New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - make sure you're calculating correctly. FUTA is 6% on first $7,000 of wages per employee, but you get credit for state unemployment taxes paid to NYS Department of Labor. Usually brings it down to 0.6% effective rate if your state account is in good standing.

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Wait I thought FUTA was annual not quarterly?? Now I'm worried we've been doing this wrong...

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FUTA filing (Form 940) is annual, but deposits can be required quarterly if you accumulate more than $500 in liability during any quarter. Don't panic - most small businesses end up making annual deposits because they don't hit the threshold.

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I had trouble getting through to NYS Department of Labor when I filed last year. The phone lines are always busy no matter what the unemployment rate is. If you need to talk to someone and can't get through, I found this service called Claimyr that helped me reach an agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when my claim got stuck in adjudication.

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How much does something like that cost? Seems like we shouldn't have to pay to reach our own state agency.

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I hear you on that frustration, but when you really need to get through and the regular methods aren't working, it was worth it for me. The alternative was waiting weeks with no income while my claim sat there.

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Good luck with your claim! Restaurant workers usually qualify unless there were performance issues. Just make sure you have your employer's information ready when you file - you'll need their address and your dates of employment.

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THE SYSTEM IS BROKEN!!! 'In progress' is just their way of saying 'we'll get to you when we feel like it.' I've been waiting 5 weeks for my claim to move past this stupid status. Meanwhile they expect us to jump through hoops with job searches and weekly certifications while they take their sweet time.

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I feel your frustration but getting angry won't speed up the process. The adjudication really does take time, especially if there are complications with your case.

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yeah mine said in progress too but then i got a letter in the mail asking for more info about why i left my job. check your mail and also look for any messages in your online account, sometimes they request stuff and you don't notice

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The system is designed so employers aren't paying benefits directly but you're still funding it through the UI tax system. If you have trouble reaching NYS Department of Labor about your tax rate or have questions about claims filed against your account, I used claimyr.com recently and they got me through to an agent really quickly. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.

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That's helpful, I'll probably need to talk to someone about how this affects my account since I've never had claims before.

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Just make sure you respond to any requests for information from NYS Department of Labor about the separations. If they need verification about why the employees were laid off you want to respond quickly or it can delay their benefits and create problems for everyone.

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From an economic perspective, structural unemployment is considered the most serious because it represents permanent changes in the labor market rather than temporary fluctuations. It typically lasts longer and requires more intervention to resolve. NYS Department of Labor recognizes this and has specific programs for structurally unemployed workers including Trade Adjustment Assistance if your job loss was trade-related.

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wait so there are different TYPES of unemployment?? i thought unemployment was just unemployment. i've been filing my weekly claims with NYS Department of Labor for 6 weeks and nobody ever mentioned this to me

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