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ugh the whole system is so frustrating. i quit my job because of similar issues and NYS Department of Labor denied me. apparently my situation wasnt bad enough even though i was having panic attacks every morning. they make it nearly impossible to get benefits if you quit.
If you're having trouble reaching NYS Department of Labor to discuss your specific situation, I used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling for hours.
I'm going through something similar right now. Filed my claim 2 weeks ago and it's stuck in adjudication while they investigate the separation. My old boss is probably telling them I was a terrible employee when really they just wanted to cut costs. It's so stressful not knowing if I'll get approved.
The whole system is rigged against workers anyway. Even if you do everything right, employers will find ways to contest your claim just to be vindictive. NYS Department of Labor should automatically approve anyone who gets fired unless there's CLEAR evidence of misconduct, not put us through these lengthy investigations.
If you're having trouble getting through to NYS Department of Labor to ask questions about part-time work, I had success using Claimyr. It's a service that helps you get connected to an actual agent instead of waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about reporting freelance income and actually got through to someone at claimyr.com who helped clarify the rules.
This is exactly why I gave up on my UI claim. The whole system is rigged. Companies exploit prison labor, pay us nothing, then we get blamed for not working hard enough. NYS Department of Labor just pushes us through their broken job search requirements while ignoring the real problems.
Julian Paolo
The whole system is designed to screw over part-time workers! I've been fighting with NYS Department of Labor for months over similar issues. They expect people to work full-time consistent schedules but then don't account for the reality of gig work and retail scheduling. It's absolutely ridiculous that you can work and pay into the system but then get denied because your earnings pattern doesn't fit their arbitrary boxes!
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Ella Knight
•I feel you on the frustration but there are good reasons for the earnings requirements. The system needs to ensure people have sufficient work history and earnings to justify benefit payments. That said, calling NYS Department of Labor directly can help clarify if there were any reporting errors. I had luck using a service called Claimyr (claimyr.com) when I couldn't get through their phone lines - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.
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William Schwarz
wait are you sure you're looking at the right base period? mine was different than what i expected when i filed my claim last month
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Noah Irving
•Good point! OP should double-check which quarters NYS Department of Labor used as their base period. If you filed recently, your base period would be Q1 2024 through Q4 2024. If your retail work was mostly in late 2024, some of those earnings might not be included in the base period calculation.
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