New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was confused about this too when I had trouble reaching the NYS Department of Labor about my claim status. I kept seeing news about unemployment rates but my experience didn't match what they were reporting. Turns out the measuring and the benefits are completely different systems. If you need to actually talk to someone at NYS Department of Labor about claims, I found this service called Claimyr at claimyr.com that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.

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Interesting, never heard of that service. The phone lines are definitely impossible to get through to.

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The whole system is confusing honestly. You've got federal stats, state claims processing, local job centers... no wonder people get mixed up about who does what!

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The whole unemployment system is designed to make you give up honestly. I've been fighting with NYS Department of Labor for months over an overpayment notice that makes NO SENSE. They say I didn't report work properly but I have screenshots of every weekly claim I filed. The bureaucracy is insane.

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hang in there, the appeal process is worth it if you have documentation

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One thing that really helped me address my unemployment issues was understanding that different problems require different approaches. Job search requirement issues? Make sure you're logging everything in their online system. Adjudication delays? Usually means they need more info from you or your former employer. Overpayment notices? You have 30 days to appeal with documentation. The key is figuring out exactly which type of issue you're dealing with first.

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This is really helpful - I think I've been treating everything as one big problem instead of separate issues that need different solutions.

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Also remember about standby status if you're temporarily laid off with a specific return date. That's different from regular UI and has different requirements. And if you're in a union, there might be additional considerations for work sharing programs.

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What's the difference between standby and regular unemployment? Do you still have to do job searches on standby?

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The system is so confusing honestly. I applied last month and they're asking for all this documentation about why I left my job when I thought being laid off was straightforward. Now I'm in adjudication for weeks.

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Adjudication can take time especially if there's any question about the circumstances. Make sure you respond to any requests for information quickly to avoid delays in your claim processing.

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If you're having trouble getting through to NYS Department of Labor by phone to ask these basic questions, I had good luck with a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it way easier to get my definition questions answered directly rather than trying to decode their website. Check out claimyr.com if you need to talk to someone at NYS Department of Labor.

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Thanks, I might need that. I tried calling this morning and got a busy signal for like 20 minutes straight.

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bottom line definition: unemployment insurance = temporary money from NYS Department of Labor when you lose your job through no fault of your own. thats it. file your claim online and start your weekly certifications

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honestly the whole system is messed up, they expect you to take any garbage job just to get off unemployment even if it destroys your career prospects

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Had similar issue with part time retail job offer. Turned it down because childcare costs would have been more than the wages. Never heard anything from NYS Department of Labor about it.

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