New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - I thought they used your total annual earnings? My cousin said they look at everything you made in the past year and divide by 52 weeks. That's not right?

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No, that's not how NYS Department of Labor calculates it. They use your highest quarter from the base period, not annual earnings. A lot of people get confused about this because other states do it differently.

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Just went through this last month. One thing to watch out for is if you had any gaps in employment or if you're seasonal - that can affect your base period and you might not qualify for the full amount even if your highest quarter looks good. Also make sure all your employers reported your wages correctly because I had to dispute mine when one job didn't report properly.

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just make sure u file asap!! i waited like 2 weeks thinking i needed to find other work first and that was a mistake because u cant get retroactive benefits for those weeks

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The whole unemployment system is such a bureaucratic nightmare. Took me 6 weeks to get my first payment last year because they kept asking for more documentation even though I provided everything they initially requested. NYS Department of Labor needs a complete overhaul.

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While the system definitely has room for improvement, most straightforward layoff cases process within 2-3 weeks. The key is being thorough and accurate when filing your initial claim.

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I went through this exact situation last year. Had to quit because my supervisor was creating a hostile work environment. Got approved for unemployment but it took forever - like 8 weeks of adjudication. The trick is when you file your claim, be very specific about why you quit and provide all your documentation upfront. Don't just say 'bad boss' - explain the specific actions that made continuing work impossible. Also if you're having trouble reaching NYS Department of Labor to check on your claim status, I used a service called Claimyr (claimyr.com) that actually got me through to speak with an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.

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8 weeks?? Ugh that's so long. Did you have to keep looking for work during the adjudication or wait until it was approved?

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Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth trying. Their phone system is impossible.

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just want to add that you should also check if your state has any whistleblower protections if your employer is doing anything illegal. that can strengthen your case for good cause

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I had trouble reaching NYS Department of Labor to ask similar questions about my claim. After weeks of busy signals, I found this service called Claimyr at claimyr.com that connects you directly to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get through to someone who could explain the whole employer tax vs. benefits timeline. Much easier than trying to call on my own.

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Thanks for sharing that! I've been trying to call for days with no luck. Might give this a try.

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wait so if employers pay quarterly, what happens if they go out of business? do we still get benefits?? this is making me nervous about my situation

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Yes, you still get benefits even if your employer goes out of business. The unemployment insurance fund is maintained by NYS Department of Labor and doesn't depend on any single employer staying in business. That's the whole point of the insurance system.

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Ugh the whole system is broken. I've been unemployed for 6 months and the NYS Department of Labor job search requirements feel like busy work. Most of the jobs I apply to don't even respond. It's all about who you know, not what qualifications you have.

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I understand the frustration but the requirements do serve a purpose. Have you tried working with a recruiter? They often have relationships with employers that aren't posting jobs publicly.

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Just wanted to add - make sure you're keeping detailed records of all your job search activities! I got audited by NYS Department of Labor and had to provide documentation for every application and contact I made. They're pretty strict about the work search requirements.

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