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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefits, you might want to check out claimyr.com - they help people connect with actual agents when the phone lines are jammed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I couldn't reach anyone about my claim status and got through the same day.
If you're having trouble getting through to NYS Department of Labor to ask about this, I had good luck using Claimyr (claimyr.com) when I needed to talk to someone about a payment issue. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
Don't cash it yet! Sometimes they send these by mistake and if you cash it and then your direct deposit also goes through you'll get an overpayment notice later. Check with them first!
The whole unemployment system is designed to make you jump through hoops! Of course it creates problems - they want to discourage people from using benefits. I spent more time dealing with NYS Department of Labor paperwork than actually looking for jobs some weeks.
Don't forget about the job search requirement! You need to make at least 3 job search contacts per week and keep a log of your activities. You can do this through the NYS Department of Labor jobs website or other approved methods. They don't always check but if they do audit you and you don't have proper documentation, you could lose benefits.
Good point! What counts as a valid job search contact? Just applying to jobs or does networking count too?
Felix Grigori
I had issues getting through to NYS Department of Labor when I had questions about coordinating my state and federal filings. Ended up using Claimyr (claimyr.com) to actually reach someone at the department who could explain how my state account status affects the federal credit. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works for getting through to agents.
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Taylor To
•Interesting, I didn't know there were services to help with getting through to NYS Department of Labor. Might be worth it since I can never reach anyone.
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Felicity Bud
dont forget about the wage base! its only on first $7k per employee for federal but NYS Department of Labor has a higher wage base for state unemployment. you'll stop paying FUTA on an employee once they hit $7k but keep paying the state rate until they hit the NYS limit
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