New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The funding structure is: employers pay State Unemployment Tax (SUTA) to NYS Department of Labor based on their payroll and claims history. There's also Federal Unemployment Tax (FUTA) that helps fund the system administration. During normal times, no general tax revenue is used. However, during recessions when the trust fund runs low, the state may need to borrow from federal government or use other funding sources.

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This is super helpful! So under normal circumstances, my state income tax isn't funding unemployment benefits at all?

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Correct - your state income tax doesn't directly fund regular UI benefits. The system is designed to be self-sustaining through employer contributions.

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I've been trying to get through to NYS Department of Labor for weeks to ask questions about my claim and couldn't reach anyone. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration with the phone system.

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interesting, might try that if i need to call them again. the phone lines are always busy

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The NYS Department of Labor system is SO confusing about this stuff! I've been unemployed for 6 months and still don't fully understand how they calculate everything. Sometimes I think they make it complicated on purpose to discourage people from claiming benefits they're entitled to.

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Just remember to keep track of your job search activities too. NYS Department of Labor requires 3 work search contacts per week even when you're working part-time and claiming partial benefits.

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Wait, I still need to do job searches even though I'm working part-time? I thought that requirement was waived if you had some employment.

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Nope, the job search requirement stays in place unless you're on standby status with your employer. Part-time work doesn't exempt you from the work search requirement.

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unemployment is basically the government paying you while you look for a new job but its not that much money and theres a ton of paperwork. you have to file every week and prove youre looking for work or they cut you off. the whole system is designed to make it hard to get benefits honestly

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The 2025 process is much more digital than it used to be. Everything goes through the my.ny.gov portal now. One thing that catches people off guard is that your first payment might be delayed if you have any issues during adjudication - like if they need to verify your employment history or reason for separation. That's when having a way to contact NYS Department of Labor directly becomes really important.

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What kind of issues cause delays? I was laid off so it should be straightforward, right?

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The whole system is so confusing! I've been trying to reach someone at NYS Department of Labor for weeks to ask about my benefit amount but can never get through on the phone. The automated system just hangs up on me after being on hold forever.

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I had the same problem until I found claimyr.com - they actually got me through to a real NYS Department of Labor agent in like 15 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration trying to call myself.

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Just remember you have to keep filing your weekly claims and doing your job search activities to keep getting payments. NYS Department of Labor requires you to make at least 3 job contacts per week now.

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WAIT so if employers don't want their tax rate to go up they might lie about why you left??? That seems so unfair! What if they say I quit when I was actually laid off?

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If your employer provides false information, you can appeal and provide documentation proving you were laid off. Keep any emails, termination letters, or witness information that supports your case.

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My sister went through this whole thing last year when her restaurant closed down. The owner tried to say everyone quit instead of admitting he had to lay people off. She had to appeal but eventually got her benefits approved. The key is having proof of what really happened.

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