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ugh the whole system is so confusing, I've been trying to figure out why my benefits are so low compared to what I was making. Been on hold with NYS Department of Labor for hours trying to get someone to explain it
I had the same problem with getting through to NYS Department of Labor. Ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold forever.
wait so even if they contest it i can still get benefits while its being reviewed? or do i have to wait until nys department of labor decides?
The whole NYS Department of Labor system is a joke honestly. They make you jump through all these hoops and then take forever to process anything. I've been waiting 3 weeks just to get someone to explain why my claim was flagged for 'review' when I was clearly laid off through no fault of my own. Meanwhile bills keep coming and they act like we can just wait indefinitely for their bureaucracy to move.
Just to add - if you were laid off for economic reasons (company downsizing, lack of work, etc.), your claim should process relatively quickly once they verify your employment history. The delays usually happen when there are questions about the reason for separation or if you have wages from multiple employers that need to be sorted out. Keep filing those weekly claims even if they show $0 - you'll get backpay once your claim is approved.
If you really need to get through to NYS Department of Labor to understand your options better, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent when the phone lines are impossible. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out before you make any drastic decisions.
Look into constructive dismissal. If they're making your work environment unbearable or cutting your hours significantly, you might be able to quit and still qualify for benefits. Document everything - the hour cuts, any harassment, policy changes that affect your pay. NYS Department of Labor sometimes approves claims when people quit for 'good cause.
StellarSurfer
Are you sure you completed all the required steps? Sometimes claims get delayed because people miss uploading their ID verification or don't complete the job search registration. Log into your my.ny.gov account and check if there are any pending items in your inbox that need attention.
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Ravi Choudhury
•I checked and there's nothing in my inbox that needs action. All my documents were uploaded when I filed.
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Chloe Wilson
2 weeks is actually pretty normal from what I've seen. My sister just got approved last month and it took exactly 15 days from when she filed to when she got her first payment
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