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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. If you run into issues getting through on the phone, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals.
Just went through this whole process myself! One thing they don't tell you upfront is that you have to do 3 job search activities every week and log them in the system. It's not just about filing the weekly claim - you actually have to prove you're looking for work. Save yourself the headache and start keeping track of your job applications from day one.
Applying for jobs, networking events, job fairs, even updating your LinkedIn profile counts. Just make sure you document everything with dates and details.
THE WHOLE SYSTEM IS RIGGED AGAINST VETERANS! Employers get tax credits for hiring us but they still won't do it. Meanwhile NYS Department of Labor makes us jump through hoops with job searches for positions that don't even exist. It's like they want us to fail so they can cut us off benefits.
I feel your frustration but there are employers who do value veteran experience. The challenge is finding them and presenting your skills in civilian terms.
Same boat here. What's really frustrating is when you explain your military background and they just stare at you blankly. Like being a logistics coordinator in the Army doesn't translate to supply chain management somehow??
That's exactly the translation problem. Consider revising your resume to use civilian terminology - 'logistics coordinator' instead of your military job title, 'managed supply operations for 200+ personnel' instead of unit-specific language. Many veterans find success once they bridge that communication gap.
I understand the frustration, but the work authorization requirement exists because unemployment benefits are considered a form of public assistance. If you're having trouble reaching local assistance programs, I've heard some people mention using a service called Claimyr (claimyr.com) to help get through to government agencies when phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works for connecting with agencies.
Just wanted to add that some states have their own worker assistance programs that might have different eligibility requirements than federal unemployment. It might be worth checking if NY has anything like that, though I'm not sure.
New York doesn't have a separate state unemployment program with different work authorization requirements. All unemployment insurance in NY goes through NYS Department of Labor and follows federal guidelines.
The NYS Department of Labor system is a nightmare to deal with but you should still file. Getting through to someone on the phone is nearly impossible when you have questions. I've been calling for weeks trying to resolve an issue with my weekly claim and can't get through.
Have you tried using Claimyr? I found out about it when I was having trouble reaching someone at NYS Department of Labor. They help you get through to an actual agent - there's a video demo at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. It saved me hours of trying to call myself.
Never heard of that but I'll check it out. At this point I'm willing to try anything to talk to a real person!
definitely file! worst case they say no but if you don't try you get nothing. the weekly claims are easy once you get used to it
Atticus Domingo
The whole system is SO confusing and they make it impossible to get through to anyone to ask questions! I've been trying to call NYS Department of Labor for weeks about my own claim status and just get busy signals or hung up on. How is anyone supposed to understand these rules when you can't even talk to a human being???
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Atticus Domingo
•Is that legit? I'm desperate at this point but don't want to get scammed.
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Beth Ford
•Yeah it's real, they just help you get through the phone queue. Much better than sitting on hold for hours or getting disconnected.
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Alice Pierce
also if you get denied you can appeal but theres like a super short deadline to do it, i think its only 30 days from when they send the determination
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