New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The $7,000 wage base is what trips people up. It's per employee per year, not total payroll. So if you have 3 employees making $50,000 each, you only pay FUTA on the first $7,000 of each person's wages, not on their full salaries.

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ugh federal taxes are so confusing!! why cant they just make it simple like pay X percent on everything instead of all these weird limits and credits

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If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, I found this service called Claimyr that helped me reach an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of trying to call myself when I needed to clarify my eligibility status.

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never heard of that but might be worth it if you're stuck in phone hell with NYS Department of Labor

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The main situations that typically qualify you are: layoffs due to lack of work, company closures, position eliminations, being fired for reasons other than misconduct, or quitting with good cause. You also need to meet the monetary requirements based on your work history in the base period, which is usually the first four of the last five completed quarters before you filed.

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You might want to try reaching out to NYS Department of Labor directly since these situations can be complex. I know calling them is usually a nightmare with busy signals and long waits, but I recently discovered this service called Claimyr that helps you get through to actual agents. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. It was really helpful when I needed clarification on my own claim status.

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How much does something like that cost? I'm already stressed about money with the unpaid leave.

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It's worth checking out their site for details. For me it was worth it just to avoid the endless busy signals and get actual answers about my specific situation.

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The whole system is ridiculous honestly. You pay into unemployment insurance your whole working life and then when you actually need it during a major life event they make you jump through hoops to prove you're 'worthy' of benefits. I hope you figure it out but prepare for a lot of bureaucratic runaround.

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totally agree, the NYS Department of Labor makes everything so complicated when you're already dealing with enough stress

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Just be patient, the system works but it's slow. I got my first payment exactly 3 weeks after filing. The waiting is the worst part but once it starts the payments come regularly every week.

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Mei Liu

UGH the NYS Department of Labor is THE WORST with communication! They leave you hanging with zero updates and expect you to just wait indefinitely. I swear they do this on purpose to discourage people from claiming benefits they're entitled to!!

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I feel you on the frustration but complaining won't speed up the process. OP just needs to wait it out.

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If you're having trouble reaching NYS Department of Labor to clarify the job search requirements, I used this service called Claimyr (claimyr.com) that helped me get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than trying to call myself and getting disconnected constantly.

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Wait, you have to pay someone to call NYS Department of Labor for you? That seems weird...

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I know it sounds odd but when you can't get through for weeks and your claim is on hold, it's worth it. They got me connected in like 10 minutes when I'd been trying for days.

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The networking thing is SO important. I got my current job through a former coworker who saw my LinkedIn post about being available. Sometimes it's not what you know but who you know. Just make sure you're still filing your weekly claims while you network because even if something looks promising, it might fall through.

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