New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Ivanna St. Pierre

Valid reasons for collecting unemployment benefits from NYS Department of Labor - need clarification

I'm trying to understand all the legitimate reasons for collecting unemployment in NY. I know about being laid off obviously, but what about other situations? My friend mentioned something about reduced hours qualifying, and I've heard people talk about quitting for 'good cause' but I don't really understand what that means. Can someone break down the main reasons NYS Department of Labor will approve UI benefits? I want to make sure I understand the rules before I potentially need to file.

Also remember about standby status if you're temporarily laid off with a specific return date. That's different from regular UI and has different requirements. And if you're in a union, there might be additional considerations for work sharing programs.

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What's the difference between standby and regular unemployment? Do you still have to do job searches on standby?

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The system is so confusing honestly. I applied last month and they're asking for all this documentation about why I left my job when I thought being laid off was straightforward. Now I'm in adjudication for weeks.

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Adjudication can take time especially if there's any question about the circumstances. Make sure you respond to any requests for information quickly to avoid delays in your claim processing.

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Liam Fitzgerald

NYS Department of Labor benefits denied - employer claims I voluntarily quit but I was laid off due to company downsizing

I'm really confused about my unemployment claim status. I worked at a manufacturing company for 2 years and got laid off in December when they closed our entire department. My employer told us it was permanent layoffs due to budget cuts. But when I filed for NYS Department of Labor benefits, my claim got denied because my former employer reported that I voluntarily quit! This is completely false - I have the layoff notice in writing. I've tried calling NYS Department of Labor but can't get through to anyone. Has anyone dealt with this kind of employer misrepresentation before? How do I prove I was actually laid off and didn't quit?

I had such a hard time reaching anyone at NYS Department of Labor when I needed to speak to someone about my adjudication issues. After weeks of busy signals and dropped calls, I found this service called Claimyr (claimyr.com) that actually got me connected to a real person within minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone urgently about your appeal.

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Never heard of that before but honestly anything is better than sitting on hold for hours just to get disconnected

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This is exactly why the unemployment system is broken! Employers lie all the time because there's basically no penalty for false reporting. Meanwhile honest workers like you have to jump through hoops and wait months just to get benefits you're entitled to. The whole system protects businesses over workers.

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While the system definitely has issues, there are penalties for employer misrepresentation. If you win your appeal, your employer's unemployment tax rate can increase. The problem is proving intent vs. clerical errors.

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Elijah Knight

Can't find NYS Department of Labor unemployment office near Pendleton - where is it located?

I've been trying to find the physical NYS Department of Labor office closest to Pendleton for weeks now. I need to submit some documents in person for my unemployment claim and I can't figure out where the nearest office is. The website just keeps directing me to online services but I really need to speak with someone face to face about my adjudication issue. Does anyone know the exact address or if there's even still a physical office open in this area? I'm getting frustrated because my claim has been pending for over a month.

I had the same issue with getting through to NYS Department of Labor by phone. Someone on here recommended this service called Claimyr that actually calls for you and gets you connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was skeptical at first but it actually got me through to someone in like 20 minutes when I'd been trying for weeks.

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How much does that cost though? Seems like we shouldn't have to pay extra just to reach our own unemployment office.

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I get that frustration but honestly it was worth it for me. Way less stress than spending hours every day trying to call.

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The whole system is broken. Why do we even have unemployment offices if they're never open and you can't reach anyone? This is exactly what's wrong with NYS Department of Labor - they make it impossible to get help when you actually need it most.

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Jay Lincoln

Can you turn down a job on unemployment NYS Department of Labor - will they cut my benefits?

I'm getting unemployment benefits and a temp agency called me about a warehouse job that pays $14/hour. The problem is it's only 20 hours a week and no benefits, which is way less than what I was making before ($22/hour full time). Can I turn this down without losing my NYS Department of Labor benefits? I'm worried they'll say I refused suitable work but this job barely covers my rent. Has anyone dealt with this situation?

honestly the whole system is messed up, they expect you to take any garbage job just to get off unemployment even if it destroys your career prospects

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Had similar issue with part time retail job offer. Turned it down because childcare costs would have been more than the wages. Never heard anything from NYS Department of Labor about it.

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Gianni Serpent

What is an unemployment check and how do I get one from NYS Department of Labor?

Sorry if this sounds stupid but I just got laid off from my restaurant job and everyone keeps talking about unemployment checks. What exactly is an unemployment check? Is it like a physical check or direct deposit? How much money do you get and how often? I've never filed for unemployment before and the NYS Department of Labor website is confusing me. Do I have to apply somewhere or does it happen automatically? My coworker said something about weekly claims but I don't understand what that means either.

Just be prepared for the NYS Department of Labor system to be a nightmare. I've been trying to get through to them for weeks about an issue with my claim. The phone lines are always busy and the online chat never works. Good luck!

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To answer your direct question - it's called an 'unemployment check' but it's really unemployment insurance benefits. Think of it like temporary income replacement while you look for work. You pay into this system through payroll taxes when you're working, so you've earned this benefit.

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