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The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim status. I spent weeks trying to get through after my forced resignation case went into adjudication. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration honestly.
It's worth checking out their site for details, but honestly the peace of mind of actually reaching someone when you need help with your claim was invaluable for me.
File your claim ASAP! Even if you're not sure you'll qualify, it's better to get the process started. The worst they can say is no, but if you wait too long you might miss out on benefits you're entitled to. Make sure when you file weekly claims you're actively job searching and keeping track of your job search activities.
If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit calculation, I had success using claimyr.com. It's a service that calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals when I needed to verify my wage information.
Just to add - your benefit amount is based on your base period which is usually the first 4 of the last 5 completed quarters before you file. So if you file in January 2025, they look at wages from January 2024 through September 2024. The calculation is the same regardless of current economic conditions.
I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and hung up on. Eventually found this service called Claimyr at claimyr.com that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
FRICTION UNEMPLOYMENT?? They just make up new terms to confuse us! I swear NYS Department of Labor creates these categories just to make it harder to get benefits. Been dealing with their BS for months and every agent tells me something different.
Actually friction unemployment is a standard economic concept that's been around for decades, not something NYS Department of Labor invented. It just means short-term unemployment during job transitions.
omg yes!! this gives me hope because I'm in almost the exact same situation - had to quit my old job for a family emergency and found new work pretty quickly but needed UI for those few weeks in between
Amara Okafor
The whole system is designed to give you as little as possible anyway. Even if you qualify for the maximum $504, that's barely enough to survive in NY with rent and everything else. And they make you jump through hoops with job searches and all that bureaucratic nonsense just to get what you're entitled to.
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Zoe Stavros
•true but its still better than nothing when you lose your job unexpectedly
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CosmicCommander
Just as a heads up, your benefit amount stays the same for the entire benefit year once it's determined, even if you get a part-time job during that time. But if you work part-time while collecting, they'll reduce your weekly payment based on how much you earn. The good news is you can still collect partial benefits as long as you earn less than your weekly benefit rate plus $50.
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