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The whole system is a joke honestly. I filed 2 months ago and STILL haven't gotten a penny. My claim has been stuck in some kind of review process and nobody can tell me why. Meanwhile my landlord doesn't care that the state can't get their act together.
The NYS Department of Labor system is completely broken. I've been fighting with them for months over a simple address change and they act like it's rocket science. They probably lost your paperwork or some incompetent clerk made an error. The whole system needs to be rebuilt from scratch. Meanwhile people are losing their homes because these bureaucrats can't do their jobs properly!
To follow up on the adjudication timeline - retail store closures sometimes trigger additional verification because they want to make sure it wasn't due to performance issues or violations of company policy. The good news is that once it's approved, you'll receive all your retroactive payments from the date you first became eligible. Keep filing your weekly claims even though they show $0 - this preserves your benefit weeks for when the approval comes through.
Don't feel guilty but also don't get complacent. The job market changes fast and you want to find something before your benefits run out. I enjoyed my time off too but looking back I wish I had been more aggressive about networking during those first few weeks when I was feeling good about everything.
Why are you even bothering with the physical office??? Everything should be online these days. The NYS Department of Labor is so behind the times it's ridiculous. I've been dealing with an overpayment notice for months and can't get anyone to explain why they think I owe them $2,800.
Jason Brewer
I had such a hard time getting through to NYS Department of Labor to check my benefit calculation when I filed. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me the headache of calling hundreds of times.
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Kiara Fisherman
•Never heard of that before but might be worth trying if I can't get through the normal way.
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Liam Cortez
The whole system is so confusing! Why can't they just tell you upfront what you'll get instead of making you calculate base periods and quarters?? I'm still waiting for my adjudication to finish after 3 weeks
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Paige Cantoni
•Adjudication delays are definitely frustrating but that's separate from the benefit calculation. Once your claim is approved you'll see your exact weekly benefit amount in your online account.
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