New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check on your appeal status, I used a service called Claimyr that helped me reach an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in appeal limbo and couldn't get updates on my case.

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interesting, never heard of that before. did it actually work for you?

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Yeah, got me connected to an agent within a day and they explained exactly where my appeal was in the process. Way better than sitting on hold for hours just to get disconnected.

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also make sure you understand what type of misconduct they're claiming - there's simple misconduct and gross misconduct and the penalties are different

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The unemployment rate in NY is actually not terrible compared to some other places right now, but that doesn't mean the NYS Department of Labor system is running smoothly. My advice is file your weekly claims religiously even if your initial claim is still pending. Missing a week can cause huge problems later.

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ugh don't even get me started on how broken this whole system is!! I've been fighting with them for MONTHS over an overpayment notice that makes no sense. They want me to pay back $2800 because apparently I didn't report some work correctly but I followed their instructions exactly. The whole department is a joke and they make it impossible to talk to anyone who can actually help.

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that sucks man, did you try appealing it?

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The whole system is ridiculous anyway. They make it so complicated to figure out if you even qualify and then the application process is a joke. I've been fighting with them for weeks over some stupid technicality about my last day of work.

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ugh tell me about it... at least they finally got rid of some of the pandemic stuff that was making everything even more confusing

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Just file the application! Worst case they deny it and you can appeal. Better to try than assume you don't qualify.

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ugh the whole system is so confusing!! why can't they just coordinate between programs instead of making us report the same info to everyone separately

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Just wanted to add that when you report to SNAP, make sure you have your unemployment award letter from NYS Department of Labor handy. They'll want to see the official documentation showing your weekly benefit amount. Also keep track of any weeks you don't claim unemployment since that will affect your SNAP calculation too.

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THE SYSTEM IS SO CONFUSING!! why can't they just have a simple list of who can and can't apply instead of making everyone guess if they qualify or not. I spent weeks worried I couldn't file only to find out I was eligible the whole time.

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I know right? The website makes it sound like almost nobody qualifies but most people who lost their job through no fault of their own can file

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Bottom line - if your friend was fired from a regular W-2 job and it wasn't for serious misconduct, she should definitely try filing a claim. NYS Department of Labor will review her case during adjudication and make the final determination. It's better to apply and potentially get denied than not apply at all and miss out on benefits she's entitled to.

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