New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so if ur boss says they cant afford workers because of wages that disqualifies you? that seems backwards

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Had something similar happen at my restaurant job. Turned out the employer reported it wrong to NYS Department of Labor - said I quit when I was actually laid off. Once I got that corrected through the appeal everything went through fine.

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THE WHOLE SYSTEM IS A JOKE! They make it impossible to get help when you need it most. I've been trying to resolve an overpayment issue for months and every time I call they transfer me to someone else who transfers me again. It's like they WANT people to give up.

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Just wanted to add that when I reopened my claim last year, everything went smoothly online. The key is making sure you do it as soon as possible after becoming unemployed again. There might be a waiting week depending on your situation, but your benefit amount should stay the same as your original claim.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions, I recently found this service called Claimyr at claimyr.com that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone about my claim status for weeks before using it.

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The NYS Department of Labor phone system is absolutely terrible. I've been hung up on so many times. Might have to check that out if I run into issues with my claim.

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Just to add - while most stuff is online, there are still American Job Centers (formerly called One-Stop Career Centers) around the state if you need help with job searching or using computers. But for unemployment benefits specifically, yeah it's all through the NYS Department of Labor website. Don't let anyone tell you that you HAVE to go somewhere in person for your UI claim.

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THE WHOLE SYSTEM IS BROKEN!!! I've been waiting 8 weeks and they keep saying 'processing' with no timeline. Meanwhile bills are piling up and I can't get anyone to tell me what's actually happening with my claim. NYS Department of Labor acts like they're doing us a favor when this is INSURANCE WE PAID INTO!!!

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I feel you on this one, the whole process is so stressful when you're already dealing with job loss

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btw make sure you keep filing your weekly claims even while it's pending, otherwise you might miss out on back pay when it finally gets approved

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Yeah I've been doing that religiously every Sunday. At least that part of the system works consistently.

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wait so if I worked a few days last month and forgot to report it on one of my weekly claims, am I going to have to pay everything back?? I just remembered I did some temp work and didn't put it on the certification...

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You won't have to pay back everything, but you'll need to report that work ASAP. Call NYS Department of Labor or update your claim online. They'll calculate any overpayment for just those specific weeks where you should have reported the work. Better to fix it now than wait for them to find out.

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The whole system is so confusing honestly. I wish they explained this stuff better when you first file. I was worried about the same thing for months until someone at the workforce center told me it's not a loan.

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