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I had a similar situation last year and was going crazy waiting. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent to check on my claim status. They have this video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Was so much better than trying to call the regular number and getting hung up on constantly.
The NYS Department of Labor system is so frustrating! Even when employers respond on time, they still take forever to process everything. I swear they make it deliberately difficult so people give up and don't collect benefits they're entitled to.
Same boat here. Got laid off in September and the whole process has been a disaster. My weekly claims keep getting kicked back for random reasons and customer service is impossible to reach. If unemployment is really down why is NYS Department of Labor still operating like they're overwhelmed?
THIS SYSTEM IS SO BACKWARDS!!! Why should someone who worked their whole life have to jump through hoops like this? The whole thing is designed to deny benefits to people who actually need them. Retirement should be a choice not forced by corporate greed!!!
Wait I'm confused - if you retire don't you get social security? Can you get both unemployment and social security at the same time? That doesn't sound right to me.
You can collect both Social Security and unemployment simultaneously in New York. Social Security doesn't count as disqualifying income for UI purposes. However, you still need to meet the able and available for work requirements.
I had issues reaching someone at NYS Department of Labor when I needed to verify my eligibility status last year. The phone lines are always busy. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling dozens of times myself.
Ethan Moore
When I was having trouble getting through to NYS Department of Labor agents about my claim status, someone recommended this service called Claimyr (claimyr.com) that helps you actually reach a live person. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if anyone needs to talk to someone about their claim classification or status.
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Luca Russo
•interesting, how does that work exactly? do they just keep calling until someone picks up?
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Nia Harris
For what it's worth, economists do track broader measures that include discouraged workers and people who are marginally attached to the labor force. The problem is these don't get reported as prominently. Your brother would likely show up in measures like U-6 which includes people who want work but haven't searched recently.
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