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If you're having trouble reaching NYS Department of Labor to clarify the job search requirements, I used this service called Claimyr (claimyr.com) that helped me get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than trying to call myself and getting disconnected constantly.
The networking thing is SO important. I got my current job through a former coworker who saw my LinkedIn post about being available. Sometimes it's not what you know but who you know. Just make sure you're still filing your weekly claims while you network because even if something looks promising, it might fall through.
Just be patient, the system works but it's slow. I got my first payment exactly 3 weeks after filing. The waiting is the worst part but once it starts the payments come regularly every week.
UGH the NYS Department of Labor is THE WORST with communication! They leave you hanging with zero updates and expect you to just wait indefinitely. I swear they do this on purpose to discourage people from claiming benefits they're entitled to!!
I had issues getting through to NYS Department of Labor when I had questions about coordinating my state and federal filings. Ended up using Claimyr (claimyr.com) to actually reach someone at the department who could explain how my state account status affects the federal credit. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works for getting through to agents.
The whole system is broken honestly. They make it so hard to get help when you're already struggling financially. I don't understand why they can't just hire more people to process claims faster instead of making everyone wait months for basic unemployment benefits.
Taylor Chen
If you're having trouble reaching NYS Department of Labor to verify your eligibility status, I had good luck using a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are jammed. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my own involuntary unemployment situation.
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Keith Davidson
•Interesting, I've been trying to call for days with no luck. Might have to check that out.
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Ezra Bates
The whole system is so confusing with all these terms... voluntary, involuntary, misconduct, good cause. Why can't they just make it simple?? At least you got a clear reason from your employer which should help with your claim.
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