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I had no idea they offered training programs! I've been struggling to get through to anyone at NYS Department of Labor to ask about this stuff. The phone lines are always busy and when I do get through they just hang up on me. Has anyone found a better way to reach them?
Beyond claims processing, they maintain the state job bank, conduct labor market research, investigate benefit fraud, provide employer services for hiring, and manage federal grant programs for workforce development. They're also responsible for UI tax collection from employers and maintaining employment statistics.
The NYS Department of Labor system is such a mess for anyone who doesn't have a typical 9-5 job. Maritime workers, gig workers, seasonal employees - we all get screwed by their outdated forms that assume everyone works at one location for one employer.
Just went through this myself. Put the vessel name where you worked most recently and the company name as the employer. If NYS Department of Labor needs clarification during adjudication, they'll contact you. Don't overthink it - the important thing is getting your claim filed before you run out of time.
If you're having trouble getting through to NYS Department of Labor to check your eligibility or file your claim, I had success using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
Just remember that if there are any issues with your claim it might go into adjudication which means they need to review something before approving you. This can add weeks to the process unfortunately. Common reasons include questions about why you left your job or if you're able and available to work.
LongPeri
make sure you have all your employment info ready when you file - like your last employer's info, your social security number, and dates you worked. the system can be picky about getting exact information
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JaylinCharles
•Good point - also have your bank account information ready if you want direct deposit, which is much faster than waiting for a debit card to arrive in the mail.
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Oscar O'Neil
Just want to say hang in there - I know how stressful it is when you're looking for work and money is tight. The unemployment system exists exactly for situations like yours where you lost your job and are actively trying to find new work. Don't feel bad about using benefits you're entitled to!
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