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The worst part is they can take forever to decide but if YOU miss a weekly certification deadline by even one day, they penalize you immediately. The system is so unfair.
You're right that the timing feels unbalanced. Keep certifying weekly even during adjudication - if your claim gets approved, you'll receive back payments for all eligible weeks you certified for.
When I went through this last year, my adjudication took almost 10 weeks because they had to verify some employment dates with my previous employer who was slow to respond. Once everything was cleared up, I got all my back payments in about a week. Just hang in there and keep documenting your job search activities.
Did you ever find out specifically what was holding up your case, or did it just suddenly get resolved?
I finally got through to someone who told me my former employer hadn't responded to their inquiry about my separation reason. Once the employer finally replied, my claim was approved within days.
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I had trouble getting through to NYS Department of Labor when I filed last year. The phone lines are always busy no matter what the unemployment rate is. If you need to talk to someone and can't get through, I found this service called Claimyr that helped me reach an agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when my claim got stuck in adjudication.
How much does something like that cost? Seems like we shouldn't have to pay to reach our own state agency.
I hear you on that frustration, but when you really need to get through and the regular methods aren't working, it was worth it for me. The alternative was waiting weeks with no income while my claim sat there.
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I had trouble reaching someone at the NYS Department of Labor when I had questions about how my state payments would affect my federal filing. If you need to talk to someone there directly, I found claimyr.com really helpful - they have a service that gets you through to actual agents without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to get through their phone lines.
Really? I've been trying to reach NYS Department of Labor for weeks about my employer account. Did they actually help you get specific tax information?
Yeah, I was able to speak with someone who clarified exactly how the state credit works on the federal return. Much better than guessing or waiting for callbacks that never came.
dont forget you also need to file your quarterly 941s throughout the year, those are different from the annual 940 and your state stuff with NYS Department of Labor
Good point - Form 941 is for income tax withholding and Social Security/Medicare taxes, filed quarterly. Form 940 is specifically for unemployment taxes, filed annually. Two completely different things but both required.
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If you're having trouble navigating the NYS Department of Labor system or need to speak with someone about your benefit calculations, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.
Thanks for the suggestion! I might look into that if I have more questions about my claim.
Lydia Santiago
Just to add - make sure you're calculating correctly. FUTA is 6% on first $7,000 of wages per employee, but you get credit for state unemployment taxes paid to NYS Department of Labor. Usually brings it down to 0.6% effective rate if your state account is in good standing.
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Romeo Quest
Wait I thought FUTA was annual not quarterly?? Now I'm worried we've been doing this wrong...
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Hugh Intensity
•FUTA filing (Form 940) is annual, but deposits can be required quarterly if you accumulate more than $500 in liability during any quarter. Don't panic - most small businesses end up making annual deposits because they don't hit the threshold.
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