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UGH the NYS Department of Labor system is SO SLOW. I've been waiting 3 weeks and my claim is STILL in adjudication because my former employer is disputing something. They make it impossible to reach anyone and then act like it's your fault when you can't pay rent!!!
I had trouble getting through to NYS Department of Labor when I had questions about reporting work. If you need to speak with someone about your specific situation, I found claimyr.com really helpful. They have a service that gets you through to actual NYS Department of Labor agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.
If you're having trouble getting through to NYS Department of Labor to ask specific questions about your situation, I had success using a service called Claimyr (claimyr.com) that helps you actually reach an agent by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I tried this. Really helped me get clarity on my job search requirements.
I was in a similar situation last year when I was transitioning from teaching to corporate training. NYS Department of Labor was fine with me focusing on training and development roles for the first few months, but I did have to show I was networking and applying consistently. The important thing is demonstrating active job search efforts, not just waiting for the perfect opportunity to appear.
The NYS Department of Labor system is completely broken. I've been fighting with them for months over a simple address change and they act like it's rocket science. They probably lost your paperwork or some incompetent clerk made an error. The whole system needs to be rebuilt from scratch. Meanwhile people are losing their homes because these bureaucrats can't do their jobs properly!
To follow up on the adjudication timeline - retail store closures sometimes trigger additional verification because they want to make sure it wasn't due to performance issues or violations of company policy. The good news is that once it's approved, you'll receive all your retroactive payments from the date you first became eligible. Keep filing your weekly claims even though they show $0 - this preserves your benefit weeks for when the approval comes through.
Sarah Jones
If your claim is showing as pending for 2 weeks, that's likely an adjudication issue that's completely separate from whatever weird question you encountered. You should focus on getting through to an actual NYS Department of Labor representative to check your claim status. The phone lines are swamped but there are services like claimyr.com that can help you get through faster - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
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Alicia Stern
•Thanks, I'll check that out. I've been trying to call for days but keep getting disconnected after waiting on hold forever.
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Sebastian Scott
lol the great depression question threw me off too when i was doing some training thing last month. but yeah thats not part of regular ui filing at all
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