New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I used a service called claimyr.com that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was super helpful when I needed to clarify some details about my layoff situation.

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Thanks for the suggestion! I might need to use something like that if I run into issues during the claim process.

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Just to add - being laid off is actually the 'best' reason for unemployment in terms of eligibility. Unlike quitting or being fired, there's usually no waiting period or additional requirements. You just need to meet the basic work history and wage requirements that apply to all unemployment claims.

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honestly the whole system is messed up... why should you have to prove you had good reason to protect your family during a pandemic?? NYS Department of Labor makes everything so complicated for no reason

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I get the frustration but they have to verify claims to prevent fraud. The good cause standard has been around forever, it's not just about COVID.

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My cousin quit her nursing home job because of COVID exposure and got denied initially, but won on appeal. Don't give up if they deny you the first time!

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don't forget about people with disabilities... they face extra barriers and often get overlooked in these discussions but unemployment hits them really hard too

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Another group that faces significant challenges are workers without high school diplomas or GED certificates. Many employers now require at least a high school education even for entry-level positions that didn't require it years ago. These individuals often exhaust their unemployment benefits before finding suitable employment and may need to consider educational programs while claiming benefits.

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That's a really good point about education requirements changing. Do you know if NYS Department of Labor has programs to help people get their GED while collecting benefits?

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I had such a hard time getting through to NYS Department of Labor when I needed to ask about my benefit calculation. Spent weeks calling and either getting busy signals or being disconnected. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand exactly how my unemployment wages were being calculated.

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Never heard of that service but anything that helps get through to NYS Department of Labor sounds useful. Their phone system is terrible.

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The whole system is so confusing. I thought my employer was supposed to pay me unemployment when I got laid off but then I had to file with the state instead. And don't even get me started on trying to figure out the difference between regular unemployment and standby - who pays for what in those situations?

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Standby unemployment is still paid by NYS Department of Labor, just like regular UI. The difference is in the eligibility requirements and job search obligations, not who pays the benefits.

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If you're having trouble getting through to the NYS Department of Labor by phone to check on your claim status or get help with the application, I had good luck using a service called Claimyr (claimyr.com). They helped me get connected to an actual agent when I was stuck in adjudication. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Is that one of those services that charges you? Seems sketchy to pay someone to make a phone call for you

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I was skeptical too, but honestly after spending 2 days trying to get through myself and getting nowhere, it was worth it. They don't ask for your personal info or anything weird - they just help you get connected to the right department.

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honestly the whole unemployment system is such a mess, took me forever to figure out all the requirements and then they kept asking for more documentation. good luck getting anyone on the phone at NYS Department of Labor too

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The system definitely has its frustrations, but most people do get approved if they're eligible. The key is being thorough with your initial application and staying on top of your weekly claims.

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