New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole unemployment system is designed to deny as many people as possible! They make it confusing on purpose so people give up and don't appeal. Don't let them win - fight this denial even if it takes months. I had to go through THREE levels of appeals before they finally approved my claim.

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Three levels?? That sounds exhausting. How long did the whole process take you?

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Most common denial reasons I've seen: 1) Base period wages too low 2) Fired for misconduct 3) Quit without good cause 4) Not available for work 5) Fraud allegations. Since yours says insufficient wages, focus on gathering ALL your wage documentation. Also check if they used the right base period - sometimes you can request an alternate base period if the standard one doesn't include your recent higher earnings.

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If you're having trouble getting through to the NYS Department of Labor by phone to check on your claim status or get help with the application, I had good luck using a service called Claimyr (claimyr.com). They helped me get connected to an actual agent when I was stuck in adjudication. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Is that one of those services that charges you? Seems sketchy to pay someone to make a phone call for you

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I was skeptical too, but honestly after spending 2 days trying to get through myself and getting nowhere, it was worth it. They don't ask for your personal info or anything weird - they just help you get connected to the right department.

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honestly the whole unemployment system is such a mess, took me forever to figure out all the requirements and then they kept asking for more documentation. good luck getting anyone on the phone at NYS Department of Labor too

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The system definitely has its frustrations, but most people do get approved if they're eligible. The key is being thorough with your initial application and staying on top of your weekly claims.

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The NYS Department of Labor definition also includes monetary eligibility requirements. You need to have earned a certain amount in wages during your base period, which is usually the first four of the last five completed calendar quarters before you file your claim. If you don't meet the wage requirements, you won't qualify even if you meet all the other criteria.

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yeah i learned this the hard way when i tried to file after only working part time for a few months

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Don't forget about the work search requirements too! Being unemployed for NYS Department of Labor purposes means you're actively looking for work. You need to make at least 3 job contacts per week and keep records of your search activities. This is part of being 'available' for work.

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I had trouble getting through to NYS Department of Labor by phone when I needed to check on my benefit amount calculation. Kept getting busy signals and when I did get through, I'd get disconnected. Someone on here mentioned claimyr.com which helped me actually reach an agent to verify my weekly benefit rate. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get my questions answered about the payment calculation.

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Interesting, never heard of that service. Did they charge you anything for helping you get through?

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They focus on getting you connected rather than the cost aspect. For me it was worth it since I wasted hours trying to call on my own and never got through to verify my benefit amount.

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The whole system is so confusing with all the different calculations and requirements! I filed last month and I'm still not 100% sure I understood everything correctly about my benefit amount. At least the weekly claims are straightforward once you get started.

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I had trouble getting through to NYS Department of Labor by phone when I had questions about my online application, but I found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and hang-ups when I needed help with my claim status.

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Interesting, never heard of that before. Did they charge you anything or was it free to use?

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They do charge but it was worth it for me since I couldn't get through any other way. Way less stress than hitting redial for hours.

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yep online is definitely the way to go. much faster than the old days when you had to mail stuff in or show up at the unemployment office. just be patient with the website, it can be slow but it works

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