New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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JUST A WARNING - they changed some of the rules recently and you HAVE to do job searches every week now. its not just getting the money anymore, you gotta prove youre looking for work or they'll cut you off. make sure you keep track of everything!!!

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wait really? how many job searches do you have to do? and do they actually check or is it just self reporting?

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Three job search activities per week minimum. And YES they do check sometimes! My friend got audited and had to provide proof of all his applications.

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good luck with that lol. took me 6 weeks to get my first payment and that was WITH calling every day. the system is totally broken

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sectoral shifts are just fancy words for 'the economy screwed you over' lol. doesn't matter what type of unemployment it is, the NYS Department of Labor treats everyone the same - badly

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I understand the frustration, but there are real differences in unemployment classifications that can affect benefits duration and retraining opportunities.

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Same boat here! My whole department got eliminated when the company 'restructured for digital transformation.' Whatever that means. At least we're all in this together I guess.

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The NYS Department of Labor benefit formula is: (high quarter wages ÷ 26) = weekly benefit amount, but it can't exceed the state maximum. If your coworker worked longer before filing, her high quarter was probably higher than yours, which would explain the difference in weekly amounts.

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Thank you! That formula helps me understand it better. I'll check my quarterly breakdown to see if that's what happened.

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ugh the NYS Department of Labor system is so confusing with all these calculations. I wish they would just explain it better on the website instead of making us guess

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make sure you have all your employment info ready when you file - like your last employer's info, your social security number, and dates you worked. the system can be picky about getting exact information

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Good point - also have your bank account information ready if you want direct deposit, which is much faster than waiting for a debit card to arrive in the mail.

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Just want to say hang in there - I know how stressful it is when you're looking for work and money is tight. The unemployment system exists exactly for situations like yours where you lost your job and are actively trying to find new work. Don't feel bad about using benefits you're entitled to!

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I had no idea they offered training programs! I've been struggling to get through to anyone at NYS Department of Labor to ask about this stuff. The phone lines are always busy and when I do get through they just hang up on me. Has anyone found a better way to reach them?

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That sounds too good to be true but I'm desperate at this point. Did they actually help you connect or is it just another scam?

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No it's legit. I was skeptical too but it actually worked. Much better than spending hours on hold just to get disconnected.

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Beyond claims processing, they maintain the state job bank, conduct labor market research, investigate benefit fraud, provide employer services for hiring, and manage federal grant programs for workforce development. They're also responsible for UI tax collection from employers and maintaining employment statistics.

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wow that's a lot more than I thought! makes sense why they're always so backed up

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