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ugh the NYS Department of Labor system is such a pain though. took me forever to get through when i applied last year and then they put my claim in adjudication for no reason
If you run into issues reaching someone at NYS Department of Labor by phone, I used claimyr.com last time I needed to talk to an agent. They have this system that calls you back when they get through instead of you sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration.
One thing to keep in mind - you'll need to certify for benefits every week and meet the job search requirements. That means applying to at least 3 jobs per week and keeping a log of your search activities. The NYS Department of Labor takes this seriously so make sure you're actually looking for work, not just going through the motions.
The unemployment rate in my area just hit 5.1% and honestly the job market is TERRIBLE right now. I've been on unemployment for 6 months and can barely find anything that pays decent. The NYS Department of Labor keeps pushing these job fairs but half the employers there are offering minimum wage with no benefits.
One thing that really helped me when I was trying to reach NYS Department of Labor about my benefit calculation was using this service called Claimyr (claimyr.com). They basically get you through to an actual agent instead of dealing with the busy signals and disconnections. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and I got my questions answered in like 20 minutes.
Don't forget you also have to meet the job search requirements to keep getting your unemployment pay. NYS Department of Labor requires you to make at least 3 job contacts per week and keep a log of your search activities. They can ask to see your job search log at any time, so make sure you're documenting everything properly.
THE WHOLE SYSTEM IS A JOKE! They make it impossible to reach anyone and then close early. I've been trying to resolve an overpayment issue for MONTHS and can never get through. These offices should be open evenings and weekends for working people!
Emma Thompson
unemployment basically means your not working full time anymore and looking for work, thats it. if you lost your job you probably qualify unless you got fired for something really bad
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Malik Davis
THE WHOLE SYSTEM IS SET UP TO CONFUSE PEOPLE! They make the language so complicated on purpose so people give up and don't claim benefits they're entitled to. I've been dealing with NYS Department of Labor for years and they change the rules constantly. Don't let them intimidate you - if you lost your job file a claim and let THEM figure out if you qualify or not!
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Isabella Santos
•I feel this so much. The my.ny.gov website is like reading a foreign language sometimes.
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