Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
If you're struggling to get through to NYS Department of Labor about employer issues, I had success using a service called Claimyr (claimyr.com) to actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It's mainly for claimants but I used it when I couldn't get answers about a separation dispute and needed to speak with someone urgently. Way better than sitting on hold for hours.
Interesting - I didn't know they helped with employer calls too. The NYS Department of Labor phone system is definitely frustrating when you need quick answers about claim disputes.
The whole system seems designed to favor employees over employers tbh. We document everything now - attendance, performance issues, policy violations. Because when someone files for unemployment after you fire them, you better have good documentation or NYS Department of Labor will side with the employee every time. It's like guilty until proven innocent.
Documentation is key! We learned this the hard way. Now we require written warnings and keep detailed records of all disciplinary actions.
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Processing time varies but usually 2-3 weeks if everything goes smoothly. Sometimes your claim goes into adjudication if they need to verify your employment or separation reason - that can add several more weeks. Make sure you have all your documentation ready when you file to avoid delays.
I went through this whole process last year when my restaurant closed. Honestly the hardest part was just understanding all the terminology at first - adjudication, monetary determination, waiting week, etc. But once you get into the routine of filing weekly it becomes pretty automatic. Just don't miss filing a week or you'll lose benefits for that period.
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honestly the whole system is messed up, they expect you to take any garbage job just to get off unemployment even if it destroys your career prospects
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If you're having trouble getting through to NYS Department of Labor by phone to ask these basic questions, I had good luck with a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made it way easier to get my definition questions answered directly rather than trying to decode their website. Check out claimyr.com if you need to talk to someone at NYS Department of Labor.
Thanks, I might need that. I tried calling this morning and got a busy signal for like 20 minutes straight.
Isaiah Cross
Also remember about standby status if you're temporarily laid off with a specific return date. That's different from regular UI and has different requirements. And if you're in a union, there might be additional considerations for work sharing programs.
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Ivanna St. Pierre
•What's the difference between standby and regular unemployment? Do you still have to do job searches on standby?
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Joy Olmedo
The system is so confusing honestly. I applied last month and they're asking for all this documentation about why I left my job when I thought being laid off was straightforward. Now I'm in adjudication for weeks.
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Elin Robinson
•Adjudication can take time especially if there's any question about the circumstances. Make sure you respond to any requests for information quickly to avoid delays in your claim processing.
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