New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the NYS Department of Labor system is such a pain though. took me forever to get through when i applied last year and then they put my claim in adjudication for no reason

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If you run into issues reaching someone at NYS Department of Labor by phone, I used claimyr.com last time I needed to talk to an agent. They have this system that calls you back when they get through instead of you sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration.

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One thing to keep in mind - you'll need to certify for benefits every week and meet the job search requirements. That means applying to at least 3 jobs per week and keeping a log of your search activities. The NYS Department of Labor takes this seriously so make sure you're actually looking for work, not just going through the motions.

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Good to know about the job search requirement. Is there a specific format for the log or can I just keep track however I want?

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If you're having trouble reaching NYS Department of Labor to verify any information or if your claim gets stuck, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was really helpful when I couldn't get through the regular phone lines and needed to check on my claim status.

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is that like a paid service? i'm already broke from losing my job

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It's worth checking out their site for the details. For me it was better than spending hours on hold or getting disconnected constantly.

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OMG the NYS Department of Labor website is THE WORST. I spent like 3 hours trying to figure out the same thing when I got fired. You basically need everything - social security, ID, work history, bank info if you want direct deposit. But honestly the hardest part is just navigating their terrible online system. Make sure you write down all your passwords and stuff because you'll need to log back in every week to certify.

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totally agree about the website being awful! took me forever to find where to actually start the application

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THE SYSTEM IS SO CONFUSING THO! Like why don't they explain this stuff better?? I spent weeks thinking I was gonna get arrested or something for filing while working. NYS Department of Labor website makes it sound like you can ONLY file if you're completely unemployed but that's not true at all!

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I totally agree the messaging could be clearer. The partial unemployment program isn't well publicized even though it helps so many people who have reduced hours.

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Just make sure you understand the job search requirements too. Even on partial unemployment you usually still need to do work search activities, though they might be reduced since you're already working.

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unemployment basically means your not working full time anymore and looking for work, thats it. if you lost your job you probably qualify unless you got fired for something really bad

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THE WHOLE SYSTEM IS SET UP TO CONFUSE PEOPLE! They make the language so complicated on purpose so people give up and don't claim benefits they're entitled to. I've been dealing with NYS Department of Labor for years and they change the rules constantly. Don't let them intimidate you - if you lost your job file a claim and let THEM figure out if you qualify or not!

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I feel this so much. The my.ny.gov website is like reading a foreign language sometimes.

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I had a similar situation last year where I was spending more on job searching than I expected. What helped me was using claimyr.com to get through to an actual NYS Department of Labor agent when I had questions about my job search requirements. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to clarify exactly what they needed in my job search log and gave me some tips about local resources I didn't know about. Much easier than trying to call the regular number and getting hung up on.

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How much does claimyr cost though? If money's already tight...

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It's worth checking their site for current info. For me, getting clear answers about my requirements was really valuable since I was worried about losing benefits.

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The whole system is set up to make us fail! They expect us to spend money we don't have on job searching while giving us barely enough to survive. And then they wonder why people can't find work fast enough. The decrease in prices they promised never happened - everything just keeps getting more expensive while benefits stay the same.

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yeah but complaining won't help with the job search requirements unfortunately

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