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If you're having trouble getting through to NYS Department of Labor to check your eligibility or file your claim, I had success using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
Just remember that if there are any issues with your claim it might go into adjudication which means they need to review something before approving you. This can add weeks to the process unfortunately. Common reasons include questions about why you left your job or if you're able and available to work.
Just want to add that if you're waiting on processing, make sure your job search requirements are up to date. Even during the review period, you need to be documenting your job search activities. The NYS Department of Labor can ask for this information at any time and it could delay your benefits if you're not compliant.
honestly if you have trouble reaching someone at NYS Department of Labor with questions about your weekly claims or job search requirements, I had good luck with this service called Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I had issues with my claim status.
Laila Fury
The NYS Department of Labor system is such a mess for anyone who doesn't have a typical 9-5 job. Maritime workers, gig workers, seasonal employees - we all get screwed by their outdated forms that assume everyone works at one location for one employer.
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Geoff Richards
Just went through this myself. Put the vessel name where you worked most recently and the company name as the employer. If NYS Department of Labor needs clarification during adjudication, they'll contact you. Don't overthink it - the important thing is getting your claim filed before you run out of time.
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