New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is broken!! they deny claims for the stupidest reasons and then make YOU prove you deserve benefits that you already paid for. immigration has nothing to do with unemployment if youre legally authorized to work

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Actually immigration status can affect certain benefit programs but not regular UI if you're work-authorized. The confusion might be that some people mix up different types of assistance. For unemployment insurance, if you worked and paid into the system, your immigration status shouldn't matter as long as you were legally employed.

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exactly this - I think people confuse UI with other welfare programs that have different rules

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I've been dealing with NYS Department of Labor for months trying to get through to someone about my claim status, and honestly the phone system is impossible. If you ever need to actually talk to them about unemployment stuff, I found this service called Claimyr that helps you get through their phone lines. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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Never heard of that but sounds useful. The NYS Department of Labor phone system is definitely a nightmare when you actually need help.

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just fyi the whole unemployment system in this state is a mess, they take your money all year then make it impossible to actually get benefits when you need them. don't expect much if you ever have to file a claim

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The whole system is set up to screw over workers. Employers pay these tiny amounts compared to what we actually need to live on, then they fight our claims to keep their rates low. Meanwhile we're struggling to survive on $385 a week in this economy. The NYS Department of Labor should be on our side but they make it impossible to even talk to someone!

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I get the frustration but the employer taxes do add up. For a company with 50 employees making $50k each, they could be paying $100k+ per year in unemployment taxes depending on their experience rating.

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thanks for explaining this, I always wondered why my last boss seemed so stressed when people got laid off

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The whole online system is honestly pretty terrible but it's your only real option. Don't expect it to work smoothly - I had to restart my application three times because it kept crashing. And good luck if you need to talk to an actual person at NYS Department of Labor, their phone system is basically designed to hang up on you.

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Just wanted to add that once you file your initial claim, you'll need to file weekly claims every week to keep getting benefits. Don't forget about that part! The weekly claims are much shorter but you have to do them consistently.

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Good point! How do I know when to start filing the weekly claims?

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You'll get instructions after your initial claim is processed. Usually they'll send you a letter or email with your claim number and weekly claim schedule.

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overpayments are THE WORST part of this whole system... they can come out of nowhere months later and suddenly you owe thousands. I got hit with one because apparently I was supposed to refuse standby work that I didn't even know was available?? Makes no sense

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Standby overpayments are tricky - they usually happen when there's a miscommunication about your availability status or if your employer reports something different than what you filed.

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same thing happened to my cousin last month, turned out to be a mistake on their end but took forever to sort out

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