New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching someone at NYS Department of Labor to change your withholding settings, I had good luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call on my own.

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Never heard of that service before. Did they charge you anything or is it free to use?

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There's a fee but it was worth it for me since I couldn't get through any other way. Much better than sitting on hold for hours or getting disconnected.

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Just want to add that you'll get a 1099-G form from NYS Department of Labor in January showing your total benefits for the year. That's what you'll use when filing your taxes. Keep track of any taxes you have withheld too since that will reduce what you owe.

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The whole system is so confusing! I got my first payment after 4 weeks but then nothing for two weeks after that. Turns out I missed filing one weekly claim and it messed everything up. You really have to stay on top of it every single week or they just stop everything. No warnings or anything, just suddenly no money coming in.

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That's terrifying! I definitely don't want to miss any weekly claims. Is there a way to set reminders or something?

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Just remember you have to file between Sunday and Saturday each week. Most people do it Sunday morning to get it out of the way. And yes, keep filing even if you haven't been paid yet - those weeks won't be lost if your claim gets approved.

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I went through something similar last year and it was such a nightmare trying to get straight answers from NYS Department of Labor about this stuff. I kept getting different information every time I called their customer service line. The phone system is impossible to navigate and when you finally get through, you're on hold forever just to be told to check their website which doesn't have clear answers either.

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I actually found a service called Claimyr that helped me get through to an actual NYS Department of Labor agent when I was having issues with my claim. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was way easier than trying to call on my own and sitting on hold for hours.

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Interesting, I've never heard of that but anything has to be better than the current system. Thanks for the tip!

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just to add my experience - i was on medical leave for 6 weeks and definitely couldn't get unemployment. but like others said, short term disability through work covered part of my salary during that time. check with your HR department about what benefits you might have had available

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I remember learning about this in my economics class years ago but honestly the categories seem more academic than practical when you're just trying to get your unemployment benefits processed lol

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The NYS Department of Labor system is so backwards anyway. They probably have their own weird internal classifications that don't match anything logical. I've been dealing with them for months on an overpayment issue and every agent tells me something different. The whole system needs an overhaul!!!

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I understand the frustration, but the classification system is actually pretty standardized across states. The real issue is usually communication and wait times, not the underlying categories themselves.

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ugh the system is SO slow to update after appeals its ridiculous!! took almost 3 weeks for my backpay to show up even though i won my appeal. keep filing weekly claims no matter what the website says

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Just wanted to add that if your appeal was for a voluntary quit disqualification, make sure you understand the ongoing work search requirements. Sometimes people think winning the appeal means they're exempt from job searching, but that's not the case. You'll need to document 3 work search activities each week and be able and available for work.

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Mine was actually for misconduct charges that weren't valid. But good point about the work search - I'll make sure to keep detailed records.

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