New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Been collecting unemployment for 2 months now and honestly the job search requirements are intense regardless of unemployment rates. They want detailed logs of every application, every contact, every interview. It's like a full time job just documenting your job search for NYS Department of Labor.

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Wait, are you supposed to keep detailed logs? I've just been writing down company names and dates. Am I doing this wrong?

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You should be logging: company name, contact person if available, method of contact (online application, in-person, phone), date, and position applied for. NYS Department of Labor can request this documentation at any time during your claim period.

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Same boat here, they definitely seem stricter lately. My case worker keeps emphasizing that I need to expand my search radius and consider jobs that pay less than my previous position. Apparently when unemployment is low they expect you to be less picky about suitable work.

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That sucks but honestly makes sense from their perspective I guess

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don't forget about people with disabilities... they face extra barriers and often get overlooked in these discussions but unemployment hits them really hard too

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Another group that faces significant challenges are workers without high school diplomas or GED certificates. Many employers now require at least a high school education even for entry-level positions that didn't require it years ago. These individuals often exhaust their unemployment benefits before finding suitable employment and may need to consider educational programs while claiming benefits.

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That's a really good point about education requirements changing. Do you know if NYS Department of Labor has programs to help people get their GED while collecting benefits?

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If you're having trouble reaching NYS Department of Labor to clarify any of these technical details, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really came in handy when I needed to verify some claim details that weren't clear from the online system.

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Thanks for the suggestion! I might check that out if I run into any other confusing terminology or issues with my claim.

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I've been dealing with unemployment for months and honestly there's so much confusing jargon and acronyms. EAN, UI, adjudication, standby status... they really don't make it easy to understand what's going on with your own claim sometimes. At least this one doesn't seem to matter much for regular claimants.

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The NYS Department of Labor system is so confusing about this stuff! I've been trying to call them for weeks to get clarification on a similar issue but can never get through. It's like they don't want to help people understand the rules.

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I had the same problem trying to reach NYS Department of Labor by phone - it's nearly impossible. I actually found this service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI. It made a huge difference when I needed to clarify my eligibility questions.

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Really? I'll have to look into that. I'm getting desperate trying to get answers about my claim status.

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Just want to add that when you're doing your job search log for NYS Department of Labor, make sure you're applying to jobs that accommodate your disability. They can't fault you for having limitations as long as you're genuinely seeking work within your capabilities. Keep good records of your applications and any accommodations you've requested from employers.

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I had trouble getting through to NYS Department of Labor when I had questions about my termination case. If you need to speak with someone directly about your situation, I ended up using claimyr.com - they help you get connected to actual agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I couldn't get through the regular phone lines.

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Thanks for the suggestion! I've been dreading trying to call because I heard the wait times are crazy.

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ugh the whole system is such a mess. they make you jump through hoops even when it's obvious you deserve benefits. my friend got denied at first for something similar and had to appeal. took months to get resolved. good luck dealing with the bureaucracy!

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