New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to check on your eligibility status, I used a service called Claimyr (claimyr.com) that helped me actually reach an agent. They have this video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call myself and getting hung up on constantly.

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Never heard of that before, does it actually work? I've been trying to call for weeks about my adjudication status.

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Yeah it worked for me. Got connected to an actual person who could explain why my claim was being reviewed instead of just guessing.

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The whole system is designed to trip you up honestly. They'll find any excuse to deny benefits even when you legitimately deserve them. I got disqualified once because I missed ONE weekly claim certification deadline by like 6 hours. Had to go through the whole appeal process just to get my benefits back.

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that's brutal... did the appeal work at least?

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Eventually yes but it took months and I had to provide tons of documentation. The whole thing was ridiculous.

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dont quit!!! make them fire you instead. just stop showing up for the shifts you cant work and let them terminate you. then you can claim unemployment no problem. thats what i did when my boss was being unreasonable

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That's terrible advice. If you deliberately don't show up for scheduled shifts, that's considered misconduct and you'll be disqualified from unemployment benefits anyway. NYS Department of Labor will see right through that strategy.

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Been there with school vs work conflicts, it's so stressful! Have you talked to your school's career services? Sometimes they have work-study programs or can help negotiate with employers about student schedules.

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wait so if i file today but i lost my job 2 months ago i cant get any money for those 2 months?? that seems really unfair

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Unfortunately no, that's correct. Benefits only start from the week you file your claim. It's designed to encourage people to file immediately when they become unemployed rather than waiting.

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The whole system is designed to screw people over. They make it confusing on purpose so you miss deadlines and lose money. Classic NYS Department of Labor bureaucracy at work.

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WIC might help too if you have young kids. And some grocery stores have programs for people on government benefits. Also make sure you're doing your weekly certifications on time with NYS Department of Labor so you don't miss any payments!

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Have you tried talking to your caseworker about emergency assistance? Sometimes there are one-time grants available for people experiencing food insecurity while on unemployment. Not sure if NYS Department of Labor has those programs but worth asking.

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I didn't know there were caseworkers for unemployment? I thought you just filed online and that was it.

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Regular unemployment doesn't have caseworkers like welfare programs do. But you can call NYS Department of Labor if you're having specific hardship issues.

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The whole system is a joke honestly. They talk about low unemployment like it's great news but then make it impossible to get help when you actually need it. Been dealing with NYS Department of Labor for months and getting nowhere.

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Same boat here! Filed in December and still waiting. At least we're not alone in this mess.

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