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honestly the whole system is confusing AF and the NYS Department of Labor website doesn't explain things clearly. I've been trying to reach someone by phone for weeks about my claim and can never get through. The automated system just hangs up on you after being on hold forever.
The whole NYS Department of Labor system is a joke honestly. They make you jump through all these hoops and then take forever to process anything. I've been waiting 3 weeks just to get someone to explain why my claim was flagged for 'review' when I was clearly laid off through no fault of my own. Meanwhile bills keep coming and they act like we can just wait indefinitely for their bureaucracy to move.
Just to add - if you were laid off for economic reasons (company downsizing, lack of work, etc.), your claim should process relatively quickly once they verify your employment history. The delays usually happen when there are questions about the reason for separation or if you have wages from multiple employers that need to be sorted out. Keep filing those weekly claims even if they show $0 - you'll get backpay once your claim is approved.
NYS Department of Labor is SOOO slow with everything these days!! I swear they just let claims sit there hoping people give up and find jobs before they have to pay out benefits. The whole system is designed to frustrate you into quitting.
If you're having trouble getting through to the IRS about your unemployment tax refund status, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold trying to check my refund status.
The unemployment tax situation is so confusing. I got unemployment benefits in 2023 but didn't realize I could get a refund until this year. Can I still file an amended return for that?
Ravi Choudhury
Same boat here. Got laid off in September and the whole process has been a disaster. My weekly claims keep getting kicked back for random reasons and customer service is impossible to reach. If unemployment is really down why is NYS Department of Labor still operating like they're overwhelmed?
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CosmosCaptain
•The system problems aren't really related to how many people are unemployed. NYS Department of Labor has had these issues for years, even before the pandemic. Have you tried filing your weekly claims at different times? Sometimes the system works better late at night or early morning.
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Freya Johansen
honestly the unemployment numbers are probably fake anyway. they dont count people who gave up looking or people like us who cant even get through the system to file properly
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