New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly not sure about the economics but glad ur getting benefits. make sure u keep filing those weekly claims on time or youll have issues with NYS Department of Labor

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Yeah I've been super careful about filing every Sunday night. The last thing I need is my claim getting suspended for missing a deadline.

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This reminds me of when I worked at a coffee shop in 2019 and they cut hours after the wage increase. I didn't qualify for unemployment then because I was still working part-time, but it was really stressful trying to make ends meet with reduced hours. The owner was a nice guy but said he literally couldn't afford to keep everyone at full hours. It's a tough situation for everyone involved - workers need living wages but small businesses are struggling too. At least now with your unemployment you have some income while you search for something new.

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wait so even if they contest it i can still get benefits while its being reviewed? or do i have to wait until nys department of labor decides?

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You should continue filing your weekly claims during the adjudication process. If you're ultimately approved, you'll receive back pay for those weeks. If you're denied, you won't owe anything back. But definitely keep filing your weekly claims and doing your job search activities as required.

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I had no idea they offered training programs! I've been struggling to get through to anyone at NYS Department of Labor to ask about this stuff. The phone lines are always busy and when I do get through they just hang up on me. Has anyone found a better way to reach them?

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That sounds too good to be true but I'm desperate at this point. Did they actually help you connect or is it just another scam?

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No it's legit. I was skeptical too but it actually worked. Much better than spending hours on hold just to get disconnected.

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Beyond claims processing, they maintain the state job bank, conduct labor market research, investigate benefit fraud, provide employer services for hiring, and manage federal grant programs for workforce development. They're also responsible for UI tax collection from employers and maintaining employment statistics.

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wow that's a lot more than I thought! makes sense why they're always so backed up

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Are you sure you completed all the required steps? Sometimes claims get delayed because people miss uploading their ID verification or don't complete the job search registration. Log into your my.ny.gov account and check if there are any pending items in your inbox that need attention.

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I checked and there's nothing in my inbox that needs action. All my documents were uploaded when I filed.

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2 weeks is actually pretty normal from what I've seen. My sister just got approved last month and it took exactly 15 days from when she filed to when she got her first payment

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Good point, I should probably be more optimistic about the job market situation even if the claim process is stressful.

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ugh the whole system is so slow regardless of what the unemployment numbers are doing. my cousin waited 5 weeks last year when unemployment was higher and i waited 4 weeks this year. its just bureaucracy being bureaucracy

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