New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor phone system is impossible when you need to discuss complex situations like this. I spent weeks trying to get through to explain my disability situation. Finally used claimyr.com to actually reach an agent who could review my case properly. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Worth it when you need real answers about eligibility.

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never heard of that but honestly anything is better than sitting on hold for hours just to get hung up on

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Just want to add that you HAVE to report your disability income when filing for unemployment. Don't try to hide it because they will find out and then you'll have overpayment issues on top of everything else. Better to be honest upfront and work through the process correctly.

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just so you know the whole system is designed to deny people benefits whenever possible. even if you have a legitimate reason for quitting they'll probably try to find some technicality to reject your claim. i quit because of unsafe conditions and they still made me jump through hoops for months

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While the process can be challenging, don't get discouraged. If you have legitimate documentation of good cause, NYS Department of Labor is required to approve your claim. If they deny it initially, you can always appeal the decision.

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wait can you get unemployment for quitting?? I thought that was impossible. I've been staying at my terrible job because I thought I wouldn't qualify for benefits if I left

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mine took like 3 weeks but that was for a simple layoff situation, yours sounds more complicated

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Mei Lin

Just wanted to say I feel your pain on this. The waiting game with NYS Department of Labor is rough and there's really no transparency in their process. I ended up getting approved after 7 weeks but those 7 weeks felt like forever when you're worried about paying rent and bills.

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This whole system is just another way the government squeezes small businesses! We pay taxes, we pay into unemployment, we follow all the rules, and then they punish us for normal business decisions. Meanwhile big corporations get bailouts when they lay off thousands. It's completely backwards.

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I mean I get your frustration but the unemployment system does help people who lose their jobs through no fault of their own. Maybe the rates could be more fair for seasonal businesses though.

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The good news is that your rate will eventually come back down if you don't have more claims. NYS Department of Labor uses a rolling average so once those layoffs age out of the calculation period, your experience rating should improve. Just try to avoid any more claims if possible.

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That's somewhat reassuring. Do you know how long it takes for claims to stop affecting your rate?

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I believe it's a 3-year lookback period but don't quote me on that. You'd have to check with NYS Department of Labor or your accountant for the exact timeframe.

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overpayments are THE WORST part of this whole system... they can come out of nowhere months later and suddenly you owe thousands. I got hit with one because apparently I was supposed to refuse standby work that I didn't even know was available?? Makes no sense

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Standby overpayments are tricky - they usually happen when there's a miscommunication about your availability status or if your employer reports something different than what you filed.

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same thing happened to my cousin last month, turned out to be a mistake on their end but took forever to sort out

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