New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is so confusing, I've been trying to figure out why my benefits are so low compared to what I was making. Been on hold with NYS Department of Labor for hours trying to get someone to explain it

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I had the same problem with getting through to NYS Department of Labor. Ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold forever.

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Evelyn Xu

Also remember that your benefit amount is before taxes if you chose to have them withheld. That might be why it seems lower than you expected.

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Same boat here. Got laid off in September and the whole process has been a disaster. My weekly claims keep getting kicked back for random reasons and customer service is impossible to reach. If unemployment is really down why is NYS Department of Labor still operating like they're overwhelmed?

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The system problems aren't really related to how many people are unemployed. NYS Department of Labor has had these issues for years, even before the pandemic. Have you tried filing your weekly claims at different times? Sometimes the system works better late at night or early morning.

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honestly the unemployment numbers are probably fake anyway. they dont count people who gave up looking or people like us who cant even get through the system to file properly

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Val Rossi

I had a similar situation last year and was going crazy waiting. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent to check on my claim status. They have this video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Was so much better than trying to call the regular number and getting hung up on constantly.

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Did they charge you a lot for that? I'm already tight on money while waiting for my benefits to kick in.

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Val Rossi

It was worth it for me just to get some peace of mind about what was happening with my claim. Way less stressful than the endless calling and busy signals.

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The NYS Department of Labor system is so frustrating! Even when employers respond on time, they still take forever to process everything. I swear they make it deliberately difficult so people give up and don't collect benefits they're entitled to.

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I feel like there has to be some kind of backlog or staffing issue because these delays seem way longer than they used to be. My friend's claim took almost 6 weeks last fall.

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If you're having trouble navigating the NYS Department of Labor system or need to speak with someone about your benefit calculations, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.

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Thanks for the suggestion! I might look into that if I have more questions about my claim.

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The maximum benefit amount also depends on your earnings history. NYS Department of Labor calculates it based on your highest quarter of earnings in your base period. So someone who made more money will have a higher weekly rate and therefore a higher maximum benefit amount total.

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Honestly the whole system is confusing and they don't explain anything clearly. I've been dealing with NYS Department of Labor for months and half the time I don't understand what they're asking for. But no, unemployment is definitely not social security - completely different bureaucracies making your life difficult in different ways!

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Just to add - your unemployment benefits might be taxable income for federal taxes, but that's different from affecting Social Security. Make sure you're setting aside money for taxes if you're not having them withheld from your NYS Department of Labor payments.

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Good point about taxes, I didn't think about that. I should probably have them withhold something.

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