New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just dealt with this exact question last month! I couldn't get through to NYS Department of Labor on the phone to check who was tracking my claim status. After days of busy signals, I found this service called Claimyr (claimyr.com) that actually gets you connected to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration - was able to confirm that yes, NYS Department of Labor tracks everything related to your unemployment claim.

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Interesting, never heard of that before. Did they actually get you through to someone who could answer questions about claim tracking?

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Yeah, they connected me to an actual NYS Department of Labor representative who confirmed my claim was being tracked properly and explained exactly what information they maintain in their system.

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The whole tracking system is SO confusing when you're new to this. I kept thinking maybe the federal government was involved too but nope, it's just NYS Department of Labor handling everything for New York unemployment claims. They track your eligibility, your weekly certifications, your benefit amounts, EVERYTHING.

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Processing time varies but typically takes 2-4 weeks if everything is straightforward. Since you were laid off (not fired for misconduct), your claim shouldn't go into adjudication unless there are questions about your work history or wages.

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same thing happened to me few months ago, whole thing was way less scary than i thought it would be once i actually did it

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I had such a hard time getting through to NYS Department of Labor when I had questions about my application. The phone lines are always busy and the online chat never works. If you run into issues trying to reach them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when my claim got stuck in adjudication.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits

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I get the frustration but honestly it was worth it for me. The regular phone system was impossible and I needed to get my issues resolved quickly.

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just use the official site and be patient. i applied last year and it took forever but eventually worked out. make sure you keep filing your weekly claims even if your initial claim is still pending

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Make sure you're not confusing the initial claim filing with weekly certification. For weekly claims, you should see a green button that says 'Certify for Benefits' once you're logged into your unemployment account. Sometimes it takes a few minutes to load properly.

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just a heads up - if you miss filing your weekly claim you can still do it late but they might ask questions about why you missed the deadline when you certify next time

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THE WHOLE SYSTEM IS A JOKE!! They send you a card to get your hopes up then make you wait weeks for actual money. I've been waiting 6 WEEKS for my adjudication to finish and still nothing on my card. Meanwhile bills keep piling up and they act like it's no big deal.

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Don't stress too much, the empty card thing confused me at first too. Just means your paperwork is moving through the system. Keep checking your online account every few days and make sure you do those weekly certifications on time or you'll lose those weeks.

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