New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to get clarification on your denial, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my adjudication issue and this got me connected within a day. Might be worth checking out to get answers about your denial reason.

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Thanks, I'll look into that. I've been trying to call all morning with no luck.

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Don't give up! I got denied initially too but won my appeal. Make sure you gather all your pay stubs and employment records. The hearing officer will want to see proof of your work history and earnings. Even if the timeline seems tight, there might be other factors in your favor.

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Be super careful with this! The government loves to find reasons to make you pay money back. Even if its technically allowed they might decide later that you weren't really available for work and demand repayment of everything. I've seen people get hit with huge overpayment notices years later.

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That's exactly what we're worried about. We can't afford to pay back thousands if they change their mind later.

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The main thing is being honest about everything. When she files her initial claim, she needs to disclose the disability situation upfront. During weekly certification, she has to report the disability income. As long as she's transparent and can demonstrate genuine work search efforts within her medical limitations, she should be okay. Keep detailed records of all job applications and doctor communications.

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I was in a similar situation last year and had trouble getting through to NYS Department of Labor to ask about options. Spent weeks calling and either getting busy signals or hung up on. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed there are no extensions available but helped me understand other benefit programs I could apply for. Worth checking out if you need to speak with someone directly.

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Thanks, I'll look into that. I've been trying to call for days with no luck.

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wait I thought there were extended benefits when unemployment rates are high? isn't that automatic or something

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Extended Benefits (EB) are triggered when state unemployment rates hit certain thresholds, but New York's rate hasn't been high enough to trigger EB recently. It's a federal-state program that's separate from regular UI.

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If you're having trouble reaching NYS Department of Labor to ask about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck in adjudication limbo.

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Thanks for this! I've been trying to call for days and keep getting disconnected.

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Also remember you need to have worked enough hours and earned enough wages in your base period. For 2025 it's pretty specific requirements. And once you start collecting you HAVE to do the job search activities they require or they'll cut you off.

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How many job contacts do you need per week? I heard it was 3 but someone told me it changed.

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Just dealt with this exact question last month! I couldn't get through to NYS Department of Labor on the phone to check who was tracking my claim status. After days of busy signals, I found this service called Claimyr (claimyr.com) that actually gets you connected to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration - was able to confirm that yes, NYS Department of Labor tracks everything related to your unemployment claim.

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Interesting, never heard of that before. Did they actually get you through to someone who could answer questions about claim tracking?

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Yeah, they connected me to an actual NYS Department of Labor representative who confirmed my claim was being tracked properly and explained exactly what information they maintain in their system.

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The whole tracking system is SO confusing when you're new to this. I kept thinking maybe the federal government was involved too but nope, it's just NYS Department of Labor handling everything for New York unemployment claims. They track your eligibility, your weekly certifications, your benefit amounts, EVERYTHING.

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