Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$19.99StandardOne price
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Amina Sy
I had trouble reaching NYS Department of Labor about employer tax questions when I was doing payroll. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get answers about our company's unemployment tax rate and payment schedule.
Interesting, never heard of that service but makes sense given how hard it is to get through to NYS Department of Labor by phone.
The whole system is basically a safety net funded by employer contributions. When you get laid off and file your weekly claims, you're getting benefits that your former employer (and all other employers) paid into the fund. It's not like the company writes a check directly for your specific benefits - it all goes into a big state fund that NYS Department of Labor manages.
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Khalid Howes
I had such a hard time getting through to NYS Department of Labor when I had questions about my eligibility last month. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to review my specific situation and confirm I was entitled to benefits. Might be worth checking out if you need to talk to someone directly about your case.
Darcy Moore
•That's really helpful, thank you! I might try that if I run into issues with my application.
Ben Cooper
The whole system is so confusing honestly. They make it seem like you need a law degree just to figure out if you're entitled to benefits. I've been unemployed for 3 months and still don't fully understand all the rules about job search requirements and reporting.
Manny Lark
•The job search requirements are actually pretty straightforward - you need to make at least 3 job contacts per week and keep a log. But yeah, the initial eligibility stuff can be overwhelming when you're already stressed about losing your job.
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I had such a hard time getting through to NYS Department of Labor when I had questions about my waiting week. The phone lines are always busy and the website doesn't always have clear answers. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made a huge difference in getting my questions answered quickly.
KaiEsmeralda
•That sounds helpful! I've been trying to call for days with no luck. Did they charge you for the service?
They do charge a fee but honestly it was worth it to actually talk to someone who could explain the waiting week criteria properly instead of being stuck on hold forever.
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Zadie Patel
If you're having trouble reaching NYS Department of Labor to ask about work search requirements, I recently discovered this service called Claimyr (claimyr.com) that helps you get through to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck on hold for hours trying to get answers about my job search log, but with their help I actually spoke to someone within 20 minutes.
Interesting, I might check that out. The phone lines are always busy when I try to call.
Never heard of that but anything to avoid sitting on hold for 3 hours sounds good to me lol
Brianna Schmidt
same boat here, the 'low unemployment' thing is misleading because it counts part-time jobs and gig work as employed
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Alexis Renard
•Exactly! Plus it doesn't account for people who gave up looking or are underemployed. The statistics don't tell the whole story of what it's actually like out there job hunting.
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Camila Jordan
Don't stress about the unemployment rate affecting your claim. I've been through this before and NYS Department of Labor processes claims based on your individual eligibility, not economic indicators. Just keep filing your weekly claims and documenting your job search activities. The rate being low might actually mean more job postings to apply to for your work search requirement.
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