Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had trouble reaching someone at NYS Department of Labor when I had questions about disability accommodations and my claim. Spent hours on hold before giving up. Finally used Claimyr (claimyr.com) to get through to an actual agent who explained everything clearly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand how to properly report my situation without affecting my benefits.
That's really helpful, thanks! I've been worried about calling because I know the lines are always busy.
honestly the whole system is confusing about this stuff. i marked that i had no limitations and just applied to everything even jobs i probably couldn't do. seemed easier than trying to explain accommodations
That's risky though - if you accept a job you can't actually perform due to your condition, it could cause problems later. Better to be honest about your limitations upfront.
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The NYS Department of Labor system is a nightmare to navigate. They make it intentionally confusing so people will mess up and they can deny claims. I've been through three different appeals because they kept finding excuses to disqualify me. Document EVERYTHING because they will try to trip you up. Keep copies of every application, every email, every phone call log. Trust me, they're not on your side.
This is exactly what I'm afraid of. Did you eventually get your benefits back after the appeals?
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THE WHOLE SYSTEM IS BROKEN!!! I've been waiting 2 MONTHS and nobody at NYS Department of Labor can give me a straight answer about what's happening with my claim. They make you jump through hoops and then just leave you hanging with no income.
I feel your frustration but getting angry doesn't help. The adjudication process exists for good reasons even though it's painful to wait through.
Keep documentation of everything - your filing dates, weekly claim confirmations, any correspondence. If there are issues later you'll need proof you followed all the requirements. Also double-check that you're meeting the job search requirements during this waiting period.
Good point about the job search log. I've been doing searches but haven't been keeping detailed records like I should.
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The whole system is designed to confuse people and pay out as little as possible! I've been dealing with NYS Department of Labor for months and they make everything unnecessarily complicated. Your benefit amount is probably exactly what they intended - just enough to keep you from starving but not enough to live comfortably. Don't expect any help from their customer service either.
I feel you on the customer service but the benefit calculation is actually pretty straightforward once you understand the base period thing. It's just not explained well anywhere.
Holly Lascelles
separation basically means they're investigating why you left your job. could take anywhere from a few days to several weeks depending on how backed up they are and whether your employer responds quickly to their requests
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Malia Ponder
I remember being so stressed about this same thing! The word 'separation' made it sound like something bad was happening with my claim. But it's totally normal - every unemployment claim has to go through separation determination. As long as you were truly laid off and didn't quit voluntarily, you should be fine once they complete their review.
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