New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had issues getting through to NYS Department of Labor when I had questions about coordinating my state and federal filings. Ended up using Claimyr (claimyr.com) to actually reach someone at the department who could explain how my state account status affects the federal credit. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works for getting through to agents.

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Interesting, I didn't know there were services to help with getting through to NYS Department of Labor. Might be worth it since I can never reach anyone.

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dont forget about the wage base! its only on first $7k per employee for federal but NYS Department of Labor has a higher wage base for state unemployment. you'll stop paying FUTA on an employee once they hit $7k but keep paying the state rate until they hit the NYS limit

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefits, you might want to check out claimyr.com - they help people connect with actual agents when the phone lines are jammed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I couldn't reach anyone about my claim status and got through the same day.

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yep its all state funded through employer taxes, not individual company payments. file if you need to, thats what the system is for

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If you're having trouble getting through to NYS Department of Labor to ask about this, I had good luck using Claimyr (claimyr.com) when I needed to talk to someone about a payment issue. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Thanks, I might try that if I can't figure this out. Do they charge you to help get through?

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Yeah there's a fee but it was worth it for me since I couldn't get through any other way. Way less stressful than calling over and over.

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Don't cash it yet! Sometimes they send these by mistake and if you cash it and then your direct deposit also goes through you'll get an overpayment notice later. Check with them first!

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That's not really how it works. If they sent a coupon, the direct deposit was already cancelled for that payment. The coupon IS your payment, not an extra payment.

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The whole unemployment system is designed to make you jump through hoops! Of course it creates problems - they want to discourage people from using benefits. I spent more time dealing with NYS Department of Labor paperwork than actually looking for jobs some weeks.

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yeah this happened to me too, employers don't really care about unemployment stuff as long as you can start when they need you

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Don't forget about the job search requirement! You need to make at least 3 job search contacts per week and keep a log of your activities. You can do this through the NYS Department of Labor jobs website or other approved methods. They don't always check but if they do audit you and you don't have proper documentation, you could lose benefits.

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Good point! What counts as a valid job search contact? Just applying to jobs or does networking count too?

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Applying for jobs, contacting employers directly, attending job fairs, networking events, and even some online career workshops count. Just make sure you document everything with dates and contact info.

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same boat here got let go from my restaurant job in queens last month. the online application wasnt too bad just make sure you have all your employer info ready. mine got approved pretty quick but i know some people get stuck in adjudication for weeks

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