New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Mia Roberts

NYS Department of Labor unemployment claim - does increasing minimum wage increase unemployment risk for my job?

I just heard New York is raising minimum wage again and I'm worried about my job security. I work at a small restaurant and my manager keeps talking about cutting hours or letting people go because of labor costs. If I end up losing my job, how does the NYS Department of Labor calculate unemployment benefits? Would it be based on my current wage or the new minimum wage? I've never filed for unemployment before and I'm really stressed about this whole situation. Has anyone else lost their job because of minimum wage increases and had to deal with NYS Department of Labor claims?

If you're having trouble getting through to the NYS Department of Labor by phone to ask about your situation, I had success using Claimyr (claimyr.com). They help you get connected to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed to check on my claim status last month.

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I'll check that out, thanks! I've heard the phone lines are impossible to get through to.

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ugh the whole system is so messed up... minimum wage goes up and small businesses suffer while big corporations just pass the costs to customers. then workers end up unemployed anyway and have to deal with the nightmare that is NYS Department of Labor bureaucracy

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I feel you on the bureaucracy part. The NYS Department of Labor system is definitely not user friendly.

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Talia Klein

How does unemployment affect food insecurity - struggling to afford groceries on NYS Department of Labor benefits

I've been on unemployment for 6 weeks now and I'm really struggling to afford groceries. The NYS Department of Labor weekly benefit amount just isn't covering my basic needs, especially food costs. Before losing my job I was making decent money at a manufacturing plant but now I'm getting $420/week which has to cover rent, utilities, and food. I've had to visit food pantries twice already this month which is embarrassing but necessary. Has anyone else dealt with food insecurity while on unemployment? Are there any programs that work alongside NYS Department of Labor benefits to help with food costs? I'm worried about my kids not getting enough to eat.

WIC might help too if you have young kids. And some grocery stores have programs for people on government benefits. Also make sure you're doing your weekly certifications on time with NYS Department of Labor so you don't miss any payments!

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Have you tried talking to your caseworker about emergency assistance? Sometimes there are one-time grants available for people experiencing food insecurity while on unemployment. Not sure if NYS Department of Labor has those programs but worth asking.

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I didn't know there were caseworkers for unemployment? I thought you just filed online and that was it.

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Regular unemployment doesn't have caseworkers like welfare programs do. But you can call NYS Department of Labor if you're having specific hardship issues.

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Connor Richards

Why is NYS Department of Labor so strict about unemployment definition requirements?

I'm trying to understand why the NYS Department of Labor has such specific rules about who qualifies as unemployed. Like why do they care so much about the exact definition and all these requirements? I got disqualified because apparently I didn't meet their specific criteria even though I'm clearly out of work. They said something about being 'able and available' and having to actively search for work in a certain way. Why can't they just look at my situation and see I need help? Is there some bigger reason they're so concerned with these definitions?

omg yes the definitions are SO confusing! like what even is the difference between being laid off vs fired vs quitting?? they act like its obvious but its not

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Laid off means your employer eliminated your position due to business reasons (you qualify). Fired for misconduct means you did something wrong (usually disqualifies you). Quitting means you chose to leave (usually disqualifies unless you had good cause). The distinction matters because it determines if you qualify for benefits.

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The federal Department of Labor actually sets a lot of these standards that states like New York have to follow. It's not just NYS Department of Labor being difficult - they have to comply with federal guidelines about who can receive unemployment insurance. The whole system is designed around the principle that UI is temporary assistance for people between jobs, not long-term support for people who can't or don't want to work.

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GamerGirl99

NYS Department of Labor keeps denying my unemployment claim - why can't I get benefits?

I've been trying to get unemployment for 2 months now and NYS Department of Labor keeps rejecting my application. First they said I didn't work enough hours, then they said I quit voluntarily (which I didn't), and now they're saying something about insufficient wage credits. I worked at a restaurant for 8 months before getting laid off in November. I don't understand what I'm doing wrong or why I can't qualify. The online system just keeps showing 'disqualified' with no real explanation. Has anyone else had trouble getting approved? What am I missing here?

The NYS Department of Labor system is so broken honestly. They make it impossible to qualify and then impossible to get help when you need it. I've been fighting them for months over a stupid technicality.

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Wait did you quit or get laid off? You said both in your post. If you quit voluntarily you definitely won't qualify unless it was for good cause like unsafe working conditions or harassment.

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I got laid off! They cut staff because business was slow. I never quit. That's why I'm so confused about them saying I quit voluntarily.

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CosmicCrusader

How much is unemployment compensation in NY - confused about benefit amounts

I'm trying to figure out how much unemployment compensation I'll get if I file with NYS Department of Labor. I worked part-time for the last 18 months making about $28,000 total. My friend said it depends on your highest quarter but I don't really understand how they calculate it. Does anyone know what the current maximum weekly benefit is? Also do they count tips? I was a server at a restaurant and reported all my tips but wondering if that affects the calculation.

When I was trying to get through to NYS Department of Labor to ask about my benefit calculation, I couldn't reach anyone for weeks. The phone lines are always busy and the online chat never worked. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration since I needed to verify my wages were calculated correctly.

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That's interesting, I might need something like that if I run into issues. The NYS Department of Labor phone system sounds like a nightmare from what everyone says.

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Just remember you have to file weekly claims even if you're not getting paid yet! I made that mistake and missed a week. Also the job search requirement is real - you need to do 3 work search activities per week and keep a log.

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