New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam O'Donnell

Can u apply for unemployment online - NYS Department of Labor website questions

hey everyone, probably a dumb question but can u apply for unemployment online through the NYS Department of Labor website? my job just ended last week and im trying to figure out if i need to go somewhere in person or if i can do it all from home. also how long does the online application take if thats even possible? thanks

I had trouble getting through to NYS Department of Labor by phone when I had questions about my online application, but I found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and hang-ups when I needed help with my claim status.

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Interesting, never heard of that before. Did they charge you anything or was it free to use?

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They do charge but it was worth it for me since I couldn't get through any other way. Way less stress than hitting redial for hours.

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yep online is definitely the way to go. much faster than the old days when you had to mail stuff in or show up at the unemployment office. just be patient with the website, it can be slow but it works

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Ethan Clark

Can you retire and collect unemployment benefits from NYS Department of Labor?

I'm 63 and my company is downsizing. They offered me early retirement but I'm wondering if I can decline it and file for unemployment instead if they lay me off? I've been working for 28 years and paying into the system. Would NYS Department of Labor consider me ineligible if I turn down retirement to collect UI benefits? I need the income but retirement would give me less money per month than unemployment would.

THIS SYSTEM IS SO BACKWARDS!!! Why should someone who worked their whole life have to jump through hoops like this? The whole thing is designed to deny benefits to people who actually need them. Retirement should be a choice not forced by corporate greed!!!

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I feel you on the frustration but the rules exist for a reason. Unemployment is supposed to be temporary assistance while you look for new work.

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Wait I'm confused - if you retire don't you get social security? Can you get both unemployment and social security at the same time? That doesn't sound right to me.

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You can collect both Social Security and unemployment simultaneously in New York. Social Security doesn't count as disqualifying income for UI purposes. However, you still need to meet the able and available for work requirements.

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I wouldn't be eligible for full Social Security until 67, so that's not really an option right now anyway.

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Liam O'Reilly

NYS Department of Labor - what is natural unemployment and how does it affect my claim?

I'm confused about something called 'natural unemployment' that came up during my job search workshop with Workforce One. The counselor mentioned it when explaining why there are always some people unemployed even when the economy is good. Does this concept affect my NYS Department of Labor claim in any way? I've been on UI for 6 weeks now and wondering if this is considered 'normal' unemployment or if there's something different I should be doing. My weekly claims have been going through fine but I want to make sure I understand all the terminology being thrown around.

I think I learned about this in college economics but forgot most of it lol. Sounds like its just background info about unemployment rates in general, not something that affects individual claims

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The whole 'natural unemployment' thing is just economist speak for 'some people will always be out of work and that's normal.' Meanwhile those of us actually dealing with unemployment are just trying to pay our bills and get through the NYS Department of Labor bureaucracy! At least your weekly claims are processing smoothly - that's what really matters for keeping your benefits coming.

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Exactly! I don't care about economic theory when I'm worried about making rent. As long as my UI payments keep coming I'm good.

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Sean Kelly

NYS Department of Labor unemployment stats - why aren't non-job seekers counted?

I've been trying to understand something about unemployment statistics and NYS Department of Labor reporting. My brother has been out of work for 8 months but stopped looking because he's going back to school in the fall. When I check the official unemployment numbers, it seems like people in his situation aren't being counted even though they're clearly unemployed. Does anyone know why the NYS Department of Labor and other agencies exclude people who aren't actively job searching from their unemployment figures? It makes the numbers seem artificially low to me.

When I was having trouble getting through to NYS Department of Labor agents about my claim status, someone recommended this service called Claimyr (claimyr.com) that helps you actually reach a live person. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if anyone needs to talk to someone about their claim classification or status.

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interesting, how does that work exactly? do they just keep calling until someone picks up?

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For what it's worth, economists do track broader measures that include discouraged workers and people who are marginally attached to the labor force. The problem is these don't get reported as prominently. Your brother would likely show up in measures like U-6 which includes people who want work but haven't searched recently.

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Brianna Muhammad

Should I file for unemployment benefits with NYS Department of Labor?

I'm really confused about whether I should file for unemployment or not. I got laid off from my retail job last week after working there for 8 months, but I'm not sure if I qualify or if it's worth the hassle. I've heard the NYS Department of Labor system is complicated and I don't want to mess something up. Has anyone been through this process recently? What should I know before I start filing?

If you run into issues reaching NYS Department of Labor by phone (which is super common), I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when I needed to check on my claim status and couldn't get through the regular phone lines.

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interesting, never heard of that before. is it legit?

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Yeah it's legit - they basically handle the waiting on hold part for you and then connect you when an agent picks up. Super helpful when you need to actually talk to someone at NYS Department of Labor.

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Just file already! You paid into unemployment insurance through your paychecks, so it's your money. Worst case scenario they say no, but if you were laid off from a regular job you'll almost definitely qualify.

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