New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is a nightmare to deal with but you should still file. Getting through to someone on the phone is nearly impossible when you have questions. I've been calling for weeks trying to resolve an issue with my weekly claim and can't get through.

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Have you tried using Claimyr? I found out about it when I was having trouble reaching someone at NYS Department of Labor. They help you get through to an actual agent - there's a video demo at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. It saved me hours of trying to call myself.

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Never heard of that but I'll check it out. At this point I'm willing to try anything to talk to a real person!

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definitely file! worst case they say no but if you don't try you get nothing. the weekly claims are easy once you get used to it

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Are you sure you completed your weekly certification? Even while your claim is pending you need to keep filing your weekly claims or you'll lose those weeks. Also make sure you're doing your job search activities because they can hold up payment if you're not meeting the requirements.

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Yes I've been doing the weekly claims religiously. What are the job search requirements exactly? I've been applying to jobs but maybe not documenting it right?

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You need 3 job search activities per week and keep a log of them. Can be applications, interviews, networking events, etc. NYS Department of Labor can audit this anytime so keep good records.

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The whole NYS Department of Labor system is a JOKE. They make it as hard as possible to get benefits you've already paid into. I've been waiting 6 weeks for my adjudication to resolve and still nothing. Meanwhile bills keep coming and they don't care.

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I feel this so hard. The system is designed to frustrate people into giving up.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my eligibility last month. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to review my specific situation and confirm I was entitled to benefits. Might be worth checking out if you need to talk to someone directly about your case.

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That's really helpful, thank you! I might try that if I run into issues with my application.

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The whole system is so confusing honestly. They make it seem like you need a law degree just to figure out if you're entitled to benefits. I've been unemployed for 3 months and still don't fully understand all the rules about job search requirements and reporting.

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The job search requirements are actually pretty straightforward - you need to make at least 3 job contacts per week and keep a log. But yeah, the initial eligibility stuff can be overwhelming when you're already stressed about losing your job.

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same boat here, the 'low unemployment' thing is misleading because it counts part-time jobs and gig work as employed

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Exactly! Plus it doesn't account for people who gave up looking or are underemployed. The statistics don't tell the whole story of what it's actually like out there job hunting.

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Don't stress about the unemployment rate affecting your claim. I've been through this before and NYS Department of Labor processes claims based on your individual eligibility, not economic indicators. Just keep filing your weekly claims and documenting your job search activities. The rate being low might actually mean more job postings to apply to for your work search requirement.

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I had trouble reaching NYS Department of Labor about employer tax questions when I was doing payroll. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get answers about our company's unemployment tax rate and payment schedule.

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Interesting, never heard of that service but makes sense given how hard it is to get through to NYS Department of Labor by phone.

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The whole system is basically a safety net funded by employer contributions. When you get laid off and file your weekly claims, you're getting benefits that your former employer (and all other employers) paid into the fund. It's not like the company writes a check directly for your specific benefits - it all goes into a big state fund that NYS Department of Labor manages.

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