New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the NYS Department of Labor phone system is so bad that if you run into any issues you'll spend hours trying to reach someone. I had a problem with my weekly claim filing and couldn't get through for days. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Might be worth bookmarking in case you need to talk to someone at NYS Department of Labor.

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Never heard of that service before but the phone situation is definitely frustrating. Thanks for sharing!

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Stick with unemployment if you can afford it! I made the mistake of taking a crappy retail job too quickly after getting laid off and it made interviewing for real positions almost impossible. Plus once you're working, you can't collect unemployment anymore even if the new job doesn't work out (well, you can but you'd have to reapply and qualify all over again).

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I had issues getting through to NYS Department of Labor when I had wage calculation questions. Tried calling for weeks but kept getting disconnected. Finally used Claimyr (claimyr.com) to get connected to an actual agent who could review my earnings history. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way easier than trying to navigate the phone system myself.

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Never heard of that service but honestly anything is better than sitting on hold for hours just to get hung up on!

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Commission jobs are tricky for unemployment calculations because your income varies so much. I worked commission sales too and my benefit amount was based on my best quarter, not the terrible final months before I got laid off. The NYS Department of Labor system actually worked in my favor that way. Just make sure all your employers reported your wages correctly.

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I had such a hard time getting through to NYS Department of Labor to ask about this exact situation. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed what others are saying - workers comp doesn't count as wages for UI purposes.

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That's really helpful, I was dreading trying to call them. Did they charge you for that service?

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Yeah there's a fee but honestly worth it to actually talk to someone instead of wasting entire days calling.

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The whole system is so confusing!! Why can't they just make this stuff clear on the website instead of making us guess about every little detail.

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Wait I'm confused about this whole thing. I thought all money you earn from work counts as wages? Why would some payments not be taxable for unemployment purposes but still be income?

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It's because FUTA (Federal Unemployment Tax Act) has specific rules about what employers have to pay unemployment tax on. Just because you receive money doesn't mean your employer paid unemployment tax on it, and that unemployment tax is what funds the system that pays benefits.

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The whole system is so confusing!! I've been trying to figure out my base period wages for weeks and every time I think I understand it something else pops up. Why can't NYS Department of Labor just make this simpler?

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mine took about 10 days last year when i got laid off from my warehouse job, but that was before all the recent changes to the system

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Just want to add that you should start filing your weekly claims right away even if your initial claim isn't approved yet. You can't get paid for weeks you don't certify, so don't wait! Log into my.ny.gov every Sunday to file your weekly claim.

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Oh wow I didn't know that! So I should start filing weekly claims this Sunday even though I just applied yesterday?

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Yes absolutely! The weekly claims are separate from your initial application. You need to file every week to establish your waiting week and be eligible for payment once approved.

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