New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I thought it was higher than that? I could swear I saw $520 somewhere on the my.ny.gov site...

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You might be looking at an old page or thinking of a different benefit type. The regular UI maximum has been $504 for 2024. Sometimes the site has cached pages that show older amounts.

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Just to add - that $504 is before taxes if you choose to have them withheld. You can elect to have 10% federal tax taken out when you certify your weekly claims. Also make sure you understand the job search requirements because they will audit those and if you don't have proper documentation in your job search log, they can disqualify you.

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Good point about the taxes. I'll probably have them withhold since I don't want a big tax bill next year.

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One thing that really helped me when I was trying to reach NYS Department of Labor about my benefit calculation was using this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of dealing with the busy signals and disconnections. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and I got my questions answered in like 20 minutes.

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Mei Chen

Never heard of that but sounds useful. The NYS Department of Labor phone system is absolutely terrible.

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Don't forget you also have to meet the job search requirements to keep getting your unemployment pay. NYS Department of Labor requires you to make at least 3 job contacts per week and keep a log of your search activities. They can ask to see your job search log at any time, so make sure you're documenting everything properly.

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit amount calculation and it's impossible! Their phone lines are always busy or they just hang up on you after being on hold forever. It's so frustrating when you need answers about your claim. I actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents - they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and redialing.

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Never heard of that before but anything is better than spending entire days trying to reach someone at NYS Department of Labor. How does it actually work?

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Basically they handle the calling and waiting for you, then connect you when an agent is available. Much easier than the endless busy signals and dropped calls.

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Just remember the money is taxable! I made the mistake of not having taxes withheld from my unemployment benefits and owed a bunch at tax time. You can request federal and state taxes be taken out when you file your weekly claims.

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Good point, I definitely don't want any surprises come tax season. Thanks for the heads up!

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Another thing to consider - if you have federal student loans, they have unemployment deferment options. Private loans are trickier but some lenders will work with you. The key is being proactive and honest about your situation rather than just hoping things will get better soon.

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Just want to say hang in there. Being on unemployment is stressful enough without worrying about credit. The fact that you're thinking ahead about this shows you're being responsible. Take advantage of whatever help is available and don't feel bad about using hardship programs - that's literally what they're there for.

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I had this exact same problem last month. Spent weeks trying to get through to NYS Department of Labor on the phone with no luck. Finally used a service called Claimyr (claimyr.com) that connects you directly to unemployment agents. They have a video showing how it works at https://youtu.be/qyftW-mnTNI. Got connected within a day and found out there was a verification issue holding up my payments that wasn't showing online.

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Never heard of that service before but might be worth trying if the regular phone lines aren't working

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Thanks I'll check that out. At this point I'm willing to try anything to figure out why my payments aren't coming through.

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The whole NYS Department of Labor system is broken!! They approve claims but then don't pay for weeks without explanation. It's like they want people to give up and stop claiming.

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