New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor for any claim-related questions, I had good luck using Claimyr to get through to an actual agent. They have a service at claimyr.com that helps you navigate the phone system. There's even a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold.

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How much does that cost? I've been trying to get through to NYS Department of Labor for weeks about my adjudication status.

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They focus on getting you connected rather than charging high fees. Worth checking out if you're stuck in phone hell with NYS Department of Labor.

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The unemployment system was a mess during those years too, just for different reasons. Now at least NYS Department of Labor has better online systems, though the adjudication process still takes forever.

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If you're having trouble getting through to NYS Department of Labor to ask questions about part-time work, I had success using Claimyr. It's a service that helps you get connected to an actual agent instead of waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about reporting freelance income and actually got through to someone at claimyr.com who helped clarify the rules.

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Never heard of this... sounds too good to be true? How much does it cost?

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It's legitimate - they basically handle the calling and waiting for you. I was skeptical too but after 2 weeks of trying to reach NYS Department of Labor myself, I figured it was worth trying.

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The NYS Department of Labor is SO BAD at explaining this stuff clearly! I've been on unemployment twice and each time the rules seemed different. Just document everything you earn and when you earned it. Keep copies of all your weekly claim submissions too in case they ask for proof later.

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dont quit!!! make them fire you instead. just stop showing up for the shifts you cant work and let them terminate you. then you can claim unemployment no problem. thats what i did when my boss was being unreasonable

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That's terrible advice. If you deliberately don't show up for scheduled shifts, that's considered misconduct and you'll be disqualified from unemployment benefits anyway. NYS Department of Labor will see right through that strategy.

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Been there with school vs work conflicts, it's so stressful! Have you talked to your school's career services? Sometimes they have work-study programs or can help negotiate with employers about student schedules.

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The whole system is designed to screw over part-time workers! I've been fighting with NYS Department of Labor for months over similar issues. They expect people to work full-time consistent schedules but then don't account for the reality of gig work and retail scheduling. It's absolutely ridiculous that you can work and pay into the system but then get denied because your earnings pattern doesn't fit their arbitrary boxes!

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I feel you on the frustration but there are good reasons for the earnings requirements. The system needs to ensure people have sufficient work history and earnings to justify benefit payments. That said, calling NYS Department of Labor directly can help clarify if there were any reporting errors. I had luck using a service called Claimyr (claimyr.com) when I couldn't get through their phone lines - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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wait are you sure you're looking at the right base period? mine was different than what i expected when i filed my claim last month

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Good point! OP should double-check which quarters NYS Department of Labor used as their base period. If you filed recently, your base period would be Q1 2024 through Q4 2024. If your retail work was mostly in late 2024, some of those earnings might not be included in the base period calculation.

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I tried calling NYS Department of Labor about certification issues last month and couldn't get through for days. If you run into any problems with the online system, I found this service called Claimyr (claimyr.com) that actually gets you connected to a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.

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How much does something like that cost? Seems too good to be true.

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It's not free but worth it when you're stuck. Way better than spending all day redialing the same number.

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Just file it whenever you remember, honestly. I've done mine at all hours and never had an issue. The important thing is just getting it done within the week.

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