New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a joke honestly. They talk about low unemployment like it's great news but then make it impossible to get help when you actually need it. Been dealing with NYS Department of Labor for months and getting nowhere.

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Same boat here! Filed in December and still waiting. At least we're not alone in this mess.

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The NYS Department of Labor system is so broken honestly. They make it impossible to qualify and then impossible to get help when you need it. I've been fighting them for months over a stupid technicality.

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Wait did you quit or get laid off? You said both in your post. If you quit voluntarily you definitely won't qualify unless it was for good cause like unsafe working conditions or harassment.

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I got laid off! They cut staff because business was slow. I never quit. That's why I'm so confused about them saying I quit voluntarily.

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omg yes the definitions are SO confusing! like what even is the difference between being laid off vs fired vs quitting?? they act like its obvious but its not

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Laid off means your employer eliminated your position due to business reasons (you qualify). Fired for misconduct means you did something wrong (usually disqualifies you). Quitting means you chose to leave (usually disqualifies unless you had good cause). The distinction matters because it determines if you qualify for benefits.

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The federal Department of Labor actually sets a lot of these standards that states like New York have to follow. It's not just NYS Department of Labor being difficult - they have to comply with federal guidelines about who can receive unemployment insurance. The whole system is designed around the principle that UI is temporary assistance for people between jobs, not long-term support for people who can't or don't want to work.

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I think unemployment is around 4% statewide but honestly who knows with all the different ways they count it. The important thing is you qualify if you lost your job through no fault of your own.

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File ASAP! I waited too long thinking the rates would go down and missed out on benefits. The NYS Department of Labor doesn't care about overall unemployment numbers when processing your individual claim.

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When I was trying to get through to NYS Department of Labor to ask about my benefit calculation, I couldn't reach anyone for weeks. The phone lines are always busy and the online chat never worked. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration since I needed to verify my wages were calculated correctly.

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That's interesting, I might need something like that if I run into issues. The NYS Department of Labor phone system sounds like a nightmare from what everyone says.

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Just remember you have to file weekly claims even if you're not getting paid yet! I made that mistake and missed a week. Also the job search requirement is real - you need to do 3 work search activities per week and keep a log.

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