New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to verify your eligibility status, I had good luck using a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are jammed. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my own involuntary unemployment situation.

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Interesting, I've been trying to call for days with no luck. Might have to check that out.

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The whole system is so confusing with all these terms... voluntary, involuntary, misconduct, good cause. Why can't they just make it simple?? At least you got a clear reason from your employer which should help with your claim.

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If you're having trouble reaching NYS Department of Labor to clarify the job search requirements, I used this service called Claimyr (claimyr.com) that helped me get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was way easier than trying to call myself and getting disconnected constantly.

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Wait, you have to pay someone to call NYS Department of Labor for you? That seems weird...

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I know it sounds odd but when you can't get through for weeks and your claim is on hold, it's worth it. They got me connected in like 10 minutes when I'd been trying for days.

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The networking thing is SO important. I got my current job through a former coworker who saw my LinkedIn post about being available. Sometimes it's not what you know but who you know. Just make sure you're still filing your weekly claims while you network because even if something looks promising, it might fall through.

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Just be patient, the system works but it's slow. I got my first payment exactly 3 weeks after filing. The waiting is the worst part but once it starts the payments come regularly every week.

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Mei Liu

UGH the NYS Department of Labor is THE WORST with communication! They leave you hanging with zero updates and expect you to just wait indefinitely. I swear they do this on purpose to discourage people from claiming benefits they're entitled to!!

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I feel you on the frustration but complaining won't speed up the process. OP just needs to wait it out.

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I had issues getting through to NYS Department of Labor when I had questions about coordinating my state and federal filings. Ended up using Claimyr (claimyr.com) to actually reach someone at the department who could explain how my state account status affects the federal credit. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works for getting through to agents.

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Interesting, I didn't know there were services to help with getting through to NYS Department of Labor. Might be worth it since I can never reach anyone.

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dont forget about the wage base! its only on first $7k per employee for federal but NYS Department of Labor has a higher wage base for state unemployment. you'll stop paying FUTA on an employee once they hit $7k but keep paying the state rate until they hit the NYS limit

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same boat here, filed in early december and still waiting... this is ridiculous

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The whole system is broken honestly. They make it so hard to get help when you're already struggling financially. I don't understand why they can't just hire more people to process claims faster instead of making everyone wait months for basic unemployment benefits.

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I hear you, it's really stressful when you're counting on those payments to pay rent and bills.

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