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Same boat here! Got canned for calling out with the flu even though I had a doctor's note. Filed my claim yesterday and now just waiting to see what happens. This whole system is ridiculous.
The NYS Department of Labor system is SO slow right now. I've been waiting 3 weeks for my claim to get approved and every time I call I just get hung up on after being on hold forever. This is ridiculous when people need money to survive!
I had such a hard time getting through to NYS Department of Labor to check my benefit calculation when I filed. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me the headache of calling hundreds of times.
The whole system is so confusing! Why can't they just tell you upfront what you'll get instead of making you calculate base periods and quarters?? I'm still waiting for my adjudication to finish after 3 weeks
If your claim is showing as pending for 2 weeks, that's likely an adjudication issue that's completely separate from whatever weird question you encountered. You should focus on getting through to an actual NYS Department of Labor representative to check your claim status. The phone lines are swamped but there are services like claimyr.com that can help you get through faster - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
Lukas Fitzgerald
If you're having trouble getting through to NYS Department of Labor to ask specific questions about your situation, I had success using a service called Claimyr (claimyr.com) that helps you actually reach an agent by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I tried this. Really helped me get clarity on my job search requirements.
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TillyCombatwarrior
•Interesting, I might need to check that out if I run into issues. The NYS Department of Labor phone system is definitely frustrating to navigate.
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Ev Luca
I was in a similar situation last year when I was transitioning from teaching to corporate training. NYS Department of Labor was fine with me focusing on training and development roles for the first few months, but I did have to show I was networking and applying consistently. The important thing is demonstrating active job search efforts, not just waiting for the perfect opportunity to appear.
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