New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Same boat here. Got laid off in September and the whole process has been a disaster. My weekly claims keep getting kicked back for random reasons and customer service is impossible to reach. If unemployment is really down why is NYS Department of Labor still operating like they're overwhelmed?

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The system problems aren't really related to how many people are unemployed. NYS Department of Labor has had these issues for years, even before the pandemic. Have you tried filing your weekly claims at different times? Sometimes the system works better late at night or early morning.

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honestly the unemployment numbers are probably fake anyway. they dont count people who gave up looking or people like us who cant even get through the system to file properly

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honestly the whole system is confusing AF and the NYS Department of Labor website doesn't explain things clearly. I've been trying to reach someone by phone for weeks about my claim and can never get through. The automated system just hangs up on you after being on hold forever.

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Never heard of that but I'm desperate at this point. Did they charge you anything crazy for it?

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It was reasonable considering how much time it saved me. Way better than losing entire days trying to get through on my own.

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just file online and see what happens, worst they can do is say no

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That's not really good advice. It's better to understand the requirements first because filing incorrectly can cause delays or issues with your claim later.

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The whole NYS Department of Labor system is a joke honestly. They make you jump through all these hoops and then take forever to process anything. I've been waiting 3 weeks just to get someone to explain why my claim was flagged for 'review' when I was clearly laid off through no fault of my own. Meanwhile bills keep coming and they act like we can just wait indefinitely for their bureaucracy to move.

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I feel your frustration! The waiting is the worst part when you're already stressed about money.

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Just to add - if you were laid off for economic reasons (company downsizing, lack of work, etc.), your claim should process relatively quickly once they verify your employment history. The delays usually happen when there are questions about the reason for separation or if you have wages from multiple employers that need to be sorted out. Keep filing those weekly claims even if they show $0 - you'll get backpay once your claim is approved.

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NYS Department of Labor is SOOO slow with everything these days!! I swear they just let claims sit there hoping people give up and find jobs before they have to pay out benefits. The whole system is designed to frustrate you into quitting.

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i mean they are pretty overwhelmed but yeah the waiting really sucks when you need the money

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Just wanted to say I'm in the exact same boat - filed 3 weeks ago, employer contested, still waiting. At least we're not alone in this mess!

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If you're having trouble getting through to the IRS about your unemployment tax refund status, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold trying to check my refund status.

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Is that for the IRS or just NYS Department of Labor? I need to talk to someone about my federal unemployment tax refund.

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It's actually for NYS Department of Labor agents, not IRS. But if you have questions about your NY unemployment benefits that affected your taxes, it could still be helpful.

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The unemployment tax situation is so confusing. I got unemployment benefits in 2023 but didn't realize I could get a refund until this year. Can I still file an amended return for that?

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Yes, you can file an amended return (Form 1040X) for 2023 if you paid taxes on unemployment compensation. You have up to 3 years from the original filing deadline to amend.

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