New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Same boat here with the timing question. My payment status shows 'issued' but nothing in my account yet. It's been 2 days since it showed issued.

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If it shows 'issued' that means NYS Department of Labor has sent the payment to your bank. Should be there within 24-48 hours max. Different banks process at different times though.

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Just want to add that if you're new to UI benefits, the first few payments can be unpredictable timing-wise. After about a month it becomes very regular. Also make sure your bank account info is exactly right in the system because even small errors can delay everything.

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Just remember you need to keep filing your weekly claims even while your initial claim is being reviewed. A lot of people don't realize this and miss out on benefits they were entitled to.

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Kylo Ren

Same thing happened to my brother last year - fired for 'performance' but really it was because he complained about safety issues. He got approved after like 3 weeks of adjudication. The employer tried to fight it but NYS Department of Labor sided with him.

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Also make sure you understand the monetary eligibility requirements. You need sufficient wages in your base period which is usually the first 4 of the last 5 quarters before you file. If you don't have enough wages in the standard base period they might use an alternate base period. The minimum wage requirement changes but it's around $2,800 in your highest earning quarter I think.

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How do I know what my base period wages are? Is that something I can check online somewhere?

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You can see your wage history when you file your claim through the NYS Department of Labor website. They'll show you exactly what wages they have on record for each quarter and whether you meet the requirements.

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Don't forget you also have to register with the state job matching system as part of your claim. It's all done online now through the NYS Department of Labor portal. You'll need to create a complete profile with your work history, skills, and job preferences.

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I tried calling the NYS Department of Labor like 50 times to ask about this exact scenario and could never get through to a real person. The automated system just keeps hanging up on me after being on hold forever. Anyone know a better way to actually talk to someone there?

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I actually found this service called Claimyr that helped me get through to NYS Department of Labor agents when I was dealing with my adjudication issues. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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Thanks! I'll definitely check that out because this calling situation is driving me crazy.

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honestly the whole unemployment system is so messed up, they make it impossible to get straight answers about anything

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AstroAce

I understand the frustration, but in this case there are legitimate policy reasons for the restrictions. They need to prevent people from gaming the system while still helping those who genuinely lose their jobs through no fault of their own.

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Wait I'm confused, why would you want LESS money?? Take what they're giving you! The unemployment system screws people over enough as it is. If they calculated it wrong that's THEIR problem not yours.

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I just don't want to end up owing money back later if it's an overpayment. I've heard horror stories about people having to pay back thousands.

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The commenter above has a point about overpayment concerns being valid. NYS Department of Labor can and does issue overpayment notices if benefits were calculated incorrectly, and you'd be responsible for paying that money back even if the error wasn't your fault.

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Been there! Check your online account on the NYS Department of Labor website - there should be a monetary determination that breaks down exactly how they calculated your benefit amount. It will show your base period quarters and the wages from each employer. That's the best way to verify if the calculation is correct.

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