New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was on unemployment during the 2020 recession and let me tell you, trying to get through to NYS Department of Labor was IMPOSSIBLE back then. Millions of people filing at once completely overwhelmed their phone system. If you ever need to reach them during normal times, I had success using a service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.

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That's really helpful! I haven't had issues yet but good to know there are options if I need to talk to someone about my claim status.

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The whole unemployment system is a joke if you ask me. 'Automatic stabilizer' - more like automatically making people jump through hoops to get benefits they paid into! I've been fighting with NYS Department of Labor for weeks over my adjudication and there's nothing automatic about getting help when you need it.

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Sorry you're having troubles with adjudication - that's definitely frustrating. The automatic stabilizer thing is more about the economic theory of how the overall system works rather than individual claim processing unfortunately.

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The whole system is set up to screw over workers. Employers pay these tiny amounts compared to what we actually need to live on, then they fight our claims to keep their rates low. Meanwhile we're struggling to survive on $385 a week in this economy. The NYS Department of Labor should be on our side but they make it impossible to even talk to someone!

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I get the frustration but the employer taxes do add up. For a company with 50 employees making $50k each, they could be paying $100k+ per year in unemployment taxes depending on their experience rating.

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thanks for explaining this, I always wondered why my last boss seemed so stressed when people got laid off

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ugh the whole system is broken!! they deny claims for the stupidest reasons and then make YOU prove you deserve benefits that you already paid for. immigration has nothing to do with unemployment if youre legally authorized to work

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Actually immigration status can affect certain benefit programs but not regular UI if you're work-authorized. The confusion might be that some people mix up different types of assistance. For unemployment insurance, if you worked and paid into the system, your immigration status shouldn't matter as long as you were legally employed.

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exactly this - I think people confuse UI with other welfare programs that have different rules

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If you're having trouble getting through to NYS Department of Labor to check on your claim status or get questions answered, I used this service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call myself and getting hung up on constantly.

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Thanks, I'll check that out if I run into issues with my claim

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just file anyway, worst case they say no but at least you'll know for sure

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The whole unemployment system is so confusing!! Why can't they just make it simple and say exactly how long you need to work instead of all this base period nonsense. I'm in the same boat as you OP and stressing out about whether I'll qualify.

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Just to add some specifics - for 2025, the minimum wage requirement in your base period is $2,800 total, and you need wages in at least 2 quarters of your base period. With 18 months of work at $18/hour, you're definitely over both thresholds. File immediately because there's a waiting week and you want to get your claim processed as soon as possible.

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Perfect, thank you for the specific numbers! Filing right now.

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