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Same boat here with the timing question. My payment status shows 'issued' but nothing in my account yet. It's been 2 days since it showed issued.
If you're having trouble getting through to the NYS Department of Labor phone lines to ask questions about your claim, I used a service called Claimyr that helped me get connected to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to reach someone for days about my claim status and this got me through in like 20 minutes.
I tried calling the NYS Department of Labor like 50 times to ask about this exact scenario and could never get through to a real person. The automated system just keeps hanging up on me after being on hold forever. Anyone know a better way to actually talk to someone there?
I actually found this service called Claimyr that helped me get through to NYS Department of Labor agents when I was dealing with my adjudication issues. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.
honestly the whole unemployment system is so messed up, they make it impossible to get straight answers about anything
Just want to say hang in there - I know how stressful the waiting period is when you're worried about bills. Most people do get approved eventually if they qualify. Keep checking your my.ny.gov account for any messages or requests for documentation.
The NYS Department of Labor has been pretty overwhelmed lately from what I hear. My cousin works there and says they're still dealing with higher than normal claim volumes. But like others said, as long as you were laid off due to downsizing and not fired for misconduct, your claim should go through fine. Just takes time unfortunately.
Dominique Adams
Wait I'm confused, why would you want LESS money?? Take what they're giving you! The unemployment system screws people over enough as it is. If they calculated it wrong that's THEIR problem not yours.
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Abby Marshall
•I just don't want to end up owing money back later if it's an overpayment. I've heard horror stories about people having to pay back thousands.
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Sadie Benitez
•The commenter above has a point about overpayment concerns being valid. NYS Department of Labor can and does issue overpayment notices if benefits were calculated incorrectly, and you'd be responsible for paying that money back even if the error wasn't your fault.
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Marilyn Dixon
Been there! Check your online account on the NYS Department of Labor website - there should be a monetary determination that breaks down exactly how they calculated your benefit amount. It will show your base period quarters and the wages from each employer. That's the best way to verify if the calculation is correct.
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