Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
The worst part is they can take forever to decide but if YOU miss a weekly certification deadline by even one day, they penalize you immediately. The system is so unfair.
You're right that the timing feels unbalanced. Keep certifying weekly even during adjudication - if your claim gets approved, you'll receive back payments for all eligible weeks you certified for.
When I went through this last year, my adjudication took almost 10 weeks because they had to verify some employment dates with my previous employer who was slow to respond. Once everything was cleared up, I got all my back payments in about a week. Just hang in there and keep documenting your job search activities.
Did you ever find out specifically what was holding up your case, or did it just suddenly get resolved?
I finally got through to someone who told me my former employer hadn't responded to their inquiry about my separation reason. Once the employer finally replied, my claim was approved within days.
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I had such a hard time getting through to NYS Department of Labor when I had questions about my application. The phone lines are always busy and the online chat never works. If you run into issues trying to reach them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when my claim got stuck in adjudication.
How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone about our own benefits
I get the frustration but honestly it was worth it for me. The regular phone system was impossible and I needed to get my issues resolved quickly.
Join the conversation
If you're having trouble navigating the NYS Department of Labor system or need to speak with someone about your benefit calculations, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.
Thanks for the suggestion! I might look into that if I have more questions about my claim.
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Honestly the whole system is confusing on purpose. I spent hours trying to figure out my calculation and even when I called NYS Department of Labor they couldn't explain it clearly. At least you got approved though - that's the hardest part these days with all the adjudication delays.
I totally get the frustration with reaching them by phone. When I had questions about my calculation, I actually used this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful than trying to call myself.
Lydia Santiago
Just to add - make sure you're calculating correctly. FUTA is 6% on first $7,000 of wages per employee, but you get credit for state unemployment taxes paid to NYS Department of Labor. Usually brings it down to 0.6% effective rate if your state account is in good standing.
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Romeo Quest
Wait I thought FUTA was annual not quarterly?? Now I'm worried we've been doing this wrong...
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Hugh Intensity
•FUTA filing (Form 940) is annual, but deposits can be required quarterly if you accumulate more than $500 in liability during any quarter. Don't panic - most small businesses end up making annual deposits because they don't hit the threshold.
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