New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so if I worked a few days last month and forgot to report it on one of my weekly claims, am I going to have to pay everything back?? I just remembered I did some temp work and didn't put it on the certification...

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You won't have to pay back everything, but you'll need to report that work ASAP. Call NYS Department of Labor or update your claim online. They'll calculate any overpayment for just those specific weeks where you should have reported the work. Better to fix it now than wait for them to find out.

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The whole system is so confusing honestly. I wish they explained this stuff better when you first file. I was worried about the same thing for months until someone at the workforce center told me it's not a loan.

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I've been trying to get through to NYS Department of Labor for weeks to ask about my remaining balance and keep getting disconnected. The phone system is impossible! Has anyone found a way to actually reach a real person? I'm worried I'm missing something important about my claim duration.

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I had the same problem until someone told me about Claimyr - it's a service that helps you get through to NYS Department of Labor agents. You can check it out at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold and getting hung up on.

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Really? I'll definitely look into that. At this point I'm willing to try anything to get some answers about my claim status.

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Just remember that even if you find part-time work, you might still be able to collect partial benefits as long as you report your earnings correctly on your weekly claims. Don't stop filing just because you pick up some temporary or part-time work!

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I had major issues reaching anyone at NYS Department of Labor when my claim got stuck. Spent weeks calling and either getting busy signals or being hung up on after waiting on hold. Finally found this service called Claimyr at claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.

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How much does something like that cost? I'm already worried about money.

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It was worth it for me since I was stuck for weeks. Much better than the stress of calling dozens of times and never getting through.

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Don't wait to file! I made that mistake thinking I needed to have all my paperwork perfect first. You can always submit additional documents later if needed. The worst thing is losing weeks of potential benefits because you delayed filing your initial claim.

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I had a nightmare trying to get through to NYS Department of Labor about a 1099-G issue last year. Spent weeks calling and getting disconnected. Finally used a service called Claimyr (claimyr.com) that actually got me connected to a real person within a few minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I needed to verify my benefit amounts for tax purposes.

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Never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly. Their phone system is impossible.

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just to add my experience - i was on unemployment for 6 months and had to pay about $400 extra on my taxes because i didnt withhold enough. but honestly it wasnt as bad as i thought it would be and my tax guy said thats pretty normal for people who collect UI benefits

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One thing nobody tells you is how long everything takes with the NYS Department of Labor. Don't expect to get money right away. There's usually a waiting period, and if there are any issues with your claim it can go into something called adjudication which can take weeks to resolve. I'd recommend trying to contact them directly if you have questions, but good luck getting through on the phone - the lines are always busy. I actually found this service called Claimyr at claimyr.com that helps you get through to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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Never heard of that service before but honestly anything is better than sitting on hold for hours just to get disconnected.

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Just file as soon as possible! Even if you're not sure about all the details, it's better to get the process started. You can always call them later to clarify things. The most important thing is not to wait because there might be a delay in when your benefits start.

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