


Ask the community...
Make sure you're not confusing the initial claim filing with weekly certification. For weekly claims, you should see a green button that says 'Certify for Benefits' once you're logged into your unemployment account. Sometimes it takes a few minutes to load properly.
THE WHOLE SYSTEM IS A JOKE!! They send you a card to get your hopes up then make you wait weeks for actual money. I've been waiting 6 WEEKS for my adjudication to finish and still nothing on my card. Meanwhile bills keep piling up and they act like it's no big deal.
UGH the NYS Department of Labor system is SO SLOW! I waited 6 weeks for my first payment last year and they acted like that was totally normal. Meanwhile bills don't wait for their broken system to work properly!
Wait, do you get paid for the week you file or the week before? I'm confused about the timing and I don't want to mess something up that delays my money even more.
I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to ask questions about my claim. If you need to talk to someone about your specific situation, I found this service called Claimyr at claimyr.com that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was super helpful when I was stuck on the application questions.
omg this whole system is such a nightmare!! I've been waiting 3 weeks just to hear back about my application and when I call the phone number it just hangs up on me after being on hold forever. How are we supposed to survive while they take their sweet time deciding if we deserve help???
Henrietta Beasley
I had such a hard time getting through to NYS Department of Labor when I had questions about my application. The phone lines are always busy and the online chat never works. If you run into issues trying to reach them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when my claim got stuck in adjudication.
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Lincoln Ramiro
•How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits
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Henrietta Beasley
•I get the frustration but honestly it was worth it for me. The regular phone system was impossible and I needed to get my issues resolved quickly.
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Faith Kingston
just use the official site and be patient. i applied last year and it took forever but eventually worked out. make sure you keep filing your weekly claims even if your initial claim is still pending
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