New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is ridiculous anyway. They expect you to apply for jobs that don't exist just to check a box. My area has barely any openings in my field but I still have to waste time applying to random stuff I'll never get hired for.

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I feel you on this! It's so frustrating to apply for jobs you know you won't get just to meet the requirement.

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Just to add - the 3 work search activities can include more than just job applications. You can count things like attending job fairs, networking events, skills training, or even creating/updating professional profiles. NYS Department of Labor accepts various types of work search activities as long as they're genuine efforts to find employment.

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Oh that's good to know! I've been only counting actual applications but I did update my LinkedIn last week.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my waiting week. The phone lines are always busy and the website doesn't always have clear answers. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made a huge difference in getting my questions answered quickly.

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That sounds helpful! I've been trying to call for days with no luck. Did they charge you for the service?

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They do charge a fee but honestly it was worth it to actually talk to someone who could explain the waiting week criteria properly instead of being stuck on hold forever.

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just went through this myself last month - the waiting week thing is standard procedure. you file, you wait, you get paid starting week 2. keep doing everything normally and it works out fine

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This is really important data to have. In my experience working with unemployment cases, women of color, especially Black women and Latinas, face disproportionately high unemployment rates in NY. The intersectionality of race and gender creates additional barriers. NYS Department of Labor should have this broken down in their annual reports, but you might need to dig through several years of data to establish patterns for your case.

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That makes sense about the intersectionality aspect. I'll look for the annual reports. Do you know if NYS Department of Labor publishes these quarterly or just annually?

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ugh the whole system is so messed up anyway, they probably dont even track this stuff properly. ive been waiting 6 weeks for my claim to get approved and they cant even tell me why its taking so long. good luck getting real data from them

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I understand the frustration, but NYS Department of Labor does actually maintain pretty detailed demographic data. It's required for federal reporting. The challenge is usually accessing it in a format that's useful for individual cases.

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I had so much trouble getting through to NYS Department of Labor when my payments were delayed last month. Spent hours on hold just to get disconnected. Finally used claimyr.com to get connected to an actual agent and they sorted out a processing issue I didn't even know existed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than dealing with the phone system myself.

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Good to know there's a backup option if something goes wrong with my payment timing.

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The timing depends on when you certify too. If you certify late Sunday night, it might not process until the next business day. I always try to certify early Sunday morning to get the fastest processing time for the week.

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I was worried about this exact thing when I was dealing with a stuck claim that wouldn't process. Couldn't get through to anyone at NYS Department of Labor for weeks to ask questions. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person who explained everything about reporting requirements and what could affect my benefits. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to actually talk to someone who knew the rules.

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Nina Chan

Interesting, never heard of that service. Did they charge a lot for helping you get through to NYS Department of Labor?

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It was worth it for me because I was so stressed about messing something up. Much easier than spending hours on hold trying to reach someone myself.

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honestly the biggest thing unemployment affected for me was just my mental health... the uncertainty and constantly worrying about whether i was doing everything right. the actual practical impacts weren't that bad

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