New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor about my appeal status for weeks. Kept getting busy signals or hung up on after waiting an hour. Finally found this service called Claimyr that calls for you and gets you connected to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration trying to get through on my own.

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Never heard of this but might try it if I can't get through myself. Thanks for the suggestion!

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interesting, might check that out too

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THE WHOLE SYSTEM IS BROKEN!!! They make it impossible to reach anyone and then deny valid claims. I've been fighting with NYS Department of Labor for months over an overpayment that isn't even my fault. They need to completely overhaul this mess.

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I understand the frustration, but the appeal process does work if you have documentation. Focus on gathering your evidence and filing that appeal within the 30-day deadline.

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The whole thing is BROKEN! I've been partially unemployed for 6 months, working random gig work to survive, but according to their statistics I'm 'employed' because I worked 3 hours last week. Meanwhile my neighbor gave up looking for work after 8 months of rejections and now he doesn't exist in their numbers either. How can they make policy decisions based on data that's this messed up?

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fr this is why I don't trust any of the unemployment numbers they put out

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This reminds me of when I was going through my divorce and had to take whatever work I could find. I was doing door dash and uber maybe 15 hours a week total, reporting it on my weekly claims like you're supposed to, but I was definitely still unemployed in any meaningful sense. Couldn't afford my rent, had to move back with my parents. But hey, technically employed according to NYS Department of Labor statistics! The system just wasn't designed for the modern gig economy where people patch together multiple part-time things just to survive.

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Your experience highlights exactly why employment statistics can be misleading. The current measurement framework was designed decades ago for a different job market structure.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your claim type, I had good luck using claimyr.com - it's a service that helps you get connected to an actual agent when the phone lines are busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me when I couldn't get answers about my weekly certification questions.

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Interesting, I didn't know services like that existed. The phone lines have been impossible to get through on.

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Just remember to file your weekly claims on time! That's the most important thing regardless of which type of unemployment you're on. Miss those and you'll have problems with your payments.

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The timing really depends on whether your claim goes into adjudication or not. If NYS Department of Labor needs to verify anything about your employment history or reason for separation, it can add several weeks to the process. Most straightforward claims process within 2-3 weeks though.

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How do I know if my claim is in adjudication? My status just says pending but doesn't specify what kind of pending.

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Just be patient it takes time!! I know its hard when you need money but rushing won't help. Make sure you keep filing your weekly claims and eventually it will come through.

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If you're having trouble reaching NYS Department of Labor agents about any questions on your claim status or job search requirements, I found this service called Claimyr that helps you get through to them. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I had issues with my weekly claims and couldn't get through the regular phone lines.

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Thanks, I'll check that out. I've had some questions about my job search log requirements that I haven't been able to get answered.

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Been there! The anxiety is normal but try not to overthink it. I was unemployed for 3 months and actually ended up in a better position than before. Use the time wisely and you'll be fine.

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