New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is set up to discourage you from applying. They make it as confusing and frustrating as possible hoping you'll just give up. Took me 6 weeks to get my first payment even though I did everything right. NYS Department of Labor acts like they're doing you a favor when it's YOUR money that you paid into through payroll taxes.

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This is so true. And God forbid you make one tiny mistake on your application - they'll hold up your entire claim for weeks while they 'investigate' obvious typos.

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also make sure you understand the waiting week - you dont get paid for your first week even if everything goes smoothly. so if you file on week 1, you wont see money until week 3 at the earliest

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Don't forget that your benefits might be subject to taxes too! I didn't realize that when I first started collecting and it was a surprise at tax time. You can choose to have taxes withheld from your weekly payments through your my.ny.gov account settings.

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Same boat here! Got my approval but the paperwork is like reading hieroglyphics. Why can't they just send you a simple letter that says 'You get $X per week for Y weeks' instead of all this legal jargon??

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I know it's frustrating, but the detailed breakdown is actually helpful once you understand it. It shows your base period wages, benefit year dates, and maximum benefit amount available. Keep that letter safe - you'll need it if there are ever any issues with your claim.

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The NYS Department of Labor website has a section about work limitations. You definitely need to be honest about your restrictions but as long as you can do SOME type of work, you should be fine. Don't let them scare you into thinking you're not eligible.

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I'm in a similar boat right now actually. My comp case just finished last week and I'm nervous about applying for unemployment. Reading these responses is making me feel better about it though!

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I had such a nightmare trying to get through to NYS Department of Labor when I needed to ask about my eligibility. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr that helped me reach an actual agent at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my partial unemployment eligibility.

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Never heard of that before but honestly anything beats sitting on hold for 3+ hours just to get hung up on!

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Just be ready for the job search requirements even with partial benefits. You still need to keep a log and apply to jobs weekly. It's annoying when you already have a job but that's the rule.

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The whole system was a mess during that time. Biden extended a lot of the pandemic programs that were about to expire under Trump, but the NYS Department of Labor took forever to update their systems. A lot of people had gaps in their benefits while they figured it out. You should check your payment history in your online account to see exactly what you received and when.

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Ugh this brings back bad memories! I had to reapply for everything and it took months to get straightened out. The NYS Department of Labor really dropped the ball on communication during that transition.

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Same here! I thought I was going crazy because my weekly claim amounts kept changing with no explanation.

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