New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't stress too much about the wording. The NYS Department of Labor system is pretty straightforward if you're legitimately eligible. Since you were laid off through no fault of your own, you should be fine. Just make sure you file your weekly claims on time every week and keep looking for work. Missing even one weekly claim can cause delays.

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ugh the whole system is such a pain... took me 6 weeks to get my first payment and that was with everything filled out correctly. good luck!

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6 weeks?? That's terrifying, I need the money to pay rent

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been through this process twice now and honestly it's different every time depending on your situation... first time was smooth sailing, second time got stuck in adjudication hell for 6 weeks because my employer made some bogus claim about my termination

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That's scary - what kind of bogus claim? I'm worried my employer might try to fight it even though I was laid off.

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thanks for posting this question, I'm in the same boat and was wondering the exact same thing!

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If you're having trouble getting through to NYS Department of Labor to file your claim, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling over and over trying to get through the busy phone lines.

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Is that like a paid service? I'm trying to save money right now obviously.

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Yeah it costs something but honestly saved me hours of frustration. Just depends if your time is worth it to you.

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The only thing that's 'bad' about collecting unemployment is how hard they make it sometimes! The NYS Department of Labor system can be confusing and the phone lines are always busy. But morally? Ethically? You're using a program you paid into. That's like feeling bad about using your car insurance after an accident. Don't let anyone make you feel guilty for using benefits you're entitled to.

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If you're having trouble reaching NYS Department of Labor for historical data or any current claim issues, I had success using a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be helpful if you need to verify specific data points directly with someone at the department.

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Thanks for the suggestion! I'm mostly looking for publicly available data right now but I'll keep that in mind if I need to contact them directly.

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The unemployment system was SO much different pre-pandemic. Like, people actually complained when their weekly claims took more than a few days to process. Now everyone's used to waiting weeks for adjudication. Those 2017 numbers seem almost quaint compared to what we went through in 2020-2021 when everyone was filing for UI benefits.

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ugh the whole system is such a mess. i was on unemployment for almost the full 26 weeks last year and let me tell you the job search requirements are NO JOKE. they really do check up on you and if you mess up your weekly claims or don't have proper job search documentation they'll cut you off fast. make sure you understand ALL the rules before you get too comfortable

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damn ok good to know. guess i better start taking this job search stuff seriously from the beginning

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One more thing - your benefit year is exactly 52 weeks from when you first filed, but you can only collect for up to 26 of those weeks. So if you find work and then get laid off again within that same benefit year, you might be able to reopen your claim instead of filing a new one. Just something to keep in mind for planning purposes.

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