Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
If you're struggling to get through to NYS Department of Labor about employer issues, I had success using a service called Claimyr (claimyr.com) to actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It's mainly for claimants but I used it when I couldn't get answers about a separation dispute and needed to speak with someone urgently. Way better than sitting on hold for hours.
Interesting - I didn't know they helped with employer calls too. The NYS Department of Labor phone system is definitely frustrating when you need quick answers about claim disputes.
The whole system seems designed to favor employees over employers tbh. We document everything now - attendance, performance issues, policy violations. Because when someone files for unemployment after you fire them, you better have good documentation or NYS Department of Labor will side with the employee every time. It's like guilty until proven innocent.
Documentation is key! We learned this the hard way. Now we require written warnings and keep detailed records of all disciplinary actions.
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Be prepared for the job search requirements too! You'll need to make at least 3 job contacts per week and keep a log of all your job search activities. The NYS Department of Labor can audit this at any time so keep detailed records.
Do I need to start job searching immediately or can I wait until my claim is approved?
You need to start job searching right away. The work search requirement begins with your first week of filing, not when your claim gets approved.
If you run into issues getting through to NYS Department of Labor by phone (which happens a lot), I had good luck using Claimyr. It's a service that helps you get connected to actual agents without waiting on hold forever. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim got stuck in adjudication.
That sounds helpful, I'll check it out if I have trouble reaching them. Thanks for the tip!
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The whole system is ridiculous honestly. They make it so complicated for students when we're the ones who need help the most. I went through this mess last year and it took forever to get approved even though I was clearly available for work around my class schedule. Just be prepared for a lot of paperwork and questions.
You should definitely apply! I'm a part-time student and got approved for partial benefits when my restaurant job cut my shifts. The important thing is being honest about your availability and actively job searching. Keep records of your job applications because they might ask for your job search log.
Good point about keeping records. I'll start documenting my job search activities right away.
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I was confused about this too when I had trouble reaching the NYS Department of Labor about my claim status. I kept seeing news about unemployment rates but my experience didn't match what they were reporting. Turns out the measuring and the benefits are completely different systems. If you need to actually talk to someone at NYS Department of Labor about claims, I found this service called Claimyr at claimyr.com that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.
Interesting, never heard of that service. The phone lines are definitely impossible to get through to.
Oliver Zimmermann
Processing time varies but usually 2-3 weeks if everything goes smoothly. Sometimes your claim goes into adjudication if they need to verify your employment or separation reason - that can add several more weeks. Make sure you have all your documentation ready when you file to avoid delays.
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Malik Johnson
I went through this whole process last year when my restaurant closed. Honestly the hardest part was just understanding all the terminology at first - adjudication, monetary determination, waiting week, etc. But once you get into the routine of filing weekly it becomes pretty automatic. Just don't miss filing a week or you'll lose benefits for that period.
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