Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The NYS Department of Labor system is SO confusing about this stuff! I've been unemployed for 6 months and still don't fully understand how they calculate everything. Sometimes I think they make it complicated on purpose to discourage people from claiming benefits they're entitled to.
Just remember to keep track of your job search activities too. NYS Department of Labor requires 3 work search contacts per week even when you're working part-time and claiming partial benefits.
Wait, I still need to do job searches even though I'm working part-time? I thought that requirement was waived if you had some employment.
Nope, the job search requirement stays in place unless you're on standby status with your employer. Part-time work doesn't exempt you from the work search requirement.
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The whole system is so confusing! I've been trying to reach someone at NYS Department of Labor for weeks to ask about my benefit amount but can never get through on the phone. The automated system just hangs up on me after being on hold forever.
I had the same problem until I found claimyr.com - they actually got me through to a real NYS Department of Labor agent in like 15 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration trying to call myself.
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Processing time varies but usually 2-3 weeks if everything goes smoothly. Sometimes your claim goes into adjudication if they need to verify your employment or separation reason - that can add several more weeks. Make sure you have all your documentation ready when you file to avoid delays.
I went through this whole process last year when my restaurant closed. Honestly the hardest part was just understanding all the terminology at first - adjudication, monetary determination, waiting week, etc. But once you get into the routine of filing weekly it becomes pretty automatic. Just don't miss filing a week or you'll lose benefits for that period.
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If you're struggling to get through to NYS Department of Labor about employer issues, I had success using a service called Claimyr (claimyr.com) to actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It's mainly for claimants but I used it when I couldn't get answers about a separation dispute and needed to speak with someone urgently. Way better than sitting on hold for hours.
Interesting - I didn't know they helped with employer calls too. The NYS Department of Labor phone system is definitely frustrating when you need quick answers about claim disputes.
The whole system seems designed to favor employees over employers tbh. We document everything now - attendance, performance issues, policy violations. Because when someone files for unemployment after you fire them, you better have good documentation or NYS Department of Labor will side with the employee every time. It's like guilty until proven innocent.
Documentation is key! We learned this the hard way. Now we require written warnings and keep detailed records of all disciplinary actions.
Hannah Flores
THE WHOLE SYSTEM IS A JOKE!!! I've been calling for THREE WEEKS about my disqualification and they never answer. How are people supposed to survive when they make it impossible to reach anyone???
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Kayla Jacobson
Just a heads up - even if you get through during business hours, make sure you have your claim details ready. They'll ask for your SSN, claim effective date, and specific questions about your adjudication. Having everything organized beforehand will save time once you finally connect.
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