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I had this exact same problem last month. Spent weeks trying to get through to NYS Department of Labor on the phone with no luck. Finally used a service called Claimyr (claimyr.com) that connects you directly to unemployment agents. They have a video showing how it works at https://youtu.be/qyftW-mnTNI. Got connected within a day and found out there was a verification issue holding up my payments that wasn't showing online.
UGH the whole system is such a nightmare though! I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status and the phone just rings forever or I get disconnected. How are you supposed to get answers when you can't even talk to a human being?
I had the exact same problem until someone told me about this service called Claimyr (claimyr.com). They actually get you connected to a real NYS Department of Labor agent on the phone. I was skeptical at first but tried it and got through in like 20 minutes after weeks of trying myself. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Seriously saved my sanity dealing with this whole unemployment mess.
btw make sure you start looking for work right away because they require you to do job searches every week. i think its like 3 work search activities per week now
The unemployment rate was definitely high but I think it's important to remember that NYS Department of Labor was also dealing with unprecedented claim volumes. My brother works there and said they were completely overwhelmed. The systems weren't designed for that many people filing at once.
just started collecting myself after getting cut from my restaurant job. the benefits aren't amazing but they help cover basics while job hunting. make sure you certify every week on time or you'll lose that week's payment
Mason Kaczka
I think you're overthinking this. Every administration has unemployment issues and NYS Department of Labor has always been slow. Just keep filing your weekly claims and wait it out. The system is what it is regardless of who's in washington
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Sophia Russo
•This! People always want to blame politics but unemployment bureaucracy has been broken forever lol
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Evelyn Xu
Actually there WERE significant changes to unemployment systems nationwide during the transition period, including extensions of federal programs and new eligibility requirements. NYS Department of Labor had to implement these changes rapidly which caused processing delays and system glitches. Most of those issues were resolved by late 2021 but some procedural changes remain in effect.
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Natalie Adams
•Do you know what specific changes are still in effect? I want to make sure I'm following all the current requirements for my claim.
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