New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is so confusing! I've been trying to call NYS Department of Labor for two weeks to ask the same question but can never get through. The phone lines are always busy and when I do get on hold, they disconnect me after an hour. How is anyone supposed to figure this out?

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I had the same problem with their phone system being impossible to reach. I actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Basically they handle the calling and waiting for you, then conference you in when they reach an agent. Used it last month to sort out an adjudication issue and got through in about 30 minutes instead of wasting whole days calling myself.

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That sounds too good to be true but I'm desperate at this point. Will check it out, thanks!

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Just to add - make sure you file your weekly claim by the deadline each week or you'll miss that week's payment entirely. I think the cutoff is usually Tuesday night but double check on the site. Also don't file too early in the week or it might not process correctly.

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Good to know about the deadline! I'll set a reminder to file every Sunday.

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Don't feel guilty but also don't get complacent. The job market changes fast and you want to find something before your benefits run out. I enjoyed my time off too but looking back I wish I had been more aggressive about networking during those first few weeks when I was feeling good about everything.

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totally get this! after my restaurant job ended i slept for like a week straight. just remember to keep filing those weekly claims on time because missing even one can mess up your whole claim

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If you're having trouble getting through to NYS Department of Labor to ask specific questions about your situation, I had success using a service called Claimyr (claimyr.com) that helps you actually reach an agent by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I tried this. Really helped me get clarity on my job search requirements.

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Interesting, I might need to check that out if I run into issues. The NYS Department of Labor phone system is definitely frustrating to navigate.

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Ev Luca

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I was in a similar situation last year when I was transitioning from teaching to corporate training. NYS Department of Labor was fine with me focusing on training and development roles for the first few months, but I did have to show I was networking and applying consistently. The important thing is demonstrating active job search efforts, not just waiting for the perfect opportunity to appear.

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Same boat here! Got canned for calling out with the flu even though I had a doctor's note. Filed my claim yesterday and now just waiting to see what happens. This whole system is ridiculous.

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Did you mention the doctor's note in your application? I'm trying to figure out the best way to word everything.

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absolutely file!! the worst they can do is deny it and then you can appeal. but with medical documentation you should be fine

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The NYS Department of Labor system is SO slow right now. I've been waiting 3 weeks for my claim to get approved and every time I call I just get hung up on after being on hold forever. This is ridiculous when people need money to survive!

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hang in there! mine seemed to take forever too but then suddenly got approved and I got backpay for all the weeks I had certified. just keep doing those weekly claims like everyone said

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