New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation last year and was going crazy waiting. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent to check on my claim status. They have this video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Was so much better than trying to call the regular number and getting hung up on constantly.

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Did they charge you a lot for that? I'm already tight on money while waiting for my benefits to kick in.

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It was worth it for me just to get some peace of mind about what was happening with my claim. Way less stressful than the endless calling and busy signals.

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The NYS Department of Labor system is so frustrating! Even when employers respond on time, they still take forever to process everything. I swear they make it deliberately difficult so people give up and don't collect benefits they're entitled to.

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I feel like there has to be some kind of backlog or staffing issue because these delays seem way longer than they used to be. My friend's claim took almost 6 weeks last fall.

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I had issues reaching someone at NYS Department of Labor when I needed to verify my eligibility status last year. The phone lines are always busy. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling dozens of times myself.

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Never heard of that but might be worth trying. The wait times to talk to someone are ridiculous.

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Also make sure you file your claim as soon as possible after becoming unemployed. There's usually a one week waiting period before you can collect benefits, and you can't get paid for weeks before you actually file your initial claim.

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When I was having trouble getting through to NYS Department of Labor agents about my claim status, someone recommended this service called Claimyr (claimyr.com) that helps you actually reach a live person. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if anyone needs to talk to someone about their claim classification or status.

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interesting, how does that work exactly? do they just keep calling until someone picks up?

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For what it's worth, economists do track broader measures that include discouraged workers and people who are marginally attached to the labor force. The problem is these don't get reported as prominently. Your brother would likely show up in measures like U-6 which includes people who want work but haven't searched recently.

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If you're having trouble reaching NYS Department of Labor to clarify what number they need, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck in phone tree hell for weeks before finding this and it connected me within like 20 minutes. The agent was able to explain exactly which numbers I needed for my specific situation.

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That sounds really useful! The phone lines are always busy when I try to call.

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Just want to add that sometimes they'll ask for your 'UI number' which is the same thing as your unemployment claim number. Don't let the different terminology confuse you - UI just stands for Unemployment Insurance.

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The NYS Department of Labor is super strict about the 'able and available' requirement. I tried calling them about a similar situation and couldn't get through for weeks. If you need to speak with someone at NYS Department of Labor about your specific circumstances, I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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Interesting, never heard of that. Might be worth trying if she has specific questions about her situation.

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the whole system is ridiculous. you pay into unemployment your whole career but when you actually need help during maternity leave they say no. meanwhile men can collect benefits if they get laid off but new mothers get nothing. makes no sense!

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I understand the frustration, but unemployment insurance is specifically for people who lose their jobs involuntarily and are actively seeking new work. That's why there are separate programs like PFL for family situations.

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