New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Are you sure you completed all the required steps? Sometimes claims get delayed because people miss uploading their ID verification or don't complete the job search registration. Log into your my.ny.gov account and check if there are any pending items in your inbox that need attention.

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I checked and there's nothing in my inbox that needs action. All my documents were uploaded when I filed.

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2 weeks is actually pretty normal from what I've seen. My sister just got approved last month and it took exactly 15 days from when she filed to when she got her first payment

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ugh the whole system is so confusing, I've been trying to figure out why my benefits are so low compared to what I was making. Been on hold with NYS Department of Labor for hours trying to get someone to explain it

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I had the same problem with getting through to NYS Department of Labor. Ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold forever.

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Also remember that your benefit amount is before taxes if you chose to have them withheld. That might be why it seems lower than you expected.

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wait so even if they contest it i can still get benefits while its being reviewed? or do i have to wait until nys department of labor decides?

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You should continue filing your weekly claims during the adjudication process. If you're ultimately approved, you'll receive back pay for those weeks. If you're denied, you won't owe anything back. But definitely keep filing your weekly claims and doing your job search activities as required.

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The whole NYS Department of Labor system is a joke honestly. They make you jump through all these hoops and then take forever to process anything. I've been waiting 3 weeks just to get someone to explain why my claim was flagged for 'review' when I was clearly laid off through no fault of my own. Meanwhile bills keep coming and they act like we can just wait indefinitely for their bureaucracy to move.

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I feel your frustration! The waiting is the worst part when you're already stressed about money.

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Just to add - if you were laid off for economic reasons (company downsizing, lack of work, etc.), your claim should process relatively quickly once they verify your employment history. The delays usually happen when there are questions about the reason for separation or if you have wages from multiple employers that need to be sorted out. Keep filing those weekly claims even if they show $0 - you'll get backpay once your claim is approved.

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If you really need to get through to NYS Department of Labor to understand your options better, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent when the phone lines are impossible. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out before you make any drastic decisions.

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never heard of that but honestly anything is better than trying to call NYS Department of Labor directly. those phone lines are a nightmare

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Look into constructive dismissal. If they're making your work environment unbearable or cutting your hours significantly, you might be able to quit and still qualify for benefits. Document everything - the hour cuts, any harassment, policy changes that affect your pay. NYS Department of Labor sometimes approves claims when people quit for 'good cause.

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I've been keeping track of my schedule changes. They cut me from 35 hours to about 20 hours per week over the last month. Would that count as good cause?

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