New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask specific questions about your situation, I had success using a service called Claimyr (claimyr.com) that helps you actually reach an agent by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I tried this. Really helped me get clarity on my job search requirements.

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Interesting, I might need to check that out if I run into issues. The NYS Department of Labor phone system is definitely frustrating to navigate.

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Ev Luca

I was in a similar situation last year when I was transitioning from teaching to corporate training. NYS Department of Labor was fine with me focusing on training and development roles for the first few months, but I did have to show I was networking and applying consistently. The important thing is demonstrating active job search efforts, not just waiting for the perfect opportunity to appear.

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Same boat here! Got canned for calling out with the flu even though I had a doctor's note. Filed my claim yesterday and now just waiting to see what happens. This whole system is ridiculous.

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Did you mention the doctor's note in your application? I'm trying to figure out the best way to word everything.

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absolutely file!! the worst they can do is deny it and then you can appeal. but with medical documentation you should be fine

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The NYS Department of Labor system is SO slow right now. I've been waiting 3 weeks for my claim to get approved and every time I call I just get hung up on after being on hold forever. This is ridiculous when people need money to survive!

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hang in there! mine seemed to take forever too but then suddenly got approved and I got backpay for all the weeks I had certified. just keep doing those weekly claims like everyone said

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I had such a hard time getting through to NYS Department of Labor to check my benefit calculation when I filed. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me the headache of calling hundreds of times.

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Never heard of that before but might be worth trying if I can't get through the normal way.

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The whole system is so confusing! Why can't they just tell you upfront what you'll get instead of making you calculate base periods and quarters?? I'm still waiting for my adjudication to finish after 3 weeks

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Adjudication delays are definitely frustrating but that's separate from the benefit calculation. Once your claim is approved you'll see your exact weekly benefit amount in your online account.

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If your claim is showing as pending for 2 weeks, that's likely an adjudication issue that's completely separate from whatever weird question you encountered. You should focus on getting through to an actual NYS Department of Labor representative to check your claim status. The phone lines are swamped but there are services like claimyr.com that can help you get through faster - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.

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Thanks, I'll check that out. I've been trying to call for days but keep getting disconnected after waiting on hold forever.

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lol the great depression question threw me off too when i was doing some training thing last month. but yeah thats not part of regular ui filing at all

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