New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh dealing with unemployment bureaucracy is bad enough NOW, can't imagine what it was like in 1982 without computers. I've been trying to get through to someone at NYS Department of Labor for weeks about my adjudication status and the phone system is still a nightmare

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Thanks! I'll definitely check that out. This adjudication has been pending for 3 weeks now.

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honestly the unemployment system has always been designed to discourage people from using it, whether that's 1982 or 2025. they just make it slightly less obvious now with the online portals

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If you're having trouble reaching NYS Department of Labor to ask questions about your appeal, I had good luck using claimyr.com to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals when I needed to clarify some appeal details.

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Never heard of that service but honestly anything beats sitting on hold for 3 hours just to get disconnected

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The whole appeals process is such a mess. Even if you file on time, it takes forever to get a hearing scheduled. I waited 8 weeks for mine last year and by then I had already found a new job. System is broken.

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8 weeks?! That's crazy long. Did you end up winning your appeal at least?

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If you're having trouble getting through to NYS Department of Labor to check on your appeal status, I used a service called Claimyr that helped me reach an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I was stuck in appeal limbo and couldn't get updates on my case.

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interesting, never heard of that before. did it actually work for you?

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Yeah, got me connected to an agent within a day and they explained exactly where my appeal was in the process. Way better than sitting on hold for hours just to get disconnected.

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also make sure you understand what type of misconduct they're claiming - there's simple misconduct and gross misconduct and the penalties are different

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If you're having trouble reaching NYS Department of Labor for any claim-related questions, I had good luck using Claimyr to get through to an actual agent. They have a service at claimyr.com that helps you navigate the phone system. There's even a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold.

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How much does that cost? I've been trying to get through to NYS Department of Labor for weeks about my adjudication status.

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They focus on getting you connected rather than charging high fees. Worth checking out if you're stuck in phone hell with NYS Department of Labor.

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The unemployment system was a mess during those years too, just for different reasons. Now at least NYS Department of Labor has better online systems, though the adjudication process still takes forever.

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I tried calling NYS Department of Labor about certification issues last month and couldn't get through for days. If you run into any problems with the online system, I found this service called Claimyr (claimyr.com) that actually gets you connected to a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.

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How much does something like that cost? Seems too good to be true.

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It's not free but worth it when you're stuck. Way better than spending all day redialing the same number.

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Just file it whenever you remember, honestly. I've done mine at all hours and never had an issue. The important thing is just getting it done within the week.

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