New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Roger Romero

Need help understanding how unemployment benefits are calculated in NY - getting different amounts each week

I've been getting unemployment for about 6 weeks now and I'm really confused about how my weekly benefit amount was determined. My claim shows $365 per week but sometimes I get less and I can't figure out why. I worked at a restaurant for 2 years making about $18/hour plus tips, then got laid off in December. The NYS Department of Labor never really explained how they came up with my benefit amount and the website just shows generic formulas that don't make sense to me. Does anyone know how they actually calculate these amounts? I'm worried they made a mistake because my coworker who made less than me is getting almost the same amount.

UGH the whole NYS Department of Labor system is a JOKE! They never explain anything clearly and expect you to just figure it out. I've been fighting with them for months about my benefit calculation and they keep giving me different answers every time I call. The left hand doesn't know what the right hand is doing over there!

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I feel you on that frustration but they do have the formulas posted online if you dig around their website enough

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One thing to check is whether you're looking at your gross weekly benefit rate vs what you actually receive after taxes. NYS Department of Labor automatically withholds federal and state taxes unless you opted out when you filed. That could explain some of the week-to-week variation you're seeing.

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Lilah Brooks

NYS Department of Labor claim affecting my health - anyone else experiencing increased stress?

I've been on unemployment for about 6 weeks now and I'm noticing my anxiety levels are through the roof. The constant worry about whether my weekly claims will go through, the job search requirements, and just the whole uncertainty is really getting to me. I used to sleep fine but now I'm up all night thinking about my claim status. Has anyone else dealt with health issues while dealing with NYS Department of Labor? I'm wondering if this is normal or if I should be concerned about the stress this is putting on my body.

The whole system is designed to wear you down mentally. Between the weekly certifications, the job search requirements, and the constant fear that one mistake will mess up your benefits - it's psychological warfare honestly.

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That's a bit dramatic don't you think? I mean yes it's stressful but they have procedures for a reason...

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Tell that to someone who's been waiting in adjudication for 2 months with no income. The stress is real and it's by design.

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I started going for walks every morning when I do my job searches online. Having some kind of routine helped me feel more in control of the situation. Also downloaded a meditation app because the uncertainty was killing me.

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That's smart! Exercise definitely helps with stress hormones.

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Oliver Fischer

Do you get unemployment if you get laid off - NYS Department of Labor eligibility question

My company just announced they're laying off 40% of their workforce next month and I'm probably going to be included. I've never filed for unemployment before and honestly have no idea how any of this works. Do you automatically qualify for unemployment benefits if you get laid off? Or do they investigate why you were let go? I'm worried because I had a few late arrivals earlier this year but my supervisor said the layoffs are purely due to budget cuts. What should I expect when I file with NYS Department of Labor?

ugh the whole system is so confusing though! I got laid off 6 months ago and it took FOREVER to actually talk to someone at NYS Department of Labor. kept getting busy signals and my claim got stuck in adjudication for weeks. really hope you have better luck than I did!!

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I had the same problem trying to reach NYS Department of Labor by phone. Ended up using Claimyr to get through to an actual agent - they have this system that calls for you and gets you connected. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than spending hours on hold.

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Never heard of that but honestly anything is better than the endless busy signals!

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The key thing is to file immediately and be completely honest about everything. Even if your claim goes into adjudication, which sometimes happens with layoffs, you'll eventually get approved and receive back pay for all the weeks you were eligible. Keep filing your weekly claims even during adjudication.

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Good to know about the back pay - I was worried I might miss out if there were delays in processing.

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Zara Perez

How does paying unemployment affect the employer - NYS Department of Labor impact question

I'm trying to understand something about how unemployment works from the employer side. My company just had to lay off several people and I'm wondering - when someone files for unemployment benefits with NYS Department of Labor, how does this actually affect us as the employer? Do our rates go up immediately or is there some kind of calculation? I've heard conflicting things about whether it impacts our taxes right away or if there's a delay. We're a small business so I'm concerned about the financial impact on our end when people start filing their weekly claims.

just remember that unemployment insurance is basically insurance for employees that employers pay into. it's designed to help people when they lose their jobs through no fault of their own. the cost to employers is part of doing business and helps maintain economic stability

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One thing to keep in mind - if your company is new or has limited history with NYS Department of Labor, you might be on a standard rate rather than an experience-based rate initially. The experience rating kicks in once you have enough history for them to calculate it properly.

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We've been in business for about 4 years now, so I think we're past that initial period. I'll check our recent statements to see what our current rate structure looks like.

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Simon White

NYS Department of Labor denied my claim saying it was voluntary unemployment - what is voluntary unemployment exactly?

I got laid off from my warehouse job in December but NYS Department of Labor just denied my unemployment claim saying I quit voluntarily. I'm confused because I definitely got laid off due to slow business, not because I quit. The denial letter mentions 'voluntary unemployment' but doesn't really explain what that means. I never resigned or anything like that. Has anyone else dealt with this? What exactly counts as voluntary unemployment in New York and how do I prove I was actually laid off?

I had trouble reaching NYS Department of Labor to get clarification on my determination too. Someone here mentioned a service called Claimyr (claimyr.com) that helps you actually get through to an agent on the phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your appeal options.

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never heard of that before but honestly anything is better than sitting on hold for hours just to get disconnected

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wait so if i got fired for being late too much times would that be voluntary unemployment too?

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That would likely be considered misconduct, which is different from voluntary unemployment. Both can result in benefit denial but the appeal process and requirements are different.

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