was some computer glitch. Took months to sort out. So yeah it can be 'easy' to get benefits but be prepared for random problems that make no sense.

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Same thing happened to my cousin! She had to appeal and everything. The overpayment notices seem really common lately.

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Thanks everyone, this is really helpful. Sounds like the actual filing process isn't too bad but there might be random complications. I'll make sure to keep good records of everything just in case.

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I had a similar situation last year where I was spending more on job searching than I expected. What helped me was using claimyr.com to get through to an actual NYS Department of Labor agent when I had questions about my job search requirements. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to clarify exactly what they needed in my job search log and gave me some tips about local resources I didn't know about. Much easier than trying to call the regular number and getting hung up on.

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How much does claimyr cost though? If money's already tight...

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It's worth checking their site for current info. For me, getting clear answers about my requirements was really valuable since I was worried about losing benefits.

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The whole system is set up to make us fail! They expect us to spend money we don't have on job searching while giving us barely enough to survive. And then they wonder why people can't find work fast enough. The decrease in prices they promised never happened - everything just keeps getting more expensive while benefits stay the same.

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yeah but complaining won't help with the job search requirements unfortunately

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