New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just wanted to add - if you're filing because you were laid off, the application might ask for additional details about your layoff that could add time. I had to explain the circumstances around my position being eliminated and that took some thought to word correctly.

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NeonNinja

Honestly the whole UI system is designed to make it as difficult as possible. Even when you fill everything out perfectly they'll find some reason to delay your benefits. I've been waiting 6 weeks for my adjudication to clear and nobody can tell me why.

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thats so frustrating! have you tried calling the adjudication unit directly?

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I had so much trouble getting through to anyone at NYS Department of Labor when my payment was delayed. Spent hours on hold just to get disconnected. Finally found this service called Claimyr that actually got me through to a real person in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI and their site is claimyr.com. Might be worth it if you need to talk to someone about payment issues.

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How much does that cost though? Seems like you shouldn't have to pay extra just to talk to them.

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I was frustrated too but honestly it saved me so much time and stress. Way better than sitting on hold for hours and getting nowhere.

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Just wait it out, it always comes eventually. The system is just slow especially for new claims.

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Just dealt with this exact question last month! I couldn't get through to NYS Department of Labor on the phone to check who was tracking my claim status. After days of busy signals, I found this service called Claimyr (claimyr.com) that actually gets you connected to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration - was able to confirm that yes, NYS Department of Labor tracks everything related to your unemployment claim.

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Interesting, never heard of that before. Did they actually get you through to someone who could answer questions about claim tracking?

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Yeah, they connected me to an actual NYS Department of Labor representative who confirmed my claim was being tracked properly and explained exactly what information they maintain in their system.

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The whole tracking system is SO confusing when you're new to this. I kept thinking maybe the federal government was involved too but nope, it's just NYS Department of Labor handling everything for New York unemployment claims. They track your eligibility, your weekly certifications, your benefit amounts, EVERYTHING.

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Be super careful with this! The government loves to find reasons to make you pay money back. Even if its technically allowed they might decide later that you weren't really available for work and demand repayment of everything. I've seen people get hit with huge overpayment notices years later.

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That's exactly what we're worried about. We can't afford to pay back thousands if they change their mind later.

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The main thing is being honest about everything. When she files her initial claim, she needs to disclose the disability situation upfront. During weekly certification, she has to report the disability income. As long as she's transparent and can demonstrate genuine work search efforts within her medical limitations, she should be okay. Keep detailed records of all job applications and doctor communications.

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The NYS Department of Labor system is deliberately slow to discourage people from filing. They make it as difficult as possible hoping you'll just give up and find another job instead of collecting benefits you're entitled to. It's all about saving the state money at the expense of working people who paid into the system.

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While the system can definitely be frustrating, the processing times are mainly due to verification requirements and high volume. They do need to confirm employment history and separation details to prevent fraud.

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Just keep filing your weekly claims and wait it out. Nothing else you can really do at this point.

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