New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole mailed check system is outdated honestly. I switched to direct deposit after my first payment took 8 days to arrive. NYS Department of Labor really should push people toward direct deposit more - it's 2025, who wants to wait for checks in the mail?

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just wanted to say congrats on getting approved! the waiting is the worst part. once you get that first check and set up direct deposit you'll be all good

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The funding structure is: employers pay State Unemployment Tax (SUTA) to NYS Department of Labor based on their payroll and claims history. There's also Federal Unemployment Tax (FUTA) that helps fund the system administration. During normal times, no general tax revenue is used. However, during recessions when the trust fund runs low, the state may need to borrow from federal government or use other funding sources.

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This is super helpful! So under normal circumstances, my state income tax isn't funding unemployment benefits at all?

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Correct - your state income tax doesn't directly fund regular UI benefits. The system is designed to be self-sustaining through employer contributions.

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I've been trying to get through to NYS Department of Labor for weeks to ask questions about my claim and couldn't reach anyone. Finally found this service called Claimyr at claimyr.com that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration with the phone system.

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interesting, might try that if i need to call them again. the phone lines are always busy

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I had such a nightmare trying to get through to NYS Department of Labor when I was laid off last year. Spent hours on hold just to ask basic questions about my claim status. Finally found this service called Claimyr that actually got me connected to a real person at the unemployment office. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my employer information for my claim.

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That sounds helpful - did it actually work to get you through to someone?

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Yeah it did! Check out claimyr.com if you need to talk to NYS Department of Labor directly. Way better than trying to call on your own.

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just remember that even though your employer pays the taxes, they can still contest your claim if they think you weren't eligible. happened to me and had to go through a whole appeal process

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just started collecting myself after getting cut from my restaurant job. the benefits aren't amazing but they help cover basics while job hunting. make sure you certify every week on time or you'll lose that week's payment

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Right now unemployment is basically what it was before COVID hit. The extra federal benefits are long gone. You get your state benefit based on what you earned, up to the maximum, and you have to follow all the standard rules about being able and available for work.

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UGH the whole system is such a nightmare though! I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status and the phone just rings forever or I get disconnected. How are you supposed to get answers when you can't even talk to a human being?

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I had the exact same problem until someone told me about this service called Claimyr (claimyr.com). They actually get you connected to a real NYS Department of Labor agent on the phone. I was skeptical at first but tried it and got through in like 20 minutes after weeks of trying myself. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Seriously saved my sanity dealing with this whole unemployment mess.

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btw make sure you start looking for work right away because they require you to do job searches every week. i think its like 3 work search activities per week now

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Good point, I'll start applying places tomorrow. Do I need to keep records of where I apply?

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Yes, definitely keep a job search log. NYS Department of Labor can request it at any time and if you can't provide documentation of your work search activities, they can disqualify you from benefits.

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