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I had issues getting through to NYS Department of Labor when I had wage calculation questions. Tried calling for weeks but kept getting disconnected. Finally used Claimyr (claimyr.com) to get connected to an actual agent who could review my earnings history. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way easier than trying to navigate the phone system myself.
Commission jobs are tricky for unemployment calculations because your income varies so much. I worked commission sales too and my benefit amount was based on my best quarter, not the terrible final months before I got laid off. The NYS Department of Labor system actually worked in my favor that way. Just make sure all your employers reported your wages correctly.
I had such a hard time getting through to NYS Department of Labor to ask about this exact situation. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed what others are saying - workers comp doesn't count as wages for UI purposes.
Wait I'm confused about this whole thing. I thought all money you earn from work counts as wages? Why would some payments not be taxable for unemployment purposes but still be income?
mine took about 10 days last year when i got laid off from my warehouse job, but that was before all the recent changes to the system
Just want to add that you should start filing your weekly claims right away even if your initial claim isn't approved yet. You can't get paid for weeks you don't certify, so don't wait! Log into my.ny.gov every Sunday to file your weekly claim.
Liam O'Connor
honestly the NYS Department of Labor phone system is so bad that if you run into any issues you'll spend hours trying to reach someone. I had a problem with my weekly claim filing and couldn't get through for days. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Might be worth bookmarking in case you need to talk to someone at NYS Department of Labor.
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Amara Adeyemi
•Never heard of that service before but the phone situation is definitely frustrating. Thanks for sharing!
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Giovanni Gallo
Stick with unemployment if you can afford it! I made the mistake of taking a crappy retail job too quickly after getting laid off and it made interviewing for real positions almost impossible. Plus once you're working, you can't collect unemployment anymore even if the new job doesn't work out (well, you can but you'd have to reapply and qualify all over again).
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