New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, can employers just contest any claim they want?? That seems unfair if you were actually laid off. What if they're just trying to avoid paying into the unemployment system?

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Employers can contest claims, but they need to provide evidence to support their position. NYS Department of Labor investigates both sides. Frivolous contests usually don't succeed, but it does delay your benefits unfortunately.

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I had trouble reaching anyone at NYS Department of Labor when my claim was contested. Kept getting busy signals for weeks. Finally used claimyr.com to get through to an actual agent who could explain the process and check my claim status. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Honestly saved me so much frustration trying to call myself.

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How long did it take to get through with that service? I've been trying to call for days with no luck.

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ugh trying to get through to someone at NYS Department of Labor about benefit calculations is impossible!! I've been calling for weeks about a similar issue and just get hung up on or told the wait time is over 2 hours. Has anyone found a way to actually reach a human there?

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I had the same problem until I found Claimyr - it's a service that calls NYS Department of Labor for you and gets you connected to an actual agent. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to get through their phone system.

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just wanted to add that the $504 max has gone up since 2022 so if you're filing a new claim now the rates are different. but yeah for 2022 claims that was definitely the ceiling

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ugh the whole system is such a pain though. I tried calling NYS Department of Labor to ask questions about partial benefits and spent literally 2 hours on hold before getting disconnected. their phone system is THE WORST

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I had the same problem trying to reach someone at NYS Department of Labor! Super frustrating when you just need a quick answer. I actually found this service called Claimyr that helps you get through to unemployment agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.

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wait so if you work part time you can still get unemployment?? I thought you had to be completely unemployed to get benefits. this changes everything for me because my job cut everyone to 20 hours a week

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Yes! Partial unemployment is a real thing in NY. As long as you're earning less than your full weekly benefit amount and the hour reduction wasn't voluntary, you can get partial payments to help make up the difference.

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Low unemployment is just a political talking point honestly. Doesnt mean much when most of the jobs are part time retail with no benefits. The whole system is rigged against working people.

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I was confused about this too when I first started my claim! Low unemployment basically means most people who want jobs have them, but it can actually make job hunting harder because there's more competition for the good positions that do open up.

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If you're having trouble getting through to NYS Department of Labor to discuss your situation (which you probably will be since their phone lines are always swamped), I recently discovered this service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was super helpful for getting my adjudication questions answered when I couldn't get through on my own.

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Thanks, I'll look into that. I've already tried calling NYS Department of Labor a few times and either get busy signals or get disconnected after waiting on hold forever.

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honestly just quit if the job is making you miserable, life's too short. you'll figure out the money situation somehow

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I wish it was that simple but I have rent and student loans to pay. I need to know I'll have some income coming in.

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