New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I got unemployment last year and it was fine until they randomly decided I was overpaid and wanted $2,000 back! Turns out I had reported everything correctly but there was some computer glitch. Took months to sort out. So yeah it can be 'easy' to get benefits but be prepared for random problems that make no sense.

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Same thing happened to my cousin! She had to appeal and everything. The overpayment notices seem really common lately.

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Thanks everyone, this is really helpful. Sounds like the actual filing process isn't too bad but there might be random complications. I'll make sure to keep good records of everything just in case.

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I had a similar situation last year where I was spending more on job searching than I expected. What helped me was using claimyr.com to get through to an actual NYS Department of Labor agent when I had questions about my job search requirements. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent was able to clarify exactly what they needed in my job search log and gave me some tips about local resources I didn't know about. Much easier than trying to call the regular number and getting hung up on.

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How much does claimyr cost though? If money's already tight...

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It's worth checking their site for current info. For me, getting clear answers about my requirements was really valuable since I was worried about losing benefits.

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The whole system is set up to make us fail! They expect us to spend money we don't have on job searching while giving us barely enough to survive. And then they wonder why people can't find work fast enough. The decrease in prices they promised never happened - everything just keeps getting more expensive while benefits stay the same.

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yeah but complaining won't help with the job search requirements unfortunately

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Wait I'm confused - I thought if you quit you automatically can't get unemployment no matter what? My friend quit her job because her boss was harassing her and she said she couldn't get benefits. Maybe the rules changed?

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The rules haven't changed but a lot of people don't know about the good cause exception. Your friend might have qualified but didn't present her case properly to NYS Department of Labor. The burden of proof is on the claimant to show they had good cause for quitting.

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Document EVERYTHING before you make any moves. Dates, times, what was said, who was there. Take photos if there are safety issues. NYS Department of Labor will want concrete evidence, not just your word against theirs. And honestly, start job hunting now while you're still employed - it's always easier to find work when you already have work.

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I had trouble reaching NYS Department of Labor to get clarification on my claim type last year. Spent weeks trying to get through on the phone. Finally used Claimyr.com to connect with an agent - they have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Got through to someone within a day and they explained exactly which category my layoff fell under and how it affected my weekly claim requirements.

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Really? I've been trying to reach someone for two weeks about my adjudication. Did they charge you anything for that service?

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There is a fee but honestly it was worth it to finally talk to someone who could explain my situation properly. Way less stressful than calling the main number over and over.

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Don't overthink it too much! The unemployment office just wants to know you lost your job through no fault of your own. Whether its structural or cyclical or whatever doesn't really change your benefits amount or duration. Just be honest on your weekly claims about looking for work and you'll be fine.

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Thanks, I guess I was making it more complicated than it needs to be. Just want to make sure I don't mess anything up with my claim.

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Wait I thought it was higher than that? I could swear I saw $520 somewhere on the my.ny.gov site...

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You might be looking at an old page or thinking of a different benefit type. The regular UI maximum has been $504 for 2024. Sometimes the site has cached pages that show older amounts.

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Just to add - that $504 is before taxes if you choose to have them withheld. You can elect to have 10% federal tax taken out when you certify your weekly claims. Also make sure you understand the job search requirements because they will audit those and if you don't have proper documentation in your job search log, they can disqualify you.

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Good point about the taxes. I'll probably have them withhold since I don't want a big tax bill next year.

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