New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS A JOKE! They make it impossible to reach anyone and then close early. I've been trying to resolve an overpayment issue for MONTHS and can never get through. These offices should be open evenings and weekends for working people!

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I feel your pain but getting angry won't solve the problem. The system is overwhelmed but there are ways to work with it.

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Just went through this same thing with finding office hours. Most close between 4-5 PM but some locations have weird schedules. The Buffalo office I went to was only open Tuesday-Thursday for walk-ins. Best bet is to call the general number and ask for your local office hours.

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unemployment basically means your not working full time anymore and looking for work, thats it. if you lost your job you probably qualify unless you got fired for something really bad

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THE WHOLE SYSTEM IS SET UP TO CONFUSE PEOPLE! They make the language so complicated on purpose so people give up and don't claim benefits they're entitled to. I've been dealing with NYS Department of Labor for years and they change the rules constantly. Don't let them intimidate you - if you lost your job file a claim and let THEM figure out if you qualify or not!

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I feel this so much. The my.ny.gov website is like reading a foreign language sometimes.

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Wait I thought it was higher than that? I could swear I saw $520 somewhere on the my.ny.gov site...

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You might be looking at an old page or thinking of a different benefit type. The regular UI maximum has been $504 for 2024. Sometimes the site has cached pages that show older amounts.

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Just to add - that $504 is before taxes if you choose to have them withheld. You can elect to have 10% federal tax taken out when you certify your weekly claims. Also make sure you understand the job search requirements because they will audit those and if you don't have proper documentation in your job search log, they can disqualify you.

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Good point about the taxes. I'll probably have them withhold since I don't want a big tax bill next year.

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THE WHOLE SYSTEM IS A JOKE!!! They make you jump through hoops just to find out what you're entitled to. I've been waiting 2 WEEKS just to get my monetary determination and when I call they say my claim is under review. Under review for WHAT?? This is exactly why people lose faith in government programs.

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I feel you, the wait times are brutal right now

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also remember you gotta do the weekly claims to actually get paid even after your rate is determined. dont forget about that part or you'll miss payments

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My brother went through this exact thing last year and his employer tried to claim he was fired for attendance issues even though he was clearly laid off with 15 other people when they closed the department. He had to do a phone hearing but won easily because the employer couldn't provide any actual documentation of the supposed attendance problems.

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Just file ASAP and don't let your employer intimidate you. The worst thing you can do is delay filing because of their threats. NYS Department of Labor deals with employer contests all the time - it's routine for them.

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