New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to ask questions about my claim. If you need to talk to someone about your specific situation, I found this service called Claimyr at claimyr.com that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was super helpful when I was stuck on the application questions.

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Thanks for the suggestion! Did they help you figure out what to put for reason of separation too?

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omg this whole system is such a nightmare!! I've been waiting 3 weeks just to hear back about my application and when I call the phone number it just hangs up on me after being on hold forever. How are we supposed to survive while they take their sweet time deciding if we deserve help???

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yeah the wait times are brutal but once it goes through you get back pay for all the weeks you certified

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Also make sure you understand the monetary eligibility requirements. You need sufficient wages in your base period which is usually the first 4 of the last 5 quarters before you file. If you don't have enough wages in the standard base period they might use an alternate base period. The minimum wage requirement changes but it's around $2,800 in your highest earning quarter I think.

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How do I know what my base period wages are? Is that something I can check online somewhere?

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You can see your wage history when you file your claim through the NYS Department of Labor website. They'll show you exactly what wages they have on record for each quarter and whether you meet the requirements.

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Don't forget you also have to register with the state job matching system as part of your claim. It's all done online now through the NYS Department of Labor portal. You'll need to create a complete profile with your work history, skills, and job preferences.

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Just want to say hang in there - I know how stressful the waiting period is when you're worried about bills. Most people do get approved eventually if they qualify. Keep checking your my.ny.gov account for any messages or requests for documentation.

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The NYS Department of Labor has been pretty overwhelmed lately from what I hear. My cousin works there and says they're still dealing with higher than normal claim volumes. But like others said, as long as you were laid off due to downsizing and not fired for misconduct, your claim should go through fine. Just takes time unfortunately.

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Just remember you need to keep filing your weekly claims even while your initial claim is being reviewed. A lot of people don't realize this and miss out on benefits they were entitled to.

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Same thing happened to my brother last year - fired for 'performance' but really it was because he complained about safety issues. He got approved after like 3 weeks of adjudication. The employer tried to fight it but NYS Department of Labor sided with him.

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THE WHOLE SYSTEM IS A JOKE!! They send you a card to get your hopes up then make you wait weeks for actual money. I've been waiting 6 WEEKS for my adjudication to finish and still nothing on my card. Meanwhile bills keep piling up and they act like it's no big deal.

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Don't stress too much, the empty card thing confused me at first too. Just means your paperwork is moving through the system. Keep checking your online account every few days and make sure you do those weekly certifications on time or you'll lose those weeks.

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