New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole unemployment system is designed to deny as many people as possible! They make it confusing on purpose so people give up and don't appeal. Don't let them win - fight this denial even if it takes months. I had to go through THREE levels of appeals before they finally approved my claim.

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Three levels?? That sounds exhausting. How long did the whole process take you?

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Amina Sow

Most common denial reasons I've seen: 1) Base period wages too low 2) Fired for misconduct 3) Quit without good cause 4) Not available for work 5) Fraud allegations. Since yours says insufficient wages, focus on gathering ALL your wage documentation. Also check if they used the right base period - sometimes you can request an alternate base period if the standard one doesn't include your recent higher earnings.

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The NYS Department of Labor is super strict about the 'able and available' requirement. I tried calling them about a similar situation and couldn't get through for weeks. If you need to speak with someone at NYS Department of Labor about your specific circumstances, I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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Interesting, never heard of that. Might be worth trying if she has specific questions about her situation.

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the whole system is ridiculous. you pay into unemployment your whole career but when you actually need help during maternity leave they say no. meanwhile men can collect benefits if they get laid off but new mothers get nothing. makes no sense!

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I understand the frustration, but unemployment insurance is specifically for people who lose their jobs involuntarily and are actively seeking new work. That's why there are separate programs like PFL for family situations.

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Omar Zaki

I had issues reaching someone at NYS Department of Labor when I needed to verify my eligibility status last year. The phone lines are always busy. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling dozens of times myself.

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Never heard of that but might be worth trying. The wait times to talk to someone are ridiculous.

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Also make sure you file your claim as soon as possible after becoming unemployed. There's usually a one week waiting period before you can collect benefits, and you can't get paid for weeks before you actually file your initial claim.

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Liam Duke

honestly the whole system is confusing AF and the NYS Department of Labor website doesn't explain things clearly. I've been trying to reach someone by phone for weeks about my claim and can never get through. The automated system just hangs up on you after being on hold forever.

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Liam Duke

Never heard of that but I'm desperate at this point. Did they charge you anything crazy for it?

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It was reasonable considering how much time it saved me. Way better than losing entire days trying to get through on my own.

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just file online and see what happens, worst they can do is say no

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That's not really good advice. It's better to understand the requirements first because filing incorrectly can cause delays or issues with your claim later.

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wait so even if they contest it i can still get benefits while its being reviewed? or do i have to wait until nys department of labor decides?

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You should continue filing your weekly claims during the adjudication process. If you're ultimately approved, you'll receive back pay for those weeks. If you're denied, you won't owe anything back. But definitely keep filing your weekly claims and doing your job search activities as required.

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