New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Be prepared for the job search requirements too! You'll need to make at least 3 job contacts per week and keep a log of all your job search activities. The NYS Department of Labor can audit this at any time so keep detailed records.

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Do I need to start job searching immediately or can I wait until my claim is approved?

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You need to start job searching right away. The work search requirement begins with your first week of filing, not when your claim gets approved.

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If you run into issues getting through to NYS Department of Labor by phone (which happens a lot), I had good luck using Claimyr. It's a service that helps you get connected to actual agents without waiting on hold forever. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim got stuck in adjudication.

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That sounds helpful, I'll check it out if I have trouble reaching them. Thanks for the tip!

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The unemployment rate was definitely high but I think it's important to remember that NYS Department of Labor was also dealing with unprecedented claim volumes. My brother works there and said they were completely overwhelmed. The systems weren't designed for that many people filing at once.

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Ugh don't even get me started on NYS Department of Labor processing times!! I filed in late 2020 and didn't see a dime until March 2021. The whole system was a mess.

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same here, was such a nightmare trying to get through to anyone

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I was confused about this too when I had trouble reaching the NYS Department of Labor about my claim status. I kept seeing news about unemployment rates but my experience didn't match what they were reporting. Turns out the measuring and the benefits are completely different systems. If you need to actually talk to someone at NYS Department of Labor about claims, I found this service called Claimyr at claimyr.com that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works.

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Interesting, never heard of that service. The phone lines are definitely impossible to get through to.

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The whole system is confusing honestly. You've got federal stats, state claims processing, local job centers... no wonder people get mixed up about who does what!

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The whole unemployment system is designed to make you give up honestly. I've been fighting with NYS Department of Labor for months over an overpayment notice that makes NO SENSE. They say I didn't report work properly but I have screenshots of every weekly claim I filed. The bureaucracy is insane.

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hang in there, the appeal process is worth it if you have documentation

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One thing that really helped me address my unemployment issues was understanding that different problems require different approaches. Job search requirement issues? Make sure you're logging everything in their online system. Adjudication delays? Usually means they need more info from you or your former employer. Overpayment notices? You have 30 days to appeal with documentation. The key is figuring out exactly which type of issue you're dealing with first.

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This is really helpful - I think I've been treating everything as one big problem instead of separate issues that need different solutions.

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THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS! They make it so hard to quit a terrible job because they know employers will just abuse people otherwise. I've seen people stay in horrible situations just because they can't afford to lose their UI eligibility. It's not right.

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have you tried talking to a lawyer? some employment lawyers do free consultations and they might know if your situation qualifies for good cause

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