New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The $7,000 wage base is what trips people up. It's per employee per year, not total payroll. So if you have 3 employees making $50,000 each, you only pay FUTA on the first $7,000 of each person's wages, not on their full salaries.

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ugh federal taxes are so confusing!! why cant they just make it simple like pay X percent on everything instead of all these weird limits and credits

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The NYS Department of Labor system is so broken honestly. They make it impossible to get help and then wonder why people are frustrated. I was terminated 6 months ago and went through the whole appeal process - it's a nightmare but I eventually won. Just be prepared for a fight if your employer contests your claim.

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Did you have to provide any documentation during the appeal process?

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Wait I thought if you get fired you can't get unemployment at all? This is confusing because my friend told me you only get benefits if you get laid off...

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That's a common misconception! You can get unemployment benefits after being terminated as long as it wasn't for misconduct. Layoffs, terminations for performance, and even some firings can qualify you for benefits.

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If you're having trouble getting through to NYS Department of Labor to ask about this, I had good luck using Claimyr (claimyr.com) when I needed to talk to someone about a payment issue. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Thanks, I might try that if I can't figure this out. Do they charge you to help get through?

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Yeah there's a fee but it was worth it for me since I couldn't get through any other way. Way less stressful than calling over and over.

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Don't cash it yet! Sometimes they send these by mistake and if you cash it and then your direct deposit also goes through you'll get an overpayment notice later. Check with them first!

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That's not really how it works. If they sent a coupon, the direct deposit was already cancelled for that payment. The coupon IS your payment, not an extra payment.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefits, you might want to check out claimyr.com - they help people connect with actual agents when the phone lines are jammed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I couldn't reach anyone about my claim status and got through the same day.

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yep its all state funded through employer taxes, not individual company payments. file if you need to, thats what the system is for

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If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, I found this service called Claimyr that helped me reach an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of trying to call myself when I needed to clarify my eligibility status.

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never heard of that but might be worth it if you're stuck in phone hell with NYS Department of Labor

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The main situations that typically qualify you are: layoffs due to lack of work, company closures, position eliminations, being fired for reasons other than misconduct, or quitting with good cause. You also need to meet the monetary requirements based on your work history in the base period, which is usually the first four of the last five completed quarters before you filed.

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