New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor when I needed clarification on my benefit type. Spent hours on hold trying to speak with someone about whether my temporary layoff qualified for standby or regular UI. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way easier than sitting on hold all day.

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That sounds really useful! I've been lucky so far but good to know there are options if I run into issues reaching someone at NYS Department of Labor.

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The economic types are just academic theory - frictional (between jobs), structural (skills mismatch), cyclical (recession-related), seasonal (temporary work), and institutional (government policies affecting employment). For your NYS Department of Labor claim, none of that matters. You file based on your work separation reason and current employment status, not economic theory categories.

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I had trouble reaching someone at the NYS Department of Labor when I had questions about how my state payments would affect my federal filing. If you need to talk to someone there directly, I found claimyr.com really helpful - they have a service that gets you through to actual agents without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to get through their phone lines.

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Really? I've been trying to reach NYS Department of Labor for weeks about my employer account. Did they actually help you get specific tax information?

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Yeah, I was able to speak with someone who clarified exactly how the state credit works on the federal return. Much better than guessing or waiting for callbacks that never came.

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dont forget you also need to file your quarterly 941s throughout the year, those are different from the annual 940 and your state stuff with NYS Department of Labor

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Good point - Form 941 is for income tax withholding and Social Security/Medicare taxes, filed quarterly. Form 940 is specifically for unemployment taxes, filed annually. Two completely different things but both required.

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The whole system is so confusing! I've been trying to call NYS Department of Labor for two weeks to ask the same question but can never get through. The phone lines are always busy and when I do get on hold, they disconnect me after an hour. How is anyone supposed to figure this out?

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I had the same problem with their phone system being impossible to reach. I actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Basically they handle the calling and waiting for you, then conference you in when they reach an agent. Used it last month to sort out an adjudication issue and got through in about 30 minutes instead of wasting whole days calling myself.

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That sounds too good to be true but I'm desperate at this point. Will check it out, thanks!

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Just to add - make sure you file your weekly claim by the deadline each week or you'll miss that week's payment entirely. I think the cutoff is usually Tuesday night but double check on the site. Also don't file too early in the week or it might not process correctly.

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Good to know about the deadline! I'll set a reminder to file every Sunday.

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Same boat here! Got canned for calling out with the flu even though I had a doctor's note. Filed my claim yesterday and now just waiting to see what happens. This whole system is ridiculous.

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Did you mention the doctor's note in your application? I'm trying to figure out the best way to word everything.

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absolutely file!! the worst they can do is deny it and then you can appeal. but with medical documentation you should be fine

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The NYS Department of Labor system is SO slow right now. I've been waiting 3 weeks for my claim to get approved and every time I call I just get hung up on after being on hold forever. This is ridiculous when people need money to survive!

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hang in there! mine seemed to take forever too but then suddenly got approved and I got backpay for all the weeks I had certified. just keep doing those weekly claims like everyone said

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