New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is messed up... why should you have to prove you had good reason to protect your family during a pandemic?? NYS Department of Labor makes everything so complicated for no reason

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I get the frustration but they have to verify claims to prevent fraud. The good cause standard has been around forever, it's not just about COVID.

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My cousin quit her nursing home job because of COVID exposure and got denied initially, but won on appeal. Don't give up if they deny you the first time!

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oh wow i had no idea part time people could get unemployment! ive been struggling since my retail job cut everyone to like 15 hours but i thought only full time workers qualified

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Mei Wong

Just to add - students can also apply for unemployment benefits if they meet the work and wage requirements. Being in school doesn't automatically disqualify you, but you still need to be able and available for work during school hours, which can be tricky. The NYS Department of Labor looks at each case individually for students.

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Good to know! I'm not in school right now but was thinking about starting community college. Would that affect my benefits if I got approved?

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The NYS Department of Labor definition also includes monetary eligibility requirements. You need to have earned a certain amount in wages during your base period, which is usually the first four of the last five completed calendar quarters before you file your claim. If you don't meet the wage requirements, you won't qualify even if you meet all the other criteria.

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Amina Sow

yeah i learned this the hard way when i tried to file after only working part time for a few months

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Don't forget about the work search requirements too! Being unemployed for NYS Department of Labor purposes means you're actively looking for work. You need to make at least 3 job contacts per week and keep records of your search activities. This is part of being 'available' for work.

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I had such a hard time getting through to NYS Department of Labor when I needed to ask about my benefit calculation. Spent weeks calling and either getting busy signals or being disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand exactly how my unemployment wages were being calculated.

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Never heard of that service but anything that helps get through to NYS Department of Labor sounds useful. Their phone system is terrible.

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The whole system is so confusing. I thought my employer was supposed to pay me unemployment when I got laid off but then I had to file with the state instead. And don't even get me started on trying to figure out the difference between regular unemployment and standby - who pays for what in those situations?

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Standby unemployment is still paid by NYS Department of Labor, just like regular UI. The difference is in the eligibility requirements and job search obligations, not who pays the benefits.

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I had trouble getting through to NYS Department of Labor by phone when I needed to check on my benefit amount calculation. Kept getting busy signals and when I did get through, I'd get disconnected. Someone on here mentioned claimyr.com which helped me actually reach an agent to verify my weekly benefit rate. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get my questions answered about the payment calculation.

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Anna Xian

Interesting, never heard of that service. Did they charge you anything for helping you get through?

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They focus on getting you connected rather than the cost aspect. For me it was worth it since I wasted hours trying to call on my own and never got through to verify my benefit amount.

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The whole system is so confusing with all the different calculations and requirements! I filed last month and I'm still not 100% sure I understood everything correctly about my benefit amount. At least the weekly claims are straightforward once you get started.

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