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I had trouble getting through to NYS Department of Labor when I filed last year. The phone lines are always busy no matter what the unemployment rate is. If you need to talk to someone and can't get through, I found this service called Claimyr that helped me reach an agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when my claim got stuck in adjudication.
How much does something like that cost? Seems like we shouldn't have to pay to reach our own state agency.
I had trouble reaching someone at the NYS Department of Labor when I had questions about how my state payments would affect my federal filing. If you need to talk to someone there directly, I found claimyr.com really helpful - they have a service that gets you through to actual agents without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to get through their phone lines.
Really? I've been trying to reach NYS Department of Labor for weeks about my employer account. Did they actually help you get specific tax information?
dont forget you also need to file your quarterly 941s throughout the year, those are different from the annual 940 and your state stuff with NYS Department of Labor
If you're having trouble navigating the NYS Department of Labor system or need to speak with someone about your benefit calculations, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.
Same thing happened to my brother - fired for 'poor performance' but really they just wanted to get rid of him before his probation period ended. He got unemployment no problem. Just be honest on your application and let NYS Department of Labor sort it out.
Kelsey Hawkins
The worst part is they can take forever to decide but if YOU miss a weekly certification deadline by even one day, they penalize you immediately. The system is so unfair.
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Lucas Parker
•You're right that the timing feels unbalanced. Keep certifying weekly even during adjudication - if your claim gets approved, you'll receive back payments for all eligible weeks you certified for.
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Dylan Fisher
When I went through this last year, my adjudication took almost 10 weeks because they had to verify some employment dates with my previous employer who was slow to respond. Once everything was cleared up, I got all my back payments in about a week. Just hang in there and keep documenting your job search activities.
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Katherine Hunter
•Did you ever find out specifically what was holding up your case, or did it just suddenly get resolved?
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Dylan Fisher
•I finally got through to someone who told me my former employer hadn't responded to their inquiry about my separation reason. Once the employer finally replied, my claim was approved within days.
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