New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just make sure you're actually eligible before filing! NYS Department of Labor will review your claim and if you quit voluntarily or were fired for misconduct, you might get disqualified. Better to have all your documentation ready about why you're unemployed - layoff notice, termination letter, whatever you have.

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the waiting week thing is so dumb, like why make people wait when they already lost their job and need money RIGHT NOW

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totally agree but at least ny pays pretty decent compared to other states once it kicks in

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If you're having trouble reaching NYS Department of Labor to ask questions about your appeal, I had good luck using claimyr.com to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals when I needed to clarify some appeal details.

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Never heard of that service but honestly anything beats sitting on hold for 3 hours just to get disconnected

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The whole appeals process is such a mess. Even if you file on time, it takes forever to get a hearing scheduled. I waited 8 weeks for mine last year and by then I had already found a new job. System is broken.

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8 weeks?! That's crazy long. Did you end up winning your appeal at least?

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ugh dealing with unemployment bureaucracy is bad enough NOW, can't imagine what it was like in 1982 without computers. I've been trying to get through to someone at NYS Department of Labor for weeks about my adjudication status and the phone system is still a nightmare

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Thanks! I'll definitely check that out. This adjudication has been pending for 3 weeks now.

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honestly the unemployment system has always been designed to discourage people from using it, whether that's 1982 or 2025. they just make it slightly less obvious now with the online portals

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I had trouble getting through to NYS Department of Labor agents last time I needed to check on historical claim information. If you need to speak with someone about your account history or current claim status, I actually used this service called Claimyr (claimyr.com) that helps you get connected to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier than spending hours on hold.

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Interesting, never heard of that before. Did they actually help you get through to someone?

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Yeah, within like 20 minutes I was talking to an actual NYS Department of Labor representative instead of getting the busy signal or being disconnected.

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The whole system has gotten more complicated since 2016, not just the unemployment rates. Everything is more digital now but somehow harder to navigate. I miss when you could just walk into a local office and talk to someone face to face about your claim issues.

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honestly the whole system is ridiculous. they force you to apply to jobs then penalize you for having standards about what youre willing to do. ive been dealing with NYS Department of Labor for months and its just one thing after another

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Had something similar happen - interview went well but they wanted me to agree to random drug testing even though it was just data entry work. I didn't refuse outright but said I needed to think about it. Never heard back from them and NYS Department of Labor never questioned it on my weekly claims.

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